Four Things Companies Do To Shoot Themselves In The Foot When Hiring – Part 2

I recently asked over one hundred CEOs and their key executives, “Is hiring top talent critical to the success of your organization?” Not surprising that everyone replied “Yes.” Not simply important, but critical. So then I asked,”If it is critical, then how many of you spend time each month focusing on hiring, excluding when you are actively looking to fill a position?” Not surprising, only three people raised their hand.

WOW, something that is critical to the success of the organization, gets virtually zero time unless there is a current need. Is that the way most critical issues are handled in your company? No strategic planning. No thought or action discussed or taken until the problem arises? Only once the problem arises is it dealt with it. Until then it is that famous management strategy, “Out of sight, out of mind?” or “We will cross that bridge when we get there.”

I believe this management style only happens with hiring. Most other critical issues are regularly discussed, on-going programs such as, cost reductions, product development, increasing sales or market share, customer service, improving operational efficiencies are all constantly discussed and often major components of the company's strategic plan. In fact, I have seen many strategic plans that all have great plans for growth. Yet few ever include a strategy for hiring the people needed to execute the plan as the company grows. Strategic hiring is rarely part of a strategic plan.

I believe companies that truly want to hire top talent and do it on a consistent basis must avoid these four major land mines when hiring:

1) Untrained Managers – Discussed in part 1.

2) Poorly Defined Job – Discussed in part 1.

3) Finding candidates – This is one of the biggest problems faced by companies. This happens as a result of number two. Most companies search for the least qualified to start with. Then they complain that all they are seeing is unqualified candidates.

The other issue causing this problem is that most companies start the hiring process too late. They wait until they absolutely need someone. Then they expect that when they are ready to hire someone, at that moment in time, top talent will also magically appear on the market, find them, and be so compelled after reading the minimum job description to update their resume, and respond. YEAH and a multimillion dollar customer will also magically call too.

Reactive hiring is a thing of the past. Hiring top talent requires proactive hiring. This means your hiring managers must be in the market engaging people all the time. They should be connecting with people on LinkedIn, involved in professional associations, and commit at least an hour or two a month to hiring. Few managers spend any time engaging potential candidates when they aren't actively hiring. In fact, many even discard resumes as they come in if they aren't hiring. Finding top talent doesn't take a lot of time each month, but it does take a consistent monthly effort of an hour or two.

4) Disrespecting the Candidates – Top talent, especially those candidates who are working and in no hurry to make a job change (referred to as passive candidates) will walk away from a manager or company if they aren't respected in the interviewing process.

Some common complaints that left candidates feeling disrespected include:

  • The hiring manager being late for the interview. Few managers would accept it if the candidate was late, so why should it be OK for the manager?
  • Lack of  preparation by the interviewer. Again, if the candidate came in unprepared would that be acceptable?
  • Taking calls during the interview.
  • Finally, telling the candidate that if they have any further questions to call them. Then ignoring the calls. If managers don't respect the candidate during the hiring process, it isn't going to get any better once they are hired.

The interview is a PR event. These candidates will make sure others know how they were treated. They may post it on a website or hear about a person they know is interviewing and ask them about their experience. Bad PR is never a good thing. This is an easy thing to fix. It only takes treating candidates the same way you would treat a customer.

Join the other 10,000 CEOs, key executives and HR professionals and download a FREE copy of our best-selling book, You're NOT The Person I Hired. Just CLICK HERE  and under the FREE Hiring Resources section you can download our free eBook.

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I welcome your thoughts and comments.

Brad

Hiring In Another State Doesn’t Have to Be Difficult

Q. Over the next year we will be hiring a significant number of people outside of California. What are some ways to hire in other states other than running ads?

Hiring in other states will take time and commitment from the hiring manager. They must become actively involved in the process. The best people in the state where you are hiring may not be answering ads, but that doesn't mean they aren't interested in another compelling opportunity. How you search for top talent in other states really doesn't change that much from how you do it in California.

Start with LinkedIn. Begin by joining groups on LinkedIn that align with your industry and the functional area of the position. Have your hiring manager get connected with some of the people in these groups. Then search the groups for likely candidates, post the job in the groups and start sending out updates announcing the opening. These broadcasts can be very powerful. In addition, you can pay a reasonable amount of money to post an ad on LinkedIn that will target the types of people you want to attract. Finally, start engaging people who appear to fit or might know others that fit. This is easily done with emails, phone calls, or by meeting for coffee when you're in the area. None of these takes a lot of time, but they are very effective.

As your manager begins the process of building relationships, have them ask what associations and networking groups are in the area so they can tap into those resources. Ask people for referrals and contact the associations or networking group leaders. Ask if they will make an announcement or post the open position. Plan a trip or two when these groups will meet and attend them. Meet people and begin building a relationship with them. They will be your best resource for talent in the area.

The best advice I can give you is that you shouldn't wait until you need the person to start this process. Since you already know you will be hiring, start the process now so you will already have a queue of people when you are ready to hire. Top talent are out there and open to exploring opportunities. It just takes time and effort to locate them. Remember, top talent doesn't search on your schedule. They do it on their schedule. Hoping top talent will be available at the same moment in time as you are seeking them is not a very good hiring strategy.

You can now download a FREE copy of our best selling book, “You're NOT The Person I Hired.” Just CLICK HERE for your FREE ebook.

Download this free assessment of your company's hiring process to see if your company will attract top talent. http://www.impacthiringsolutions.com/index.php/hiring-assessment-scorecard

I welcome your thoughts and comments.

Brad

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