Solving The NUMBER One Hiring Problem Can Be Done

The number one hiring problem is untrained people. Most people have never had any formal training on hiring. This is especially true in mid to small companies. Even many large organizations don't train managers on this topic. Some companies may provide interviewing training, but that is only one step in an effective hiring methodology. There is a lot more to hiring than just interviewing. For example sourcing top talent, you can have great interviewers, but if people aren't trained how to bring top talent to your table, then all interviewing will do is validate they aren't qualified. Your hiring process is still ineffective. That is just one example.

Many companies treat hiring different than any other process in the company. If most processes in a company were as poor as the hiring process, training would take center stage. Yet for some reason poor hiring is often accepted as the norm, when it doesn't have to be with proper training.

Most people learn to hire from the person that interviewed them. And the people that hired them learned how to hire from the people that hired them and so it goes back to Moses. We refer to this as the “tribal hiring process.” This is not a training program. Recently I asked about a hundred CEO's and key executives how many have actually sat in on interviews for the sole purpose of assessing/auditing the ability of their managers or peers to conduct a thorough in-depth probing interview? Less than 10% had actually done this. So most CEO's and key executives don't even know if the people they are relying on to hire are competent. Only in hiring would a manager not know if someone is competent or not.

To dramatically improve your hiring process involves two steps; first there are 5 key steps to every hiring process. So develop an effective hiring process that will work for your company. It must be able to put candidates in the job BEFORE you hire them. Second train your people to effectively implement the process. This should include an annual refresher or some sort of continuing education on the hiring process. Think what the ROI will be to your company if you only hired the best and hired them the first time. A small investment in training your people can accomplish this.

Making a bad hire can be costly, but rarely dramatically changes a company. Making a great hire can not only transform your company, but help ensure you reach the goals you desire for your company.

Join the other 10,000 CEO's, key executives, and HR professionals who have downloaded a FREE copy of our best selling book, “You're NOT The Person I Hired.” Just CLICK HERE for your FREE ebook.

Download our free hiring process assessment tool. It will help you identify the strengths and weaknesses of your hiring process. Then fix the weaknesses so you can start hiring top talent. http://www.impacthiringsolutions.com/index.php/hiring-assessment-scorecard

I welcome your thoughts and comments

Brad Remillard

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Why Is Recruiting Sales People Like High School Sports?

In many companies, the recruitment process of trying to find top talent for their sales team resembles the process high school sports teams use to add players. They take whoever shows up at their doorstep and considers that the candidate pool. Discover in this audio program the key elements it takes to fish in deep waters to find the best talent. In this program, we describe the four primary pools that candidates come from. We'll also identify which pool is the sweet spot for recruiting top sales talent and the techniques you can use to get those candidates to come forward and apply for your job opportunity.

To download this radio show CLICK HERE.

Boost Productivity in Tough Times By Getting Connected to Your People

“Watch your words: they become your thoughts.
Watch your thoughts: they become your actions.
Watch your actions: they become your habits.
Watch your habits: they become your destiny.”

Frank Outlaw

Personality tests not only help when hiring, they just might be a manager’s best tool to connect with employees.

You can manage the hard way or the easy way, the choice is up to you.  The hard way is to be the “my way or the highway” type of boss.  You know the kind, always forcing workers to do things in a way that isn’t natural for them. Wouldn’t it be better to use your understanding of personality traits to tap into the natural flow so you can get the best out of your people? Of course, knowing your employees, understanding their concerns, and developing connected relationships with them should be the normal procedure for all managers.

What is the payoff to a manager for developing connected relationships with employees using personality assessments? Here are three good benefits. First, it enables the manager to better anticipate what roadblocks might occur with a worker, and what to try to reduce this resistance. Second, understanding where employees are coming from will help you plan out how much participation you need from them, and will give some clues as to how change should be communicated to them. Third, building connected relationships builds commitment and loyalty.

Take The Connected Leader Test

How connected are you as a manager?  To find out, we asked our colleague Dr. Bruce Heller, an industrial psychologist with 20 years experience, to help us design a quick connected leader self test.  Once you answer the questions, we will provide you with specific tips and ideas that you can begin to implement immediately.  For most managers, leadership does not come naturally.  The tips we share will help you to become a better listener and a more connected leader.  Employee buy-in comes when a manager is able to listen attentively, understand their needs and concerns, and to lead using your natural style.

To read more about this topic and how to use in-depth work style and personality assessments during your selection process as well as gathering mentoring and coaching ideas, you can order our book, Cracking The Personality Code by visiting www.crackingthepersonalitycode.com.

To begin taking the connected leadership test, please click here.

To sum up, we all want to be understood. Employee buy-in comes when a manager is able to listen attentively, understand them as people and to lead naturally.

Dana Borowka

P.S. Discover the importance of personal style and fit when trying to hire top talent by taking our Hiring Methodology Assessment. After determining that the candidate can achieve the required results, you can then determine how you'll get along with them and whether they'll be a fit in your culture. Style and fit are two important elements to measure for a successful hire. Take the assessment and discover whether you're effectively measuring these two elements.

Optimize Your Staffing Decisions by Using In-depth Work Style and Personality Assessment Tools

The wrong hiring decision can cost your company well over two to three times the individual’s salary according to Barry Deutsch, IMPACT Hiring Solutions. This figure may be a conservative estimate because of factors like training, evaluation, termination, re-initiating the hiring process, and lost opportunity costs. There is also an emotional factor involved in a bad hire situation. Not only can it cause stress and anxiety for both management and employees, but it also takes away focus from your company’s primary goals. Essentially, a bad hire can have a negative impact on your company’s bottom line and that won’t benefit you or your workforce.

You must know how and who to hire for the best of your company. This is where HR skills come into the picture. Visit the Ush Dhanak website to learn more about HR and its implementation.

These circumstances can be minimized during the initial hiring process by using several techniques including effective recruitment programs, skilled interviewing, and in-depth work style and personality assessment tests. A personality assessment is a highly effective tool at see if the basics of decision making are part of a persons personality and an efficient use of company resources at this crucial point.

In-depth Work Style & Personality Assessment Testing – A Standard in Recruiting

As with any business decision, having the right information is critical. Work style and personality assessment testing can provide insight into potential hires, as well as your current workforce, in several ways:

  • Identify potential red flags: A personality assessment can discover issues that are sometimes overlooked during the interviewing process and can quantify an intuition or feeling the interviewer may have about a particular candidate. It can be used to identify potential red flags concerning behavioral issues, help to understand how to manage individuals for greater work performance and compare interpersonal dynamics of teams, departments and candidates.
  • Learn how to optimize employee work performance: A personality assessment can provide extensive information on an individual’s abilitdey to work with their job responsibilities, team dynamics and company culture. Additionally, the assessment can show effective strategies to gain optimal performance from that individual within their particular work environment. It can also be employed to quickly identify the most effective management style for a new employee or predict how team members are likely to interact.
  • Ensure you have the right people in the right positions: Additionally, personality assessments can be utilized in rehires, or situations which call for employees to re-apply for their current jobs, as in the case of a corporate merger or restructuring. A personality assessment test can also ensure that your company continues to have the right people in the right positions and distributes assets & talents effectively.

Frequently Asked Questions

A frequent question from companies and organizations concerns the legal guidelines in administering assessments to potential employees. Industry regulations can vary, and the best option is to consult with your company’s trade association or legal department. As a general rule, if your company uses an assessment, any test or set of hiring questions must be administered to all of the final candidates in order to assure that discrimination is not present. Additional information can be found online at the EEOC Web site, in the Disability-Related Inquiries and Medical Examinations of Employees section: http://www.eeoc.gov/policy/docs/guidance-inquiries.html#2.

Conclusion

A personality assessment is only one component needed for a successful recruitment and hiring program. It can provide valuable information for critical personnel decisions. Combined with an effective recruitment program and skilled interview techniques, it can benefit your company as a whole, in addition to your individual employees. Armed with accurate and quantifiable data from an in-depth personality assessment, the interview process becomes much more reliable. Ultimately, this only adds to your organization’s bottom line, allowing more effective management of your existing workforce and limiting the potential for wrong hiring decisions. For more information, please visit our Web site at, www.lighthouseconsulting.com to sign up for our Open Line webinars and monthly articles.

Ellen and Dana Borowka

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Download a FREE chapter on Sourcing Top Talent from our best selling book, “You're NOT The Person I Hired” over 10,000 sold. CLICK HERE to get your free chapter.

Author Bio:

Dana Borowka, MA, CEO of Lighthouse Consulting Services, LLC has over 25 years experience in the area of business consulting and helping organizations both nationally and internationally in raising the hiring bar through using in-depth work style assessments.  Lighthouse Consulting Services, LLC provides a variety of services, including in-depth work style assessments for new hires & staff development, team building, interpersonal & communication training, career guidance & transition, conflict management, workshops, and executive & employee coaching.  To order the book, “Cracking the Personality Code” please go to www.crackingthepersonalitycode.com.