STOP Letting Job Descriptions Miss The Target
The Number ONE reason hiring fails for most companies is that success in the position is not defined!
In our research project, we documented that NOT defining Success was one of the Top Ten Hiring Mistakes made by hiring managers. Not only is it in the top ten, NOT Defining Success is most likely the number ONE culprit behind hiring mistakes and errors.
As we’ve pointed out in previous blog postings, using a traditional job description to both attract and measure candidates against in the interview process is worthless. Job descriptions define a person, not a job. Job descriptions categorize what people should have when they show up for work the first day, NOT what they should do with their skills, degrees, knowledge, experience, and behaviors.
A much better approach is to define the success you desire in a role. This can be done for any role in your organization, from the customer service rep position to the senior vice president of marketing. It is the core of our entire hiring process, the Success Factor Methodology. We’ve verified, validated, and field-tested the use of defining success to attract, assess, and retain top talent.
Over the last decade, thousands of companies around the world have defined success for positions in their companies. Through this simple exercise, they’ve increased hiring accuracy, improved execution of major projects, raised the reliability of obtaining important results, and strengthened the ability to retain top performers.
In our Success Factor Methodology, we call the end product of a definition of future success for a position – the Success Factor Snapshot. The process of building a Success Factor Snapshot is through S.O.A.R.ing. The SOAR process has 4 key components. You don’t have to be great at defining any of them – you just need to work through each one step-by-step. The 4 components of the SOAR job definition process include:
1. Situation – what’s not working or what is the missed opportunities?
2. Obstacles – what are the obstacles standing in the way of achieving the results
3. Action Steps – what are the quantifiable/time-based outcomes
4. Results – what specific results will tell us the situation/opportunity was achieved?
There is extensive information on our website of how to SOAR for a position, including the step-by-step process, products to teach all your hiring managers how to do it, services to help implement across your organization, and an extraordinary wealth of FREE Resources.
Brad and I have posted all our Internet Radio Show Programs in a FREE radio archive. We frequently talk about defining success and creating Success Factor Snapshots through the SOARing process. We’ve also posted real-life examples of Success Factor Snapshots.
If you use the SOAR process to develop Success Factor Snapshots and then use those in place of traditional job descriptions, you’ll immediately start attracting better quality candidates, you’ll make better assessments and evaluations of candidates in the interview process, and you’ll be able to keep your top performers engaged and excited about their jobs.
STOP using outdated tools, like the traditional job description, to define work. Use a tool that permits you to hit the target every time on hiring top talent.
Barry
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