Most Company’s Hiring Process Is Not A Process

We find that this occurs because the hiring process really isn’t a process in many companies. Many hiring processes tend to be random and with incompetent, untrained people. This is not a knock on the people, it is just a fact. So why do companies expect hiring to be accurate and to attract top talent with a random or unstructured  process?

I know this sounds so obvious. Come on, who in their right mind would expect any business process to be reliable if it  produced expected results only 56% of the time.  A company wouldn’t allow it. They would fix the process or shut it down. Would any company have incompetent or untrained people processing incoming checks with unstructured procedures? Lose just one check and everything stops, procedures and controls are assessed, people are retrained or fired, and the CFO personally oversees that it never happens again.

This is true with most processes except hiring. Most companies accept a high failure rate. Why any company accepts this is beyond me when this can be improved with some relatively easy fixes.

The fact is that most hiring managers have little or no training on interviewing and hiring. Many only do it once or twice a year. So even if they have some training, by the time they hire someone they have forgotten most of the training. There are no college level courses focused on hiring. Most people learn on-the-job. One day they are an individual contributor and the next day they are promoted to a manager and told to hire their replacement. So how did this person become competent at hiring overnight?

This new hiring manager is going to hire the way they were hired. This new manager will follow the same methodology whether it is good or bad. Where do you think this person will get the interviewing questions  to ask the candidates? Generally, from the people who hired them. And where do you think the person who hired them got their interviewing questions? And so on, until we finally hit Moses.  Many hiring processes have not really changed with the times. We call this “tribal hiring.”  It is just passed down from generation to generation.

The fact is that this new hiring manager is not prepared for hiring.  Another fact is that people often assume that because someone has hired a lot of people, that  makes them good at hiring even though no one has validated the performance of those hires.

For any process to work it has to repeatable, be structured, have competent people, and have some measurement of accountability so when things go wrong (and they always will) one can identify the problem and fix it. In my thirty years as a recruiter and 15 years helping companies implement a structured process I have yet to find a company that does this.

In fact, I have seen only a few companies that include hiring top talent as part of their performance management system. Why not hold managers accountable for poor hires the same way companies do for other poor performance? At least this would begin to establish a process where a company can identify those  managers that need training, so they can become better at  hiring.

There are at least five distinct steps to an effective hiring process. These steps have to be repeatable,  with competent people and accountability to correct and improve the process. For many companies this falls to HR. However, since the vast majority of companies don’t have an HR department, then it has to fall where everything else in an organization should fall, with the CEO.

The five critical steps are:

1. A job description that  defines the expected standards of top performance for the position. Not the standard job description that defines a person’s background and lists the basic duties, tasks and responsibilities. The candidate should already know all of these. Maybe companies should ask the candidate to prepare a job description just to see if the candidate knows the job.
2. A sophisticated sourcing plan that will attract top performers that are not actively looking for a position, but are open to a compelling opportunity.
3. Probing interviews with competent people doing the interviewing that tests the candidate’s ability to the job BEFORE you hire them. This means that the candidate must be able to explain exactly how they will deliver the performances standards defined in the job. They must detail how they will do these in your company, with your resources, within your culture and your budget, with your management style, with your customers, and with all of the the things that make your company different.
4. There must be proper feedback or discussion of the candidate’s ability to do the job  immediately after the candidate interviews. Not two days later standing in a Starbucks line while  you wait for your coffee. Not just asking the question, “What did you think of the candidate?”
5. There must other tests, presentations,  and assessments to validate that what the candidates said they did, they actually did do and did it at the level and with the results they claimed.

These five steps are absolutely critical in every effective hiring process. Just having them isn’t enough. There must be some metric that determines if the process is working and where improvement needs to occur.

If you want a more in-depth discussion on these five steps you can receive a copy of our best-selling book, “You’re NOT The Person I Hired.” This book goes into great depth to help you implement an effective hiring process. CLICK HERE to learn more.

Assess your hiring process with our free 8-Point Hiring Methodology Assessment Scorecard. This will help you to identify the strengths and weaknesses of your process so you can  then work to improve your process. CLICK HERE for your free download.

Finally, you can download for free our research project on the ten biggest hiring mistakes companies make. This will help you to identify whether or not your company is making any of the mistakes. CLICK HERE to get your free download.

I welcome your thoughts and comments.

Brad Remillard

You’re Running Out of Time to Upgrade Your Team

Have you taken action yet to identify which roles should be upgraded?

In April, I put up a blog posting titled “Hiring 101 – Use the Recession to Upgrade” suggesting that you should be using the Job Market Recession to upgrade a few selected roles in your organization. I provided a few ideas and recommended paths to begin this process.

Have you started yet?

Probably NOT!

Why? What’s holding you back?

I have yet to come across a management team that didn’t have at least one or two under-performers.

Raise your hand right now if you’ve got someone on your team that is not living up to your full expectations of performance.

Why have you not yet moved on trying to find their replacement?

I’ll restate in this blog posting the idea I put forth a few months back:

You’ve got a unique window of opportunity to acquire talent in this recession that you may never again in your lifetime be able to capture at an affordable level. Force yourself to rank the members of your team, and start down the path of upgrading your weakest members.

Here’s a few other articles you might be interested in on this subject of whether or not to upgrade your team:

Forbes Interview of Me on Using the Recession to Upgrade

Internet Radio Show Broadcast talking about Upgrading Your Team

Food for thought:

Do you have the role you are going to upgrade identified?

Do you have a plan in place of how you’ll find this new person?

What is your precise timeframe for letting the current person go and having the new person start?

What is your contingency plan if your first few sourcing ideas don’t surface the caliber of candidate you desire?

Have you made this a major priority – or are you just crossing your fingers hoping things get better?

What is the first action item you’re going to take right now to begin upgrading a role or two on your team?

Don’t be left behind!

Don’t be the one who has the worst team because you didn’t take action when you had the opportunity.

Your window of opportunity to acquire better talent is very small. The window is closing. I give it another 4-6 months and you’ll have missed the upgrade train. Fewer candidates will be open to talking with, you will not have enough money to offer them a better opportunity, and you’ll be stuck with the same average performer dragging down the rest of your team.

What a depressing scenario I just painted. Don’t let this happen to you.

I would love to hear what your doing to upgrade your team with the best talent possible. Start thinking like a coach trying to maximize the success of the team. It’s all about the talent. You could be the world’s greatest manager/coach – but if you don’t have the talent that can deliver your expected outcomes – then you’ll never have a strong enough team.

Barry

PS – Your first step should be to define the expectations you need in the role – not a traditional job description – which is worthless from the perspective of managing and predicting success. Download a few of our FREE Success Factor Snapshots to see how this is done.

Why is it So Difficult to Hire Great Sales Professionals?

In over a decade of presenting to CEO and Key Executive Groups our popular program, “You’re NOT the Person I Hired“, I’ve discovered that the most difficult hire in a entrepreneurial-middle market company is a professional sales role.

If I present to a group with 15-20 members, half the group will be struggling with hiring outstanding sales professionals.

What makes it so difficult to hire this type of employee?

There are a number of factors that contribute to making hiring mistakes when it comes to the sales function. Before my Partner and I wrote our book “You’re NOT the Person I Hired”, we commissioned a study examining hiring mistakes. This study is available in the our FREE Resource Library. You get the Executive Summary of our Research Project – The Top Ten Hiring Mistakes by clicking here.

The research study was primarily focused on hiring at the executive level. However, the problems that lead to hiring mistakes and errors at an executive level are more significant and present a greater risk in hiring sales professionals. Let’s tackle the first mistake that leads to hiring failure.

The first mistake made by the vast majority of hiring managers is not defining SUCCESS for a role.

NOT defining success is a recipe for disaster in hiring.

Those who have seen our speaker presentation know that we recommend defining success through a structured process called SOAR and the end product is a tool called a Success Factor Snapshot. This success definition has absolutely NOTHING to do with the traditional job description.

Most job descriptions are worthless as a tool for measuring and predicting future success through an interview. You can read more about defining success in the article on a previous blog posting, titled “When An “A” Candidate is NOT an “A” Employee.

It takes a few hours to define success for a particular position. The key steps include:

• Connecting sales outcomes to the company objectives.
• Listing all the obstacles involved in achieving the desired results.
• Developing a time-phased, quantifiable plan of action items.
• Defining a future expected result – such as increase sales by 12% for the home health care market.

Your investment of time in building a one-page Success Factor Snapshot will dramatically raise hiring accuracy by:

• Focusing your search in which ponds to fish for the best talent.
• Eliminating the embellishment and exaggeration common in sales interviews.
• Leveraging a success-based management tool to keep your new hire on track after they join your team.

Barry

Originally posted on the Vistage Buzz Blog

When an “A” Candidate Isn’t an “A” Employee

Has this ever happened? You screened hundreds of resumes, conducted extensive interviews, and found what you believed from the resume and interviews, the candidate that is perfect for the job. Exactly what you are looking for, maybe even better. You have high expectations for this new hire.

Then they come on board and fall flat on their face. Within 3 – 6 months you are saying to  yourself, “You’re NOT the person I hired” (a great title for a book).

You step back and start asking  yourself, “What went wrong? How could this have happened?”

Here is what went wrong – just because a person was a great CFO, operations manager, sales manager or VP HR, doesn’t mean they are the right CFO, operations manager, sales manager or VP HR.  This is the main premise of our Success Factor Methodology hiring process.

Hiring managers too often assume that because a person excelled at their last company, they did all these great things, they told you they could do your job, that this means the person will excel in your company. We believe this is where the concept, “past performance is a good indicator of future performance,” falls short. First off, it is only an indicator, nothing more. An indicator is not the right criteria for a good hire. Secondly, it also depends on how qualified the person interpreting the indicator is at interpreting the indicator. It has been our experience that most hiring managers are not competently trained in hiring or interviewing to do this. The few that are generally do hiring so rarely that they need a refresher course before starting the hiring process again.

There is a better way.

The Success Factor Methodology overcomes the biggest hiring mistakes that cause the problem.

Start by properly defining the job. This is the number one biggest hiring mistake companies make. They don’t properly define the job, so the whole hiring process is in jeopardy from the beginning. Since the job isn’t properly defined, then exactly what is the hiring manager screening and interviewing on or for? Generally background, experiences and skills.

This makes sense because that is exactly what most job descriptions are, simply a list of candidate attributes. Not a job description,  but rather a candidate description. This leads directly back to the problem. Hiring managers assume that  if they have this background they are an “A” candidate, and they may well be an “A” candidate. However, since the job isn’t properly defined, the real question “Will they be an “A” employee?” isn’t known.  This is the only thing you care about.

To properly define the actual job, start by defining outcomes. Ask yourself, “A year from now what will this person have done/accomplished in order to be considered a great hire?” or “What defines success in this role?” This is how we came up with the name, Success Factor Methodology. We simply started asking our search clients the questions, “What are the factors you will use to define success in this role?”  Once we had 4 or 5 of these we combined them into a Success Factor Snapshot. Now the Success Factor Snapshot becomes the job description. After all, this really is the actual job.

Once this is done, then go out and find a person that can explain how they will use their background, experiences and skills to deliver this success.

When you find a person that can explain how they will use their background, experiences and skills to deliver the 4 or 5 Success Factors, you have found both an “A” candidate and an “A” employee.

You can download some examples of Success Factor Snapshots for free to help you by CLICKING HERE.

Our best selling book, You’re NOT The Person I Hired, with over 10,000 copies in circulation, describes how you can implement the Success Factor Methodology. CLICK HERE for more details.

Join our Linkedin Hire and Retain Top Talent group for more discussions and articles on this topic. It is free to join just CLICK HERE.

Productivity. . . How far do we push?

A long time ago, before many executives reading this blog were born, I was in my first position after graduating from Engineering School. I was working in the aerospace industry on a military program. About three years into the project, things started heating up. We were “asked” (required really) to work six days a week to meet the contract obligations.

The company was very fair about this, paying time-and-a-half for the overtime hours even though we were salaried employees. And, in my opinion, they did not get anywhere near what they were paying for. After about three months of continuous overtime, I noticed that I and my colleagues were all putting off a bunch of stuff for “Saturday when it is quiet.” I don’t have hard data, but I’m pretty sure it’s accurate to say that it is likely that in the beginning, 48 hours of work was done in the 48 hours. But then it dropped to perhaps 40 hours of work done in 48 hours. I’m convinced that by the end of the twelve months of overtime, about 35 hours of work was being done in the 48 hours (even though we were being paid for 52 hours when you consider the time-and-a-half). This happened in a professional, white-collar workforce, not a unionized production line. While some of us enjoyed the extra pay, most of us would have rather had our weekends, so we did not intentionally slow down. We were simply burned out – not enough down time.

Today, in many companies, we are not asking or paying for overtime. However, we have asked those employees still with us to pick up the slack for those we’ve had to furlough, layoff, or force into early retirement. This has resulted in a steep increase in national productivity statistics. Many people seem to think that’s really great. I don’t.

While our employees may only be asked to work the standard 40 hours, they are either putting in extra time on their own to keep up with the load, or they are at the very least working quickly with little thought to quality or priorities. They just want to get the job done. The result, predictably, will be the same as it was in the ancient times when I was in aerospace. Burnout is bound to happen and productivity will take a dive – unless we, as forward thinking leaders, move to improve things.

There are many ways to make things a bit better. My favorite is to insist that people stop doing things – help them figure out what tasks they can safely let go without jeopardizing quality of products and services delivered to customers. Another might be to take this opportunity to move to a 4 day 40 hour work week. This is very attractive to many employees since it gives them a three day weekend. I know all the excuses for not doing this, but in general, they are simply excuses for not going through a change. We can make greater use of telecommuting so that folks can take small breaks between tasks. Another way is to begin hiring in part time folks to lessen the load (make sure you understand your state’s labor laws with respect to part time and independent consultants before moving forward with this). When things pick up, and the recovery is assured for you and your business, then you can increase the hours up to full employment.

It is best to address this challenge now rather than wait for your team to start burning out (if that hasn’t already begun). So what are your ideas? How can you make sure you avoid the difficult problem of rebuilding productivity after burnout?

You can download a free chapter on sourcing top talent from the best selling book, You’re NOT The Person I Hired, by CLICKING HERE.

About the author

Dave Kinnear is a sought after Business Advisor and Mentor.  He works with highly successful executives through one-to-one mentoring and coaching meetings. Individuals who are presently running successful businesses and executives in transition work with Dave to ensure meeting corporate and/or career goals. Through his affiliation with Vistage International, Dave convenes and facilitates Advisory Boards comprising Business Owners, Company Presidents and Chief Executives dedicated to becoming better leaders who make better decisions and achieve better results.

STOP Letting Job Descriptions Miss The Target

The Number ONE reason hiring fails for most companies is that success in the position is not defined!

In our research project, we documented that NOT defining Success was one of the Top Ten Hiring Mistakes made by hiring managers. Not only is it in the top ten, NOT Defining Success is most likely the number ONE culprit behind hiring mistakes and errors.

As we’ve pointed out in previous blog postings, using a traditional job description to both attract and measure candidates against in the interview process is worthless. Job descriptions define a person, not a job. Job descriptions categorize what people should have when they show up for work the first day, NOT what they should do with their skills, degrees, knowledge, experience, and behaviors.

A much better approach is to define the success you desire in a role. This can be done for any role in your organization, from the customer service rep position to the senior vice president of marketing. It is the core of our entire hiring process, the Success Factor Methodology. We’ve verified, validated, and field-tested the use of defining success to attract, assess, and retain top talent.

Over the last decade, thousands of companies around the world have defined success for positions in their companies. Through this simple exercise, they’ve increased hiring accuracy, improved execution of major projects, raised the reliability of obtaining important results, and strengthened the ability to retain top performers.

In our Success Factor Methodology, we call the end product of a definition of future success for a position – the Success Factor Snapshot. The process of building a Success Factor Snapshot is through S.O.A.R.ing. The SOAR process has 4 key components. You don’t have to be great at defining any of them – you just need to work through each one step-by-step. The 4 components of the SOAR job definition process include:

1. Situation – what’s not working or what is the missed opportunities?

2. Obstacles – what are the obstacles standing in the way of achieving the results

3. Action Steps – what are the quantifiable/time-based outcomes

4. Results – what specific results will tell us the situation/opportunity was achieved?

There is extensive information on our website of how to SOAR for a position, including the step-by-step process, products to teach all your hiring managers how to do it, services to help implement across your organization, and an extraordinary wealth of FREE Resources.

Brad and I have posted all our Internet Radio Show Programs in a FREE radio archive. We frequently talk about defining success and creating Success Factor Snapshots through the SOARing process. We’ve also posted real-life examples of Success Factor Snapshots.

If you use the SOAR process to develop Success Factor Snapshots and then use those in place of traditional job descriptions, you’ll immediately start attracting better quality candidates, you’ll make better assessments and evaluations of candidates in the interview process, and you’ll be able to keep your top performers engaged and excited about their jobs.

STOP using outdated tools, like the traditional job description, to define work. Use a tool that permits you to hit the target every time on hiring top talent.

Barry

Don’t forget to join our LinkedIn Discussion Group for Hiring Managers and Executives on how to hire and retain top talent.

Traditional Job Descriptions Worthless

Traditional job descriptions fail in hiring top talent!

In trainings, speeches, and engagements with clients, we start by shattering common assumptions about hiring. One of those assumptions is that job descriptions are useful documents in the hiring process. We contend that job descriptions are completely worthless.

“What do you mean, worthless? How can anybody hire with no job description? You’re crazy.”

Allow us to clarify.

We don’t mean that job descriptions have no value as legal or archival documents. Traditional job descriptions are worthless for hiring Top Talent.

Traditional job descriptions do not help you:

· align organizational goals with departmental goals or individual position goals

· create a roadmap for the hiring process

· clarify expectations

· generate a compelling marketing statement that will attract Top 5% Talent

· determine the best Sourcing Strategy to find and attract Top Talent

· assess and verify the quality and depth of candidate’s track record

· manage ongoing performance of a new hire

Traditional job descriptions simply lump together an amalgam of skills, knowledge, abilities, attributes, responsibilities, years of “qualifications” are static traits in isolation; they describe bits and pieces of the athlete, this is not to say they aren’t important skills, but they do not predict whether he will be able to effectively use those traits in the game situation to put the pigskin between the uprights, the puck in the net, or a ball over the outfield wall.

What counts most, in both sports and business, is not what traits you bring to the game, but what you can accomplish by using those traits. The coach cares whether an athlete can deliver results and help the team to win.

That is why coaches rely on scouts. The scout observes the athlete in the game, focusing solely on his or her ability to perform on the job with the rest of the team.

The Success Factor Methodology takes a coach’s perspective on hiring. It moves hiring out of the realm of static traits and into the realm of action and results.

Our research led to the development of the Success Factor Snapshot (SFS), which is the cornerstone of our methodology. This document, which replaces the traditional job description, is a tool that breaks down a position’s requirements in terms of specific, measurable deliverables, benchmarks, and timetables. We have examples, illustrations, FREE audio programs that describe the Success Factor Methodology, specifically building a Success Factor Snapshot in the FREE Resources Section of our Website.

Learn more how a Success Factor Snapshot compares and benchmarks to your current process of using job descriptions by taking advantage of our FREE Hiring Check-up.

Hiring Top Talent Requires a Process

We have discovered that in many companies the hiring process is random, unstructured, and often the people are not highly skilled at hiring. It is no wonder that for many companies hiring top talent is a challenge.

Most companies typically have very sophisticated processes and procedures for just about every activity except hiring. This in our opinion includes the Fortune 500. So often it is assumed that the hiring manager or a colleague has hired so many people they must be good. We conducted a recent, non-scientific survey of CEOs and Key Execs. We asked, “How many of you have audited, not co-interviewed, the hiring managers on your team to determine if they are competent to be interviewing?” Less than 5% responded positively.

This would never happen with any other activity in a company. This just validated why so often the wrong person gets through the hiring process.

All that’s required is a structured approach that enables companies to avoid the predictable pitfalls that plague many high-level hires. Based on our experience with hiring thousands of executives, we have developed The Success Factor Methodology that consists of eight distinct steps:

1. Build a multi-faceted Success Factor Snapshot to guide the entire
search process. (Click link for examples)
2. Implement a deep sourcing strategy to reach and attract selective
and sleeper candidates.
3. Identify and verify success prospects. Create a Compelling Marketing Statement (Click link for examples)
4. Create structured dossiers on selected candidates to enable objective,
unbiased evaluation and comparison.
5. Conduct Success Factor-based panel interviews using a
“magnifying glass” probe methodology.
6. Proactively address and overcome obstacles to hire throughout the
entire active interviewing process.
7. Streamline compensation and benefit negotiations through structured
interview-based preliminary groundwork.
8. Follow through on the hire with proven transition communication
and work style assessment, coaching and facilitation.

Together, these steps comprise the ‘Success Factor Methodology,’ a
proven process for improving your ability to find, recruit and hire top level
executive talent. Each step in the process requires the full collaboration
of stakeholders in all the business units affected by the potential
hire. When you employ the methodology in a consistent and systematic
manner, the outcome is a hire with a significantly increased probability of delivering the performance level you are seeking.

We welcome your thoughts and comments. Please let us know if this was helpful. If it was, please share with others.

We offer a complete library of free resources designed to assist our clients in improving their hiring. To browse the library just click the link.

Popular Webinar “You’re NOT the Person I Hired”

Back by popular demand, we will be hosting our “You’re NOT the Person I Hired” Webinar on June 19th, Friday 9 AM PST.

This is a one-hour overview of our Success Factor Methodology that we facilitate in a 3 hour in-house management workshop. The webinar is extremely popular. We’ve had over 10,000 people view this webinar program in the last 3 years.

After viewing this program, participants around the world tell us how just a few of the ideas and suggestions have resulted in dramatic improvements in hiring top talent at every level in their organization.

The one hour webinar covers the frustrations and mistakes all companies make in hiring, the 5 core steps of our proprietary and trademarked hiring methodology, and the key simple implementation points you can use to dramatically improve your hiring accuracy.

Learn how to raise hiring accuracy (which is for most execs and managers is below 50%) well into the 80%-9% range just by following a few simple steps.

This program is based on our research work of hiring best practices over 25 years, over 1000 search assignments, and well over 100,000 candidate interviews. It is also the title of our successful book by the same title. Over the last decade, over 40,000 hiring executives and managers around the world have seen and implemented our unique process for hiring top talent.

Due to the popularity of this program, it fills up quickly. The program is open to the first 50 Hiring Executives and Managers to register.

To register now and learn how to improve hiring accuracy and success CLICK HERE.

Barry

Hiring Frustration #1: What Am I Measuring?

Most Job Descriptions are Worthless as a tool for predicting future success!

MINIMUM EXPECTATIONS

Most job descriptions define nothing more than minimum, average, and mediocre standards. If the goal is to hire top talent, then you must be able to define the expectations of top talent. Consider the fact that the vast majority of job descriptions define years of experience needed in the job, minimum educational requirements, skills and knowledge needed, generic and undefined attributes and behaviors. This is not a job description. It has nothing to do with the job. It’s a people description. And the worst news of all is that it defines minimum-average-mediocre expectations not top talent expectations.

RANDOM RESULTS

Not only is this the NUMBER ONE frustration among hiring managers and executives, it is also the NUMBER ONE reason hiring fails. In presenting to over 30,000 hiring executives and managers in the last two decades, most of those workshop participants have told us their track record in hiring is abou 50/50. Sometimes they hire good people and sometimes they don’t.

How can you have any decent level of business success when you’re results are basically random. You might as well be standing at the crap tables in Vegas throwing dice. Is there any other process in your business where you will accept that level of random variability – such as your payroll checks or the bills you send to customers? Probably not! Then why do most managers and executives accept random results from hiring.

There are a number of reasons, but topping the list is the frustration and mistake over not defining success. Most hiring executives and managers would contend that they do not understand how to define results, expectations, outcomes, and deliverables that can be used as a predictive approach to determining the success of a potential candidate. Since most do not have a method for determing/defining success, they fall back on the tribal approach of using a traditional job description – a document that has existed from the early days of human resource management.

A BETTER APPROACH TO DEFINING SUCCESS

A better approach is to define outcomes, deliverables, and expectations that link back to the team, group, department, and company/organizational goals and objectives. NOT defining the outcomes is an abdication of strong management and leadership.

We use an approach in our Success Factor Methodology called S.O.A.R, which provides a structured approach to defining success. After having “field-tested” this approach and methodology for the last two decades, we’ve seen thousands of companies dramatically improve their hiring accuracy and ability to hire candidates who deliver the results desired.

RESOURCES TO HELP YOU GET STARTED IN DEFINING SUCCESS

Our S.O.A.R. template can help guide you through the process of defining success for any role within your company.

There are multiple FREE examples of Success Factor Snapshots using the S.O.A.R. approach in our FREE Resources Library.

In our Internet Radio Programs for Hiring Managers, Tele-Conferences, and Webinars, Brad and are constantly sharing ideas, thoughts, and strategies around using Success-based Job Definitions to improve hiring and retention. Take a look at some of the FREE downloads in our Hiring Manager Audio Library.

DOES YOUR COMPANY HAVE WHAT IT TAKES TO HIRE TOP TALENT?

Does your company define quantifiable and time-based outcomes, deliverables, and expectations before the first candidate is interviewed, let alone hired?