Posts tagged: Interviewing

Is Checking References Worth the Effort?

Q. Is checking a candidates references worth the effort since most companies wont give references anyway?

I conduct references for every candidate I represent for one of our searches. I believe this is part of the due diligence process prior to hiring someone. Top talent have references and can always provide someone either currently in the company or that has left the company. I discovered long ago that CEO’s violate their own policy on references for top performers. They will never do it for anyone else.

It is important to inform the candidate at the beginning of the hiring process that references will be required. Too often companies wait until the end of the process before asking for references. Letting the candidate know that this is not a request, but a requirement up front is critical to getting proper references.

The common belief is that candidates will only give references that they know will say positive things. That isn’t always true. Often it’s not what the reference says, but how they say it that counts.

In our search practice it is our policy that if a candidate can only provide references that will only provide name, rank and serial number that is code for walk away. Top talent have references.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

Should We Use Assessments In Our Hiring Process?

Q. Our company is considering using personality or behavioral testing prior to hiring people. What has been your experience using these?

I’m a strong believer is using some sort of assessment prior to hiring someone, especially for key employees. These assessments can add a lot of valuable insight about the candidate. Not all assessments measure the same thing, so it is important to know what it is you want to assess. There are general assessments, ones specific to functional area such as sales, ones that measure intelligence, many assess a person’s communications style, and still others target specific aspects of the candidate’s personality and behaviors. So selecting the right assessment for what you want to measure is critical.

It is also important to have enough peer level people take the same assessment to use as a benchmark. An assessment that shows how the candidate stacks up against the others is very useful information. Over time the assessment will reveal the traits of those hires that are successful and those that didn’t work out. Identifying the traits of both is important when assessing the candidate.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

How Do I Overcome Being Nervous While Interviewing?

Q. I have been looking for some time. When I get in an interview I seem to get nervous because I know I need the job. I think the nervousness is impacting how I interview.

I use two approaches with the people I coach to overcome this very common issue. The first one is lots of preparation and practice. We spend a lot of time preparing and then conducting mock interviews. I also insist that the candidate write out answers to frequently asked questions. Writing out the answers is critical. When you write the answers it forces you to think differently. It also helps you crystallize your thoughts on the question.  Writing out the answers and the mock interviews gets the candidate very comfortable and confident. Confidence is part two. I teach candidates that they must interview as if they had the best job in the world and didn’t need the one they are interviewing for. This changes the candidate’s mindset in the interview. Now they act completely differently. Their body language improves, they no longer appear desperate, the questions they ask are more probing and sometimes a little challenging, the answers are on target and complete, they demonstrate to the interviewer they are well prepared just as they will be once on the job. Managers want to hire confident people. Having this level of confidence is what gets them over the nervousness.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

Do you have the right tools for your search?

Like most recruiters, I attend too many networking events. Once a person hears that I’m a recruiter, they generally want to engage me in some conversation that usually ends up with giving me a business card or resume. WRONG TOOLS.

Even when I meet candidates, not for an interview, but just to help them in their search they give me a business card and a resume. WRONG TOOLS.

Most candidates don’t have the right tools for the right purpose or they have one set of tools for every aspect of their job search. WRONG AGAIN.

When one is trying to fix anything, they need the right tools to do the job correctly. Would you try to hang a picture on your wall using a 16 pound sledge hammer?

One tool does not fix all problems – same with a job search.

At a minimum, there are two types of tools you need to use during a job search. One set is for networking, and the other set is for use when applying for a position, interview, responding to ads, or anything directly related to a specific position.

Networking tools are designed to accomplish a couple of specific goals:

1) Assist the person or contact in remembering you and something about you. The contact needs a tool to identify you from all of the other contacts in their stack of business cards. This is so they can refer you. In two weeks, most contacts don’t know which Pat you are in the stack, if Pat is male or female, or what industry Pat has experience in. Not a good way to get a referral.

2) Assist with referrals and introductions. How many times have you had a networking meeting with anyone and walked away with a specific referral to a hiring manager, HR person, lead directly into a company that fits your background, or someone other than a service provider or recruiter. It happens, but this is less often.

These two things happen because most candidates don’t have the correct networking tools. They too often just hand the person their resume and a general business card. THESE ARE NOT NETWORKING TOOLS. Stop using them. They are the wrong tools.

Get the right tools.

1) Use networking business cards. These cards use the back of the card. On the back is a list of industry experiences, titles, target companies or anything that will help the person remember you from all the rest in their stack of cards.

2) Use a bio not a resume. Don’t just use a generic bio. Use a targeted and focused bio on what introductions and referrals you are seeking. The bottom third of the bio should list the specific company names and people you want to meet. This way when the contact is looking at your bio they can easily identify if they know the company or person. Then right there on the spot they will often indicate they can facilitate an introduction.

There are other tools you need, but these are the most important.

Good networking tools help people help you by remembering who you are and what connections you are seeking

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

 

The Best Tip To Improve Your Interviewing. Guaranteed

Q. One way to significantly shorten your job search would be to improve your listening skills.

Interviewing is as much about your ability to answer questions as it is your experiences. The unfortunate part is that too often the candidate doesn’t actually answer the question asked. It is like listening to a politician on TV. The reporter asks a very specific question, requiring a relatively simple answer, yet the politician not only doesn’t answer the question, instead they start talking about something completely off the subject. In the politician’s case it is generally intentional; however, most candidates don’t even realize they are doing it so they leave the interview thinking all went well.

Learning to listen carefully to the actual question being asked and then answering the question will dramatically improve the interviewing process for many candidates. Recently in interviews I have been conducting, I often find myself saying to the candidate, “You didn’t answer my question.”   Too often I hear back, “What was the question?” Unfortunately, most candidates will not hear this as most interviewers won’t say anything. They will thank the candidate for coming in and then send a rejection letter.

Listening carefully is a skill that needs to be honed. If asked, “How many or how much” the person is generally looking for some number. If asked, “When did . . .?”  they are looking for a date. “Who” implies a name or at least some way to specifically identify a person. “Give me an example.” indicates the interviewer is looking for a specific example and not some general statement.

Practice active listening so you can demonstrate to the interviewer that you are not only a good listener, but you can do the job, and they will only have to explain something to you once. As they know you will listen.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resources link.

I welcome your thoughts and comments.

Brad Remillard

Too Often Candidates Aren’t Focused on the Same Issues as the Company

I recently asked approximately 30 people in-transition what candidates mean when they say, “I’m qualified for the position.” The answers were, experience, skills, can do the job, etc. All hard skills listed on the resume. Then I asked what they think a hiring authority means when they say, “I think this is a good candidate.”  The answers were, fit, liked the person, work well with others, etc. All soft skills, which are not visible on a resume. So in reality, candidates and hiring managers are measuring different things in the interview. This is why someone might be a great candidate, but not the right candidate.

I don’t believe candidates spend enough time researching and understanding the soft skills required to get the job. They walk into an interview prepared to talk about all of their skills and experiences, yet the interviewer is not only listening to those but also evaluating the soft skills. Chances are they already know you have some level of hard skills or you wouldn’t be there to begin with.

This is an area candidates should focus on more as they prepare during their job search. Understanding how they present themselves from the moment they walk in the door, how they sit in the chair, use their hand motions, the speed at which they talk, how they listen to the questions and answer them, including how they mirror the interviewer should not be taken for granted. These are all relatively easy things to do and learn. There are many helpful books, videos, and webinars available for candidates to help them prepare. Just fine tuning a few things in your presentation can give you the edge you may need to beat out the competition.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Can Your Interview Be Video Recorded?

Q:  I recently interviewed for a sales job where an executive recruiter videoed me role playing my responses to some sales situations. This was then sent to the potential employer. Is this legal?

I asked Laura Fleming, a labor attorney and partner with the Newport Beach law firm Stradling Yocca Carlson & Rauth for her advice.

It can be unlawful to video record someone without their permission, especially if they are in an environment where they have a reasonable expectation of privacy.  However, I am guessing that you knew the recruiter was taping you, and that the recruiter had your permission to do so.

The recruiter should have given you notice and obtained your permission before sending any videos to the potential employer.   It is possible that this notice was included in some of the materials which the recruiter gave to you (maybe you did not read them carefully, which is quite common).  At any rate, if you do not want the recruiter to show the videos to anyone, you should tell him immediately.  I do not see any benefit to you  pursuing legal action against the recruiter, since it sounds like the recruiter was not using your image for a commercial purpose (i.e., promoting goods or services).  It sounds like the recruiter was just trying to help you land a job!

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

How effective is your job search?  If you are not sure, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Prepare Sound Bites For Your Next Interview

A job search is much like a cable news show,  you have to get your point across in sound bites. You often don’t have time to give a detailed answer. Candidates need to get comfortable with doing this.

Think about all the times during your job search when you are required to give the famous, “30 second talk.” Many times during the interview process you have a short period of time to answer the question or give your introduction, you use bullet points on your resume and even your business card,  and all of these require you to express yourself in just a few words.

This is one reason why a job search is so difficult. Not only is it very difficult to speak in sound bites, most candidates are not prepared on how to do it. This technique takes practice and fore thought. This is not a case where you can just wing it. How many times have you left a meeting, only to realize you didn’t give a great answer to a question, didn’t get your point across as well as you would have liked to or thought, “OOPS I forgot to say ___.” This happens mainly because the candidate hasn’t taken the time to really get prepared.

A job search is not the time for on-the-job-training.

It is our experience that candidates wait too long to understand this point. You can’t wait and hope you will do just fine. First off,  “just fine” in this economy doesn’t cut it. Secondly, in this economy, there may not be a second chance for months.

As part of our job search coaching programs, we spend a lot of time preparing candidates for these short sound bites.  Although frustrating for candidates, we have seen these sound bites pay off so many times, we have to continually reassure the candidates of the need to prepare for them.

Candidates need to spend more time preparing and less time running to networking meetings, coffees, and one-on-ones until they are completely prepared. We find that candidates waste  excellent opportunities because they were not prepared on how to communicate in sound bites. I get calls weekly asking how best to do a do-over because the candidate believes they missed an opportunity.

There are rarely do-overs in a job search.

To learn how to speak in sound bites consider:

  1. Write out what you want to say. Then wordsmith it until it is less than one minute.
  2. Get help. This is a difficult task that takes experience. Don’t be afraid to invest in some professional help.
  3. Take the known items and the comments or questions, such as your introduction, elevator talk, the question,”Tell me about  yourself,” or “So, what do you do?”  Most of you know these, after all you have been asked them many times during  your search, and convert them into short sentences that get the point out in less than one minute.
  4. Practice them. Go to people in your network and test them. This is like any marketing campaign.
  5. Once you have the answers for these then add one more set of comments and answers. Having two different sound bites is always a good thing.

Take some time to step back and get prepared. I know every candidate wants to jump into a job search as soon as possible. The problem is this jump is often in the wrong direction.

Like most things in life, if  you do the ground work, get prepared, and do some planning things go a lot better.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Adapting Your Job Search to the Culture & Style of the Company

Our job search coaching and facilitation programs for candidates take us down many different paths. Every program has to be unique to the needs of the candidate. No two job searches are alike and there is never a one-size-fits-all approach to a job search. Customizing our coaching programs is the hallmark of our success.

One example of this happened towards the end of the process with one of our sales and marketing executives.

The candidate had been interviewing with a small, very entrepreneurial company for a VP of Sales and Marketing position. We had been working together, all along the way, to ensure he was properly preparing for every interview. It was now down to the final two candidates and the company asked each candidate to put together a short presentation on how they would market and sell the products to new customers. Nothing elaborate, just a half hour presentation.

Some background information is important. The CEO and founder of the company was a cigar chewer, speak your mind, no B.S. type of person. Some might say very rough around the edges. He wore as a badge of honor that he never graduated from high school and still had built a very successful business from scratch. The company was a plastic injection molding company that made custom plastic parts for a variety of industries. The CEO may not have graduated from high school and was rough around the edges, but he had a lot of common sense.

The other candidate was from Xerox and put together a very nice PowerPoint presentation that identified markets, market shares, potential customers in a 30 mile radius with charts/graphs and a lot of detail. I was later told it was a very polished presentation.

In discussions with our candidate, we talked about the company’s culture, the personality of the CEO, and the other people on the management team. Many on the team were well educated and from well know companies. However, as we discussed these issues, it became clear they all really liked working with the CEO for the simple reason that he was blunt, called it like it was, wasn’t one for a lot of staff meetings, liked blunt and direct people, and most said he was a very, “get to the point type person.” The candidate was  told by the team if he wanted to be successful, he needed to be able to work in that culture.

After all of this, we decided to take a completely different approach. The candidate scrapped the PowerPoint and instead simply started researching the market for potential customers and why the company would be a potential target. The day of the presentation my candidate walked in with a stack of magazines, business journals and trade publications. Every publication was dog eared, had stickers on pages and highlights on different pages. The candidate sat in front of the CEO and for his presentation all he did was start opening each periodical to a page and said, “see the company here, this should be our customer, here is why, here is how I would approach them, and here is how we can benefit them.” He did this for almost 20 minutes. That was his marketing and sales plan.

Which one do you think adapted to the company’s culture and the CEO’s style?

Needless to say, if the candidate we were working with didn’t get the job, I wouldn’t have written this article. Although the person from Xerox did a great job, he didn’t adapt to the style of the company. My candidate took all of this into consideration before going in. He also demonstrated to the CEO that he understood how to adjust to the unique styles and cultures of the customer. One type of sales pitch doesn’t work for every customer.

Have you ever had a situation where you could have adapted?

Never forget the importance of the company’s culture and management style you are interviewing with. The better you can adapt to their style and culture, the better you will fit in during the hiring process and after going to work for the company.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard

Candidates Don’t Focus On The Same Things As Hiring Managers

Q. Too often candidates aren’t focused on the same issues as the company.

I recently asked approximately 30 people in transition what candidates mean when they say, “I’m qualified for the position.” The answers were, experiences, skills, can do the job, etc. All hard skills listed on the resume. Then I asked what they think a hiring authority means when they say, “I think this is a good candidate.”  The answers were, fit, liked the person, work well with others, etc. All soft skills, which are not visible on a resume. So in reality, candidates and hiring managers are measuring different things in the interview. This is why someone might be a great candidate, but not the right candidate.

I don’t believe candidates spend enough time researching and understanding the soft skills required to get the job. They walk into an interview prepared to talk about all of their skills and experiences, yet the interviewer is not only listening to those but also evaluating the soft skills. Chances are they already know you have some level of hard skills or you wouldn’t be there to begin with.

This is an area I believe candidates should focus on more as they prepare during their job search. Understanding how they present themselves from the moment they walk in the door, how they sit in the chair, use their hand motions, the speed at which they talk, how they listen to the questions and answer them, including how they mirror the interviewer should not be taken for granted. These are all relatively easy things to do and learn. There are many helpful books, videos, and webinars available for candidates to learn. Just fine tuning a few things in your presentation can give you the edge you may need to beat out the competition.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self-Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

I welcome your thoughts and comments.

Brad Remillard