Tag Archive for ‘entrepreneurial use of social media’ rss

Is It Time to Put the Social into Customer Service?

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Another excellent article was recently posted on Mashable by Lauren Vargas, Community Manager at Radian6, about implementing social media within the customer service function. All in the name of improving customer interactions, relationships, and communication. The title of the article was “5 Steps to Taking Customer Service Social.” Success stories can be found everywhere in [...]

Are You Adapting to the New Frontier of Social Media

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Image via CrunchBase One of my favorite social media “news” blogs to follow is Mashable. If you want to stay current on all the latest tool, tips, examples, illustrations of how to use social media – particularly in an entrepreneurial to small business company – you should subscribe to the RSS feed for Mashable. I [...]

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