Posts tagged: sourcing process improvement

Deja Vu-Why Do You Keep Failing at Executive Hiring?

Why do you have to fire peope who cannot achieve your desired results?


I thought you might enjoy one of the more popular stories in our book, “You’re NOT the Person I Hired”.

This is part 1 of a two-part article. Let’s sub-title this blog post:

The Case-Study of Repeated Executive Failure

A couple of years ago, we worked with a $40 million Information Technology service company. The organization provided around-the-clock support services for large networks, telecommunications systems, and in-house IT systems.

At our first meeting with the CEO, he confessed, “We’ve experienced high growth over the past few years and predict we’ll sustain at least double-digit growth for the next few years. We’re under-performing when it comes to bringing good people into the organization. It’s frustrating. We know we need good leaders at the executive and senior manager level to take us where we want to go. We just can’t seem to find them…and we keep making the same mistakes over and over.”

Company Success is Directly Linked to Hiring

Growth plans depended on extending and expanding contracts for existing services to current clients, as well as gaining new clients. the firm wanted to become a sole provider for it’s client’s’ IT installation, support, and repair needs.

Unfortunately, the company not only had difficulty finding the right person for a critical position – the Vice President of Sales – but they had also made recent bad hires for that position. In fact, of the last five executive level hires, three had been replaced and one was on “probation”. Their upcoming search for a Vice President of
Sales looked like “Deja Vu all over again.”

We’ve written a few other blog articles on why this feeling of “Hiring Deja Vu” keeps occuring.You might be interested in reading these two articles:

How is Recruiting Like a High School Sport?

Hiring Frustration #4: No Hiring Process

The prior sales VPs did not deliver acceptable sales results. They had not brought in new contracts, opened new customers with new products, expanded existing contracts, or built the business. The CEO was increasingly frustrated because these previous VPs had come from larger companies that had grown rapidly. The CEO assumed this meant they were a perfect fit for his job. After all, they had “been there, done that.”

Unfortunately, they failed.

Why Do New Executives Fail to Achieve Results?

They failed for a number of reasons.

  • The client company’s growth issues were significantly different from the challenges they had overcome in previous positions.
  • Their past accomplishments were irrelevant – or at least NOT transferable – to the new position.
  • They could not adapt to the new situation.
  • They were not able to produce the required results, and the hiring process had failed to reveal this fact.

In Hindsight – Do You Have Similar Hiring Failures?

Here are a few questions and thoughts to consider when contemplating past hiring failure:

  • Share with us an example of a comparable hiring failure?
  • Is your hiring process focused on uncovering whether candidates can achieve your desired results?
  • Do you even define outcomes, results, and deliverables prior to interviewing candidates?
  • Is your process for finding candidates synchronized with the expectations of outcomes required?
  • Do you have people on your team right now that should be replaced, but you doubt your ability to find someone better?
  • If you don’t make changes right now in your hiring process, are you doomed to keep repeating the same hiring mistakes?


While the company’s lack of a strong VP of Sales was creating an immediate problem, it also contributed to a succession-planning dilemma. The company’s
bench strength” was weak. When critical employees left, went out on leave, or even just took a few weeks’ vacation, there was nobody waiting in the wings to fill in.

It was a precarious situation.

What is the number one thing you can do starting tomorrow to improve your success in hiring top talent – and in creating future “bench strength”?”

Barry

One of the major problems in hiring – as identified in this article – is NOT having an effective hiring process – STOP lowering your standards. Stop lowering your standards. Take our FREE Hiring Process Assessment and discover whether your hiring process is strong enough to hire to top talent.

Most Company’s Hiring Process Is Not A Process

We find that this occurs because the hiring process really isn’t a process in many companies. Many hiring processes tend to be random and with incompetent, untrained people. This is not a knock on the people, it is just a fact. So why do companies expect hiring to be accurate and to attract top talent with a random or unstructured  process?

I know this sounds so obvious. Come on, who in their right mind would expect any business process to be reliable if it  produced expected results only 56% of the time.  A company wouldn’t allow it. They would fix the process or shut it down. Would any company have incompetent or untrained people processing incoming checks with unstructured procedures? Lose just one check and everything stops, procedures and controls are assessed, people are retrained or fired, and the CFO personally oversees that it never happens again.

This is true with most processes except hiring. Most companies accept a high failure rate. Why any company accepts this is beyond me when this can be improved with some relatively easy fixes.

The fact is that most hiring managers have little or no training on interviewing and hiring. Many only do it once or twice a year. So even if they have some training, by the time they hire someone they have forgotten most of the training. There are no college level courses focused on hiring. Most people learn on-the-job. One day they are an individual contributor and the next day they are promoted to a manager and told to hire their replacement. So how did this person become competent at hiring overnight?

This new hiring manager is going to hire the way they were hired. This new manager will follow the same methodology whether it is good or bad. Where do you think this person will get the interviewing questions  to ask the candidates? Generally, from the people who hired them. And where do you think the person who hired them got their interviewing questions? And so on, until we finally hit Moses.  Many hiring processes have not really changed with the times. We call this “tribal hiring.”  It is just passed down from generation to generation.

The fact is that this new hiring manager is not prepared for hiring.  Another fact is that people often assume that because someone has hired a lot of people, that  makes them good at hiring even though no one has validated the performance of those hires.

For any process to work it has to repeatable, be structured, have competent people, and have some measurement of accountability so when things go wrong (and they always will) one can identify the problem and fix it. In my thirty years as a recruiter and 15 years helping companies implement a structured process I have yet to find a company that does this.

In fact, I have seen only a few companies that include hiring top talent as part of their performance management system. Why not hold managers accountable for poor hires the same way companies do for other poor performance? At least this would begin to establish a process where a company can identify those  managers that need training, so they can become better at  hiring.

There are at least five distinct steps to an effective hiring process. These steps have to be repeatable,  with competent people and accountability to correct and improve the process. For many companies this falls to HR. However, since the vast majority of companies don’t have an HR department, then it has to fall where everything else in an organization should fall, with the CEO.

The five critical steps are:

  1. A job description that  defines the expected standards of top performance for the position. Not the standard job description that defines a person’s background and lists the basic duties, tasks and responsibilities. The candidate should already know all of these. Maybe companies should ask the candidate to prepare a job description just to see if the candidate knows the job.
  2. A sophisticated sourcing plan that will attract top performers that are not actively looking for a position, but are open to a compelling opportunity.
  3. Probing interviews with competent people doing the interviewing that tests the candidate’s ability to the job BEFORE you hire them. This means that the candidate must be able to explain exactly how they will deliver the performances standards defined in the job. They must detail how they will do these in your company, with your resources, within your culture and your budget, with your management style, with your customers, and with all of the the things that make your company different.
  4. There must be proper feedback or discussion of the candidate’s ability to do the job  immediately after the candidate interviews. Not two days later standing in a Starbucks line while  you wait for your coffee. Not just asking the question, “What did you think of the candidate?”
  5. There must other tests, presentations,  and assessments to validate that what the candidates said they did, they actually did do and did it at the level and with the results they claimed.

These five steps are absolutely critical in every effective hiring process. Just having them isn’t enough. There must be some metric that determines if the process is working and where improvement needs to occur.

If you want a more in-depth discussion on these five steps you can receive a copy of our best-selling book, “You’re NOT The Person I Hired.” This book goes into great depth to help you implement an effective hiring process. CLICK HERE to learn more.

Assess your hiring process with our free 8-Point Hiring Methodology Assessment Scorecard. This will help you to identify the strengths and weaknesses of your process so you can  then work to improve your process. CLICK HERE for your free download.

Finally, you can download for free our research project on the ten biggest hiring mistakes companies make. This will help you to identify whether or not your company is making any of the mistakes. CLICK HERE to get your free download.

I welcome your thoughts and comments.

Brad Remillard

 

What Are the Primary Causes of Hiring Mistakes?

What causes lead to the Top Ten Hiring Mistakes and Errors?

In our experience, hiring mistakes are not caused by willful ignorance or negligence.

Most often, new executive failure has several interrelated causes. The primary interrelated causes are:

Inadequate Preparation for Hiring

In our major research study of the Top Ten Mistakes Executives Make in Hiring, we discovered that companies rarely outline a detailed, measurable definition of “success” that could be used to source, evaluate, and select candidates.

Instead, the companies relied on outdated or insufficient job descriptions, focused around desired attributes, education attainment, and so on. DOES THIS SOUND LIKE YOUR JOB DESCRIPTIONS? How much time does your company spend trying to really understand the success required from a given role and how that success ties directly back to department/function required outcomes and overall company results?

Lack of Information for Hiring

After our work implementing rigorous hiring practices with the surveyed companies from our research study, almost all noticed a significant improvement in the performance of new hires.

We draw the logical conclusion that at least one major cause of hiring mistakes was not widespread organizational dysfunction, but rather was a lack of information and training about how to hire more effectively.

How rigorous are your hiring practices? When was the last time you raised the bar on hiring processes? In the last few years, have you benchmarked your hiring process against those of comparable competitors? Are you in the top 20% or the bottom 20%? Do you even know where your company stands?

Human Nature in Hiring

Interpersonal situations like interviews, when conducted in a vacuum, are often guided primarily by gut feelings. Studies have been over the past few decades that show most hiring decisions have nothing to do with skills, competencies, or ability – instead they are based on rapport, likeability, and the ambiguous phrase “chemistry”.

Hiring team members who have not been trained to minimize these distractions are easily influenced by false perceptions, bias, emotions, and nonverbal cues.

Think back on your hiring decisions over the last few years. How many times did you jump at hiring someone because it “felt” right? How many times have you hired someone who couldn’t achieve your expectations – only to come to the realization (after 20/20 hindsight), that you should have been more “rigorous” in the hiring process?

When provided with a toolset designed to counterbalance bias, emotions, likeability, false rapport and chemistry, hiring is far more likely to overcome these “distractions” and result in hiring people who can deliver your desired outcomes.

Eliminate Hiring Mistakes

If you would like to discover whether your company has an effective hiring process – one that can overcome these deep fundamental causes of hiring mistakes -  take our 8-point Hiring Self-assessment and discover the core areas you need to improve upon to be able to hire top talent.

Imagine being able to eliminate hiring mistakes, bring better talent into your company, achieve your desired results, and reduce turnover for non-performance. Would that be worth taking 5 minutes to discover if your current hiring process is effective in hiring top talent.

We’ve seen thousands of companies from around the world improve just a few elements of their hiring process and raise hiring accuracy from typical levels in the 50% range well into the 80% plus range.

If you’re ready to start improving your hiring accuracy and you’re ready to begin eliminating all those frustrating hiring mistakes, download our FREE Hiring Process Assessment Scorecard by clicking here.

Barry Deutsch

P.S. Don’t forget to join our Hire and Retain Top Talent Discussion Group on LinkedIn where hiring process improvement, interview questions, and finding top talent are discussed in more depth.

Can Social Recruiting Help You Find Top Talent?

Are you moving down the path of implementing a social recruiting strategy?

Social Recruiting – Everyone’s talking about it – no one’s doing it!

What is Social Recruiting?

Social Recruiting is using the various social networking sites, such as Twitter, Facebook, and LinkedIn to improve the flow of top talent for current and future positions. This post is an introduction to some of the benefits and tactics of using Social Recruiting to find candidates, such as sales professionals, create an employer brand, and present your company in a positive light to attract candidates who already have a good job. Leveraging Social Recruiting also allows you to engage with potential candidates for future roles by engaging, nurturing, sustaining, and communicating over a period of time to create a Just-in-Time recruiting pipeline.

In subsequent blogs posts, we’ll delve into each of the various services, tools, and techniques you can leverage to begin attracting top talent.

Social Recruiting Benefits

What are some of the benefits of using Social Recruiting to find and engage with top talent at every level in your organization?

  • The activities do not have to be centralized in HR. All Hiring Managers and Executives can participate
  • Inexpensive or FREE
  • Easy to learn the proper techniques and tactics
  • Simple to implement
  • Low time investment
  • Branding, PR, and marketing side benefits
  • Creates a powerful recruiting message (also known as employer branding)
  • Ability to engage with future high potential candidates

Sounds almost too good to be true. You’re probably wondering “what’s the catch”. It cannot be that simple.

The good news is that using Social Recruiting to find, engage, develop, nurture, sustain conversations with top talent at every level is truly that easy. Of course there is a small learning curve. Of course there is an initial investment to get everything set up properly. Of course it requires the involvement and participation of your hiring managers and executives.

Another huge benefit is that you can STOP paying expensive recruiting fees when you can do much of this work on your own.

Most of you know that I make my living primarily through executive search. This might sound like I’m cutting off my future incoming stream by recommending you start using Social Recruiting instead of recruiters. I’m going to suggest that most companies waste a lot of money on recruiters for positions they could have easily filled through Social Recruiting.


How Can You Get Started with Social Recruiting?

These techniques are so powerful that my partner, Brad Remillard and I will begin in August offering a series of webinars on using Social Recruiting. Our first one will be “How to use LinkedIn to Find Great Sales Professionals.” We’re excited about this webinar series and we’ll be structuring a series of tools (FREE of course) to use in establishing and building your Social Recruiting capability.

Here are some questions to consider as you start to look at implementing a Social Recruiting Strategy:

  • What are some of the tactics and best practices available to you for Social Recruiting?
  • Blogging – especially having employees share their successes and joy at working in your company
  • Forums and Discussion Groups – featuring stories about the contributions your employees are making to your company
  • LinkedIn – Strong Branding through a profile, audio, powerpoint, case studies, Q&A, active participation in groups
  • Linked and Facebook – searching for potential employees
  • Twitter – Job Postings
  • Industry Sites/Trade Association Social Networking
  • Are you leading your industry/business segment in using these tools?
  • What steps have you taken so far in implementing a Social Recruiting Strategy?
  • Do you have any good success stories to share with other Vistage Members?
  • Are you wondering where and how to get started?
  • What’s the one thing you need to know to get started on implementing a Social Recruiting Strategy?

Stay tuned as we tackle all the various best practices in implementing a Social Recruiting Strategy.

Barry

P.S. Hold the date for our upcoming Webinar on Using LinkedIn to Find Sales Professionals – August 26

graphic by Robert Scoble

Growing and Retaining Productive Employees

Recently, on one of the e-mail lists to which I subscribe, a colleague mentioned that he had been counseled by one of his mentors that the best thing he could do for his good employees was to fire a bad employee. Sounds harsh, yet it is true that for the greater good, we have to sometimes admit that we will not be able to help an underperforming employee to make the grade. It’s best for them and for the organization if we “make their services available to industry.”

I admire the companies for whom I have worked that have gone out of their way to make sure that they did everything possible to help their employees be productive and happy. They provided training. They moved people from one place to another. They provided internal mentors or professional coaches to both high performing employees and those who needed to “push on some growing edges” for the sake of their career. But what I and others appreciated the most was that they were also willing to set some goals and if they were not reached, the employee was dismissed, compassionately.

I have found that this view of “tough love” approach to employees is particularly difficult in small businesses. In many small businesses, employees are like family, except they get a salary and benefits instead of an allowance! The problem is that we should never hire someone we cannot fire, and family members, real or adopted, are extremely difficult to let go. Now is the time, however, to really pay attention to and begin action on shaping your corporate culture to be one based on performance, consistency and fairness – at all levels.

I know that many of us have been forced to “cut to the bone” during this recession. You may well believe that there is no room for more cuts, and perhaps you are correct. That does not mean, however, that your culture is one that will support an understanding of performance, consistency and fairness going forward. All of your executives, managers and employees know that you were “forced to downsize” in order to stay alive. They will not see your actions as being performance based so much as needing to cut costs, unless you truly did reduce your workforce based on performance. Perhaps you used the seniority or LIFO (last in, first out) method to make your decisions. If so, your employees do not believe that their performance will influence their employment with you – so no loyalty either.

If you believe you have really made the reductions in force using performance as the main criteria, then you don’t have a problem. If, however, you were not consistent and fair in how you reduced your workforce, then you will have a very difficult time as the economy turns around and people are willing to change jobs. Many of us are dealing with workers who are sticking with us, even though they are not particularly happy, because they know they do not want to be “on the street with a resume” at this point. They feel overworked, burned out, and in need of something exciting to pick up their spirits. How will you keep the good employees, the ones that are the most productive?

I recommend two things that are a bit counter intuitive. First, be ruthless in getting your employees to stop doing things they and you can do without. Stop making that report you’ve always looked at but on which you base no business decisions. There are likely many other tasks with which you can do without. Unburden your employees by making sure that no expendable or marginal tasks are continued. Nice to have no longer cuts it.

Second, and more on topic, begin now carefully, consistently, and fairly evaluating employees for performance and how well they adapt to change (like letting go of tasks). You must not allow poor performers to stay in the organization or you will totally demoralize your whole workforce. I’ve said before that there are many good employees, excellent employees, who are either available now or because their present employer is not as enlightened as you, will be available if they know you are prepared to bring them on board. It is a good time to build a winning team comprising your best players and the best players who have yet to be hired.

To help companies and hiring managers identify some of the things that managers can do to retain their best talent we have put together for you to download our 8 Level Retention Matrix. This matrix will help you identify whether or not your managers are doing what it takes to retain your best talent.

If your managers do some, or most of these, you won’t lose your talent to a recruiter. Your competition will.

You can also download for free our most popular chapter on sourcing top talent from our best-selling book, You’re NOT The Person I Hired. CLICK HERE to download your free chapter.

About the author

Dave Kinnear is a sought after business advisor and mentor. He works with highly successful executives through one-to-one mentoring and coaching meetings. Individuals who are presently running successful businesses and executives in transition work with Dave to ensure meeting corporate and/or career goals. Through his affiliation with Vistage International, Dave convenes and facilitates Advisory Boards comprising Business Owners, Company Presidents and Chief Executives dedicated to becoming better leaders who make better decisions and achieve better results.



Can’t Find People? They Are Hiding In Plain Sight – 3 Examples

Finding people is a consistent problem we encounter just about every time we ask CEOs or key executives what their biggest issue is when it comes to hiring. If it isn’t in the top three it is always in the top five.

Yet when you ask them what their process is to find top talent most reply in the same way, “We run ads” or “We post it internally.” That is the way 80% of all companies go about finding people.

Below are three real life examples of alternative ways of finding people.

1) In 2007, I was having lunch with a partner from a local CPA firm. During lunch he commented that they had been struggling for six months to find an audit manager. In fact, he commented that they would pay a $10,000 bounty for an employee referral. I didn’t add a zero. So I asked, “How many people have you hired?”  The reply, “None.” They were doing the usual, running ads and asking current employees. That was their process for finding people.

So as the lunch continued, he mentioned to me that they had just brought on a new client and that he had just had lunch with the new CFO at this same restaurant. I immediately asked the partner, “Did you ask the CFO who was the best audit manager at his current company?” or “Who were some of the best audit managers he had worked with in the past?” He had never even thought of this. I suggested that he could contact all of his CFO clients and ask them. After all, it is in the client’s best interest to have good audit managers.

This was such an obvious thing to me and yet he was willing to pay ten grand. For those of you thinking it takes too much time to find good people, I don’t think asking these few questions would have extended the lunch that much.

2) Last year I was conducting one of our in-house workshops for a mid-sized technology company in New York. During the workshop, one of the key executives mentioned how difficult it is to hire technical people. I probed a little further and asked about the type of people they hire. She commented that they want people comfortable with technology. People who understand how networks work, people who diagnose a computer problem when a client calls with a problem, install software, and perform basic repairs that clients need right away if something goes wrong. They were willing to train on their specific systems and software. They just wanted someone that was moderately technical and comfortable with technology.

These people were “extremely” hard to find.

I asked if they ever go to Best Buy and engage the Geek Squad. Have they ever taken in a computer and found someone that provides great customer service and demonstrates that they understand technical issues?

She and her team had never thought about these people. I received an email two months after the workshop letting me know they had hired two people from Best Buy.

3) My best friend manages a store for one of the major retail chains. Every time we play golf, I have to listen to him complain about how hard it is to find people willing to work. He complains that his company works people hard and is demanding. The result is a lot of turnover.

So I asked him how often when he or his team is out shopping and they come across a great person in another retail chain do they engage the person, give them a business card and ask the person to call him, or let the person know that if they ever think about leaving to call him.

I mentioned that I go to a coffee shop most mornings when I’m in town for an hour of work. At this coffee shop, every person is probably in their late teens and early twenties. These people run the coffee shop. They open every morning at 6 AM so they have to get there by 5:30, they are friendly, they know customers by name, the coffee shop is clean and they are great employees. So I asked if he ever asked any of them about potentially coming to work a his store.

In both cases he replied no, and that he doesn’t even encourage his team leaders to be aware of potential employees when they are out shopping.

Qualified people are all around us. As a recruiter, I always have my antenna up. Most CEOs and hiring managers just walk right by these people. Work with  your team and start noticing people hiding in plain sight.

Download our Hiring Process Self Assessment Scorecard and evaluate the strengths and weaknesses of your hiring system. CLICK HERE to get your assessment.

Get our most popular chapter “Sourcing Top Talent” from our best selling book, “You’re NOT The Person I Hired” which is available for Free to download. CLICK HERE to get the chapter.

Consider joining our LinkedIn group,  Hire and Retain Top Talent. This group is dedicated to discussions and articles to help  you improve your hiring and retention. CLICK HERE to join the group.

I welcome your thoughts and comments.

Brad Remillard

On-line Programs This Week for Hiring Managers – August 24th

Radio Mike in Front of a Curtain

If you are a manager or executive, you might be interested in two of the programs Brad and I are hosting this week

Brad I will be hosting our weekly Internet Radio Talk Show today for Hiring Managers and Executives titled “Upgrading Your Team During the Recession” at 11-noon PDT on LA Talk Radio. You can listen in and also pose questions live during the broadcast.

We’ll be taking your emails and live calls to discuss the steps you should be taking right now to upgrade your team so that when you emerge from the recession, you’ll have a powerful team capable of propelling your business or team forward as a strategic advantage.

On Friday, we will be putting on our popular one hour webinar presentation based on our half and full day training program titled “You’re NOT the Person I Hired”. You can register for this webinar by clicking here.

We’ll provide an overview of our award-winning workshop that teaches the Success Factor Methodology. This hiring process has been implemented in thousands of companies around the world with validated success in dramatically raising hiring accuracy and improving the ability to hire top talent at every level.

We hope you’ll join us for one of these programs this week.

Barry

Why is your employee referral program a failure?

Employee Referrals - your employees are excited about telling all their friends, associates, and former co-workers about your great job opportunity

Why do most employee referral programs fail to achieve success?

Your employees are your greatest source of outstanding talent!

Why are they not whispering in the ears of their former co-workers, associates, friends, neighbors, and acquaintances who can deliver the results you need?

In over 25 years of executive search, hiring and sourcing consulting, and implementing hiring process improvements in thousands of companies, we’ve discovered a few key differences in why some programs work and others fail miserably. Here’s a list of the key reasons employee referral programs fail to live up to their potential:

  • Financial incentives don’t work
  • Most companies do a terrible job communicating about an opening
  • Employees don’t trust their referrals will be handled in a professional manner
  • Classic networking methods are not usually applied to employees

Let’s take each one of these in turn and dissect it over our next 4 blog posts.

However, before we jump into how to improve your employee referral program, let’s talk about metrics of success in employee referral programs. Most companies we’ve encountered achieve somewhere between 5% and 20% as a target range on number of candidates hired who came through an employee referral. I’m going to suggest that your target should be 50%.

Over the next 12 months, 50% of all hires should come from employee (modify this to be stakeholder) referrals. Some of my clients that I’ve worked with over the last quarter of century have continually refined their employee/stakeholder referral program to the point where 75% or more of all hires come from a referral.

Employee/Stakeholder Referrals are one of the main elements of our Success Factor Methodology in using Success-based Sourcing Methods. We dig into this subject in much more detail in our award-winning book, You’re NOT the Person I Hired. We’ve posted examples of using Compelling Marketing Statements in your referral program in our FREE Resources (we’ll talk more about creating a compelling reason for employees to make referrals in a subsequent post).

We’ve even created a FREE Assessment to judge the effectiveness of your sourcing methods, including employee referrals. If you would like to take the FREE Assessment, please complete the application form on our website and we’’ll show you how to quickly and inexpensively improve your referral program.

Once you really focus on implementing best practices in employee referrals, you’ll see that your quality of hires goes up, employee satisfaction goes up, employee performance goes up, recruiting costs go down, the costs of bad hires goes down, time to find and select a top performer goes down.

When should be the best time for you to implement best practices in an employee referral program?

What would you consider to be the primary best practice in your company that generates an abundance of employee/stakeholder referrals?

Barry

How is recruiting like a high school sport?

Hiring Process Metaphor of treating the sourcing and finding of candidates like it's a high school sport

As many of you know I also coach high school girls basketball. I love to use metaphors of basketball to describe hiring, motivation, and performance. High School Basketball season is about to begin again in few weeks and it brings back a painful memory of the last game of our last season.

My team had a great season – however, they are disintegrating before my very eyes in the last season game. It’s almost as if the entire team has forgotten how to play. I’m using every motivation technique I’ve learned in 25 years as a recruiter and performance consultant I can think of to get my girls to play better. Nothing is working.

Then it hits me like a lightening bolt. I sit down on the bench and realize that the team members I have cannot deliver against my expectations. I don’t have the talent to do what needs to be done. What could I have done about my frustration: NOTHING! It’s high school basketball. In most high school districts you cannot recruit. Whoever shows up at your doorstep that year is who you’ve got to work with on your team.

Here’s the hiring manager irony: Why do most companies and hiring managers treat recruiting like it’s a high school sport? They take whoever shows up on their doorstep after a few simple basic tactics of finding candidates (a little bit of networking and an ad posting on one of the major job boards). These tactics fall into the worst of the primary pools of possible candidates. You can read more about the four pools of candidates under our Strategic Sourcing Plan Service.

As a hiring manager, recruiting top talent is not a high school sport. Don’t expect to ever build a top notch team by taking this approach to finding candidates.

If you want to truly build an exceptional team, as a hiring manager you must break the tribal hiring mode of treating finding candidates like it’s a high school sport. Perhaps, it’s time for a Sourcing Check-up on whether your company has a hiring process in place to attract, excite, engage, and motivate top talent to come forward for your open position. Most of the methods that hiring managers use to attract candidates not only brings the bottom 1/3 of the candidate pool forward, but also repels and turns off the very best talent.

If you would like to get our FREE Assessment of your sourcing, jump to our FREE Sourcing Assessment Page and we’ll be glad to walk you through how to determine if your hiring process is strong enough to attract outstanding talent at every level in the company.

You can read more about how this tribal hiring process of treating recruiting like it’s a high school sport impacts your overall hiring success by viewing our study, The Top Hiring Mistakes – of which poor sourcing and finding of candidates is a major factor.

Barry