Hiring Frustration #8: You’re NOT the Person I Hired
That blog title pretty much sums up the state of hiring for the vast majority of companies. If that’s not dysfunctional for hiring, I’m sure what would be. You can learn more about this classic frustration and the 7 others on our website under the section on Hiring Frustrations.
How can good companies, sophisticated managers and executives, decent HR processes still fail to make consistent successful hires of top talent at every level in their organization?
A few years ago when we were asking our clients what should we title the book we were writing – one of the most common frustrations we heard was “We think we did a good job in the interview process, but the person failed shortly after hiring (30-60-90 days).”
By failure we are not talking about the outright firing of a candidate – but rather a candidate who fails to achieve your desired results.
One of the most popular questions we ask in our CEO/Senior Executive Workshops on Hiring, Trade Conferences, Management Team Meetings (Brad and I conduct over 100 of these training programs for hiring managers each year), of all the people you’ve hired, what percentage have lived up to or exceeded your expectations. Most CEOs and Senior Executives would be overjoyed if there success rate was close to 50%. Most admit their hiring success is far below that level.
Why do we hear about this common frustration so often. To understand the root of what causes the frustration, you’ve got to delve a little deeper into the Top Ten Hiring Mistakes. These common Hiring Errors and Mistakes lead to a tremendous level of frustration among many hiring executives and managers. Before we wrote our book “You’re Not the Person I Hired, we commissioned a study of the Top Ten Mistakes in Hiring. You download the research project from our website in the FREE Resources Section for Hiring Managers.
Brad and I have also tackled some of the most common frustrations in our Internet Radio Talk Show. You can download these episodes through our FREE Audio Library.
Barry
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3 Comments to “Hiring Frustration #8: You’re NOT the Person I Hired”
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By anonymous, August 11, 2009 @ 11:10 am
That’s usually ok because the company turns out not to be the workplace they advertised.
A match between company and candidate is a lot like dating. Both sides do their best to charm the other.
Companies talk about work/life balance, promotion opportunities, and all the wonderful things at their companies (like benefits that they reduce with each passing year while passing ever greater costs to their employees).
Just as the candidate puts their best foot forward.
Only after hiring do they both find out the reality.
That work/life balance they touted? Well, it turns out it’s for the those higher up in the totem pole, not the worker bees.
Those promotion opportunities? Looks like it’s just carrots being dangled for years on end.
That pension? Well, the company is moving to a cash balance plan.
That 15% employee stock plan discounts? Well, it’s being eliminated.
Those education and training benefits? Sorry, that budget has been slashed and we’re discontinuing training this year.
What other response do you expect from a candidate when they find out the reality after 3-6 months? They settle in.
Companies and hiring managers are to blame as much as anyone.
By LManion, August 11, 2009 @ 8:34 pm
Anonymous post is spot on! I turned down multiple job offers in 2008 after accepting a role at a pitifully run company in east central Florida.
I was lead to believe when hired that there was room for advancement with great pay/benefits.
Not only was the company poorly run, the environment was pitiful, pay/benefits/bonus were cut the last few years and cheap foreign labor ran the show. I wanted to move to a better environment but rarely believed what I was told after being burned. The recruiters always poured on more bs than was possible even at a fortune top employer.
By Realist, August 12, 2009 @ 3:12 pm
If employers do not have their expectations outlined and provided to new-hires; how can anyone know what the expectations really are. Hiring managers unknowingly rely on non verbal communication when deciding who to hire. Many talented people are overlooked that may end up being a better fit than someone who rigidly lines up to the job requirements outline via a job description or a hiring profile. I once had a job offer and asked for a job description and the answer was, we don’t do them because we want our team to be willing to do anything…. what!!! Then I wrote a letter of undertanding, explaining what I understood the job expectations to be and it really freaked them out and they told me later they almost withdrew their offer. After that I made the choice, but it is amazing that so many employers don’t make their expectations clear.