Not All Reference Checks Say Good Things – 54% Have Received Bad References

I was recently facilitating our, You’re NOT The Person I Hired, workshop with CEOs and key executives. As is often the case, the subject of reference checking came up. Most in the audience tended to agree that checking references is a waste of time. After all, candidates only give references they are sure will say positive things about them. Don’t you agree?

Then a CFO sitting in the back raised his hand to disagree. He told the story of a controller he was about to hire near the border in Texas. This was a difficult position to fill as there were a lot of specific requirements. Finally, after an arduous search he found his person. She had all of the qualifications and most importantly he really like her. The final step was to conduct a few reference checks. She handed him a list of 30 references. WOW he thought, this person really has a lot of people willing to vouch for her.  Then he picked 5 of them and started calling. The first call was to a former boss. He introduced himself and explained that he was calling to conduct a reference check on Mary. The line went silent. The pause was so long that he thought they were disconnected and asked if the reference was still on the line. The reference replied yes and then stated, “Mary gave me as reference? I can’t believe it. We fired her because she stole from us. She did pay us back but she stole from us.” Now there was silence from him. He didn’t know what to say or how to respond.

This is just one of many examples of what can happen on a reference check and why you should always perform your due diligence. Granted, this may only happen once in your career, but in this case the once may have saved the company thousands if she has stolen again.

I have conducted thousands of reference checks in my 30 year career as an executive recruiter. I have learned that more often than not someone will give me a reference they expect to be positive and it turns negative. It is for this reason that I always check references. Like the CFO in this example, it has saved me from making some big mistakes. It only takes one bad reference to realize that catching that one person was worth all the others.

If you have stories or experiences regarding strange things that have happened when you have conducted a reference check I would love to hear about them and share them with others. Please take a moment to tell others your story.

I conducted a poll on LinkedIn in which 54% replied that they have had people give them a negative reference. This goes to show that even though the person giving the reference expects a positive reference they often don't get one

Join the other 10,000 CEOs, key executives and HR professionals and download a FREE copy of our best-selling book, You’re NOT The Person I Hired. Just CLICK HERE  and under the FREE Hiring Resources section you can download our free eBook.

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I welcome your thoughts and comments.

Brad

 

bradremillard

About the Author

Brad Remillard is a founding Partner of IMPACT Hiring Solutions, co-author of "You're NOT the Person I Hired", and "This is NOT the Position I Accepted". Brad is an award-winning international speaker, retained executive recruiter, and expert on hiring and retaining top talent, and executive job search.

Comments

  1. Sometimes, a bad reference is in error. Many years ago when I got a new job, my boss told me that the last person who worked for him and stole (a radio) had the same name as my name and that he hoped I was not a thief. I ended up not working there, a decision he made at the last minute.

    Years later, I was injured by a drunk driver and could not walk, so I had to apply for disability payments, which I had never had to do before. I was told that the agency would need to clear my case with my recent employers and when I did not begin receiving checks, I called the agency and was told that a former employer had told them that I had taken a radio from them, so my application was denied. I asked “which of my past employers was this?” and the person told me to wait, then told me that my payments would begin the following week, which they did. I do not know if this government employee made a mistake with what she had initially told me without actually checking first or whether some past employer had actually made an incorrect statement about me.

    The last place where I worked before I got hurt did have two-way radios for some employees but I did not have one and never touched them. I did not need one for the job that I did and I do not know if this company was the source of erroneous information.

    All I am saying is that employers are not beyond making mistakes and ONE negative report might not mean much.

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