Is Your Organization Going To Make It To 2010 and Beyond? Part 1
If the question above is keeping you up at night, we have some ideas for you to consider and implement so that your organization will not only make it through the current storm but will thrive well into the future! You’ll know by reading this article if your ship is heading towards the rocks, towards the open sea, or on a clear course to your destination.
Think for a moment about the various components of a boat that are needed in order to keep it afloat and heading in the intended direction. Observe how they compare to your organization.
Components of a Seafaring Vessel
Hull – Need to have a structure that can endure and thrive in the elements.
Fuel – The energy needed to move the vessel forward and towards its destination.
Crew – The crew will either make sure the ship reaches its destination in a timely manner or cause it to go off course or cause an incident that could result in loss of resources.
The Changing Environment
Water is the most unstable surface on our planet. No matter how much planning a business does, a rogue wave can come along and cause havoc. This might be changes in the market, unhappy clients, distribution channels, technology, financial, etc. Preparation can only go so far, yet if your organization has one key ingredient you’ll be able to survive and thrive beyond your wildest dreams.
Key Ingredient to Thrive
The answer always comes back to having the right crew on board. It all begins with the selection process, mentoring and staff development. If this is done correctly, or you have the right people with potential for growth, you’ll not only make it through to 2010… you’ll also be ready to ride the wave of 2011 and beyond! Let’s take a look at how this works.
By having the right crew on board, you’ll have:
- Contributors – That will help the ship reach its course through innovation, ingenuity, timely fulfillment of tasks, follow through, etc.
- Happy customers – They’ll keep coming back due to the outstanding service and quality of the product.
- Happy employees – They’ll go the extra mile for the organization and its customers. This also leads to positive word of mouth that can attract top talent.
- Open Minded Culture – Problem solving is the key to anticipate needs, deal with weather changes, being open to adapting to the environment.
- Profitability – You’ll meet your organization’s goal and objective where everyone is rewarded for doing a great job and your organization will be able to continue to provide services and products with the opportunity to visit other destinations in the future.
An organization can build a sturdy ship, but without the right people behind the scenes it won’t leave port. All of this starts with the captain of the ship and with its officers. If they select the correct crew up front, they know the job will get done correctly, in a timely manner and the work can be trusted. Can you trust that your crew will do their job not only correctly but in a timely manner? Do they also contribute ideas for further improvement so you can get the maximum value from each individual?
If the answer is “I’m not sure” then your answer may be reflective of the future survival of your vessel. Every organization must have all hands on deck with crew members that are excited and grateful to be aboard and have the ability to perform the best they can.
A Whale of a Tale for Teamwork
A manager once had an outstanding team but always told everyone what to do. This person didn’t listen, didn’t ask questions, demanded a higher level of volume without asking if the organization could handle it and created a closed environment. Over time things started to slip through the cracks, customers were not getting the attention they needed, sales slipped, people started to leave and the organization began to develop a bad reputation where recruitment became a problem. Upper management stepped in and started to ask the team members for their feedback. It turned out that the manager was not a good fit for that position and was transitioned into another department. When the new manager was selected, it was based not only on experience but also the ability to work with others. They learned that it is vital to understand a person’s work style and how they interact with others in order to have a high performing team. If just one person isn’t “playing well in the sandbox” the effects can ruin a brand and effect sales and future growth of an organization. You can gather additional ideas for working with your current and future crew members by reading Cracking The Personality Code. To order this book, go to: www.crackingthepersonalitycode.com.
Is your culture one of team work and does everyone in your company agree? Have them take our Company Cultural Assessment. CLICK HERE to download your assessment.
Is your hiring methodology designed to attract top talent and weed out those candidates that embellish? You can download our 8 Point Hiring Methodology Assessment Scorecard and find out. CLICK HERE to download.
Author’s Bio
Dana Borowka, MA, CEO of Lighthouse Consulting Services, LLC has over 25 years experience in the area of business consulting and helping organizations both nationally and internationally in raising the hiring bar through using in-depth work style assessments. Dana is a nationally recognized speaker on this topic and has built a well recognized organization that provides expert interpretation of in-depth work style assessments during the hiring process, providing a variety of workshops and assisting those with communication challenges. He is the co-author of the book, “Cracking the Personality Code”.
If you would like additional information on this topic or others, please contact your Human Resources department or Lighthouse Consulting Services LLC, 3130 Wilshire Blvd., Suite 550, Santa Monica, CA 90403, (310) 453-6556, dana@lighthouseconsulting.com & our Website: www.lighthouseconsulting.com. Lighthouse Consulting Services, LLC provides a variety of services, including in-depth personality assessments for new hires & staff development, team building, interpersonal & communication training, conflict management, workshops, and executive & employee coaching.
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