Resume Tweaking May Be Better Than An Overhaul

I was meeting with a candidate today, we will call him Andy, who recently landed. He had been on the market for about 5 months. He did all the right things, went to the networking meetings, drank more coffee than he should have, reworked his resume over and over, all for nothing. He would get interviews but never make the cut. He had sent out lots of resumes with moderate success.

About 2 month ago I met with Andy and a group of financial professionals, mainly CFOs,  to do a resume review exercise. You might try this exercise.  Everyone brings their current resume and passes them face down to the person next to them. Then at the same time everyone turns the resume over and for 10 seconds reviews them. After 10 seconds all resumes go  face down again. The next step gets to the real purpose for the exercise. The person that read the resume for 10 seconds gives feedback on exactly what they learned about the person’s background, companies, position, location and any other information they took away in that short period of time. Why you ask? That is about how long most people first look at a resume, so the purpose is to find out if the person reading the resume for 10 seconds captures from the resume what the owner of the resume wanted them to. If not, then they need to change the resume.

After the meeting I started working with Andy as part of our Job Search Coaching program. The first thing I noticed was Andy’s resume had him as a CFO. The reality was that compared to other CFOs in the group Andy could not compete. He was really a controller. Andy was trying to play at a level that he wasn’t competitive.  He lost out every time, either when the resume was submitted, or during the interview.

We made a small tweak to his resume by taking off  all references to CFO and changed them to controller. Everything else remained the same. Within two weeks Andy started getting interviews and within 6 weeks he was working. He credits all of the activity and the job to this one tweak of his resume.

Sometimes one small change can make all the difference. Make sure you are playing in the right league. Andy wasn’t, and his resume clearly communicated that. Like most candidates I coach, candidates think only about themselves and not the competition. Andy had clearly done this. He would have been working months earlier had he thought about this.

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Resume Do’s and Don’ts

Every person that has put together a resume knows the basics, no spelling errors, limit to two pages, chronological format, use keywords and so on, but there are other basic issues that candidates do and don’t do that  have a big impact on getting their resume noticed. By getting noticed I mean read and ultimately you get a phone call or email.

Lets all agree there is only one reason for a resume, and that is to get an interview. That is it — PERIOD. A resume isn’t to get you a job, it isn’t a networking tool, it isn’t a bio and most important of all a resume  isn’t ABOUT YOU.

A resume is about the person reading the resume. If the only purpose is to get you an interview, then the resume better stand out so they take the time to read the resume. Standing out doesn’t mean gimmicks, highlighting or other tricks that only make you look desperate. Standing out means they see what they are looking for and want to read on and ultimately engage  you.

I believe candidates need to realize how people review resumes or take a step back, be very objective, and think about how they reviewed resumes when they had a stack of 100+ resumes sitting on their desk.

I know for me it starts with the 10 second review.  I’m looking for a few box checking items or points and if they are missing, or aren’t a fit, I move on. For example:

• If my client isn’t going to relocate, and you are from out of the area, you are gone.
• If I’m searching for a VP of X and you are a VP of Y you are gone.
• If for whatever reason you have to have experience in a specific industry and you don’t, or haven’t at least worked in an industry that is a close fit, you are gone.
• If my client is a small entrepreneurial company and you have only worked in very large companies you go into the “B” pile.
• If you have had 8 jobs in the last 8 years chances are you are either gone or in the “B” pile.
• If the scope of your positions don’t align with my client’s you are gone. For example,  if I’m searching for an International X and all your resume discusses is domestic, I think you know what is going to happen.

A recruiter, HR person or hiring manager can determine these in 10 seconds or less. Once all of these fundamentals are box checked then I’m going to take the time to read the resume in more detail. It is here that the rubber meets the road. This is where the resume needs to be about my client, NOT YOU. It is here that I’m making the decision of whether to pick up the phone and call you or not.

So it is critical under the “do” column of “Resume Do’s and Don’ts,” that you meet these basic screening issues or at least in one fashion or another address them.  For example, if you are open to relocation and willing to pay your own relocation expenses that should be in the cover letter. This could help level the playing field with local candidates,  if other points on your resume are compelling. You may go to the “A” or  “B” pile instead of being eliminated.

Under the “don’t” column of  “Resume Do’s  and Don’ts,” you need to make sure that when the person gets to the reading stage of your resume that you don’t discuss  irrelevant issues or accomplishments. This is the time to stand out, differentiate yourself and hit a home run.

The biggest “don’t” is don’t try to get by with a one-size-fits-all resume. These resumes are so generic it is impossible to know exactly what the candidate actually did. The bullet points don’t include results and are so vague the reader could change the name at the top and the resume would be like all the rest.

Don’t regurgitate the duties, tasks and responsibilities of the job in bullet point format.  Most companies will not consider you a great hire if all you do are the very basic duties of the job. Your bullet points should demonstrate the exceptional work you have performed. The resume bullet points should sing out loud and clear, “Here are the benefits to you if you hire me.”

Change  your perspective on the resume. Stop thinking of it as a resume about you. Start thinking of it as a marketing document or advertisement. These are generally about the targeted audience and designed to get their attention.

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Resume Do’s and Don’ts – Radio Show

Knowing how your resume is screened will help you understand why you do or don’t hear back from recruiters, HR or hiring managers. These are not the basic do’s and don’ts such as spelling, grammar, or formatting.  You already know those things. We are discussing the practical application of the most common mistakes candidates make that result in their resume getting screened out. Most of these mistakes are so easy to fix, so common sense and so obvious one wouldn’t think it would take a whole show to discuss. We give you insight into what our clients tell us, their actual screening methodology and what you can do to get past the 10 seconds resume screening 90% of the time.

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How NOT to Differentiate Yourself From Everyone Else

As candidates become more and more desperate in their job search they often turn to desperate measures that more often than not hurt the candidate. One example of this is with the resume.

Lately we have been noticing an increase in resumes that contain some sort of gimmick or strange presentation to get noticed. This is not necessary. If your resume is focused, well presented, and easy to read, it will get noticed – at least by us.

If your resume has a lot of highlighting, gimmicks, smells like perfume, or is on bright colored paper, all that is saying to the reader is, “I’m desperate.” Companies today don’t want to hire desperate people. They still want to hire the best and the brightest.

The best ways to get  your resume noticed and read is:

• Have a good cover letter. Download a free sample from our Web site. CLICK HERE.
• Have an easy to read resume. Use bullet points instead of long paragraphs, make sure it is not over crowded, has white space, 12 point fonts, two pages,  and does not have a lot of abbreviations, functional or industry jargon.
• Make sure vital information used for screening stands out such as,company description and industry, title, dates, organization, number of people managed, scope of responsibility, etc.
• Pleasing to the eye.
• Well organized and laid out.
• Highly recommend chronicle not functional.
• It should be as targeted to the position as possible and that bullet points address what the hiring manager is looking for. NOT a generic one size fits all.

There are probably more and feel free to comment and add  your ideas. Just don’t try and stand out by using desperate gimmicks and tricks.

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I welcome your thoughts and comments.

Brad Remillard

I’m Perfect For The Position, So Why Did I Get Screened Out?

Great question. Probably an obvious answer.

The easy answer is, you probably aren’t perfect for the job, at least from the recruiter’s or hiring manager’s perspective. Now that doesn’t mean you aren’t perfect. It may mean you didn’t communicate effectively as to demonstrate just how perfect you are. So you get screened out.

It has been my experience in close to 30 years as a recruiter that candidates too often ignore the competition that also claim to be perfect for the job. As a recruiter in today’s economy, we can get 500+ responses to an executive level position, all claiming to be, “perfect.” With this volume of resumes, emails, phone calls and referrals, you have to demonstrate you are more perfect than all of the rest.

The real question is, “Have you demonstrated you are more perfect than all the others?” I realize candidates generally have limited information about the position, so demonstrating this can be difficult. It isn’t possible to give every screening detail. Anyone who has hired people knows this. Most hiring managers experience the same thing. When you are looking to hire some one you too get resume overload. So how do you prioritize all these resumes, calls, emails, and referrals? Most have set up some sort of checklist to reduce the number to a manageable figure. Some things on the checklist include, industry, company size, compatibility with products, systems, organization, title, turnover, etc. This is important information that is missing from many resumes. The result is you may get screen out or put in the infamous “B” pile.

The next step might be to further read the resumes that passed the checklist to reduce the number even further. It is at this stage that you must really demonstrate that you are perfect for the position. From a recruiter’s perspective this is the point where I want to see how your accomplishments align with what the client is looking for in the person they hire to deliver the results. This is the, “So why did I get screened out?” point.

Here are some suggestions that might help you to not get screened out if you really are perfect:

1. Customize your resume as much as possible to directly align with the job. Don’t send the one-size fits all resume.
2. Your bullet points must include quantifiable results, time frame to accomplish, and be believable.
3. If you don’t know the exact expectations, some research on the company might give you some tips. If your research highlights issues, try to extrapolate how your functional area will participate in these issues and then how your accomplishments align.
4. Don’t limit your research to the company’s Web site. Look for press releases, announcements, industry trends, local newspapers, business journals, industry periodicals, and Google the company and its competitors. It will take some work, however, the pay off is not getting screened out.
5. Use a two column cover letter that compares your experience and accomplishments with what their needs are. (You can download a free sample cover letter on our Web site. (CLICK HERE to get yours)
6. Keep your resume to two pages. Don’t have so much detail that the important points get lost.
7. Make sure you have the basic screening information on your resume. Step back and be objective as to exactly how you screen resumes when you were a hiring manager with a stack of 300 resumes on your desk.

There are a lot of reasons you can get screened out, even if you are perfect. I’m convinced doing these few things will at least increase the odds in your favor. I’m sure they will increase the odds if you really are perfect for the position.

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Traditional Resumes Are Worthless – Video

This short video highlights why most traditional resumes are never noticed. Is your resume about you? About your skills, experiences, and companies you have worked for? If they are then this is probably why your resume is going in the “B” pile.

To get your resume in the “A” pile it can’t be traditional. Standard resumes that worked as little as two years ago will not even get noticed today.

This video will even give you an example of how to change your resume so it isn’t “traditional” and isn’t about you.

Click this link to watch, “Traditional Resumes Are Worthless.” Your resume doesn’t have to be traditional.

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Do You Have A Resume Or A Marketing Document?

Does your resume list all of your experiences, all your skills, and even some accomplishments?

Does it outline all of the things you have done in the past that you think are important and can fit on two pages?

Does it clearly indicate all your past duties, tasks and responsibilities for your positions?

All good stuff, but for the most part, missing a lot of the important stuff.

Most resumes are based on, what in selling is referred to as, “features” or “facts.” Every junior sales rep and marketing person knows that people don’t buy on features, they buy on benefits.

Most resumes are simply a list of features the candidate thinks (key word – thinks) are important. In marketing terms it is a, “fact sheet” not a marketing document. If you want to get noticed you have to have a marketing document not a resume. One that markets benefits.

Marketing 101 teaches marketing is all about getting to the customer’s motivation. It is all about what’s in it for them. Few resumes are a true marketing document. Most are some combination of features and benefits, with heavy weighting on features. Few hiring managers will get excited reading a list of features. These are nice to know, but unfortunately, don’t create any emotional reaction. Benefits, on the other hand, do create an emotional reaction. It is this reaction that creates the desire to buy.

For example, you could have the following feature on your resume, “Substantially reduced turnover in first year.” A good fact but no emotional reaction. Instead you could market the benefit to the hiring manager, “Reduced turnover from over 55% to less than 10% in my first year. This resulted in an estimated savings of $150,000 in just hiring costs. It also dramatically increased the quality of work, completely eliminated errors and reduced overtime by 90% resulting in a cost savings from the previous year of $200,000.”

If I am an owner, CEO, or hiring manager struggling with the high cost of turnover, this is motivating and a benefit.

Selling benefits converts your resume into a marketing document. After all, that is what a resume should be.

Join our Linkedin Job Search Networking Group for a lot more on resumes, interviewing, networking and even how to answer the “Tell Me About Yourself?” question.

For much more on converting your resume into a marketing document, our job search workbook has extensive examples, 5 different sample resumes, multiple sections discussing resume do’s and dont’s, plus a template to make a marketing resume, and examples of great resumes. This is yours to review for just the cost of shipping $5. Take a look inside. CLICK HERE. 4.5 stars of 5 from reader reviews.

We encourage your comments and feedback.

Brad Remillard

IMPACT Hiring Solutions Weekly Job Search Blog Round-up: August 22, 2009

In case you missed some of the individual blog postings this week, here’s a round-up of some of the more popular posts Brad and I wrote for the Job Search Blog:

It’s Okay to Swear in the Interview: Learn the secrets of a structured response to every interview question. Follow this format in responding to interview questions and hiring managers will move away from box checking to engaging with you in a conversation and dialogue about the job.

Your LinkedIn Profile as a Multi-media Expansion of Your Resume: LinkedIn provides a wealth of tools for job seekers for personal branding, networking, self-promotion. Are you using all these tools to become visible to recruiters, human resources, and hiring managers?

Keyword Searches in Resumes: You might think you’re perfect for a job – but hiring managers would disagree after reviewing your resume. By not focusing on the proper key words – are missing out on job opportunities?

Honesty + Guts Works in the Interview: Can you look a hiring manager in the eye and challenge them in the interview if you disagree with their expectations or perspective. Are you praying things might be different when you join the company. The interview is the time for honest and direct dialogue without being confrontational.

Brad and I wish you much success in your job search in the coming week.

Barry

Key Word Searches For Resumes

“I’m perfect for the position. So why didn’t you call me?” Have you ever thought or said something similar to this?

The answer to that question in my experience is that candidates rarely demonstrate in the resume they are the perfect fit. Most important word is, “demonstrate.”

So I decided to test this theory.

I circulated a search that I was working on for a VP Contract Manufacturing and Supply Chain. The total ad was about 6 sentences. In the ad, contract manufacturing appeared 7 times and supply chain appeared 6 times.

Just curious, what KEY WORDS do you think I’m looking for on your resume?

Only 2 of 188 resumes received made it a point to ensure these words would stand out on the resume. The 2 had accomplishments using these words, they had them in the heading, the words appeared in multiple positions and they also were in the cover letters/emails. The words were not highlighted in yellow or bold. They just appeared frequently on the resume.

Most of the other 186 simply sent me a generic, one size fits all resume. Some mentioned in the cover letter/email that they had this experience, but many didn’t even do that. Yet their email stated, “I think you will find my background a good fit for this position.” REALLY?

So who do you think got the call from the recruiter?

Another way to look at it is 186 candidates are wondering, ‘Why didn’t I get called for the position, I’m a perfect fit. Those recruiters never call me.”

There are three mistakes these 186 candidates made.

1. Humans look for key words just like search engines. People reviewing resumes are looking for certain words to stand out on the resume. It is the only way to screen the volume of resumes. In this case, it couldn’t have been clearer what key words I would be searching for.
2. One size fits all resumes don’t work in this market. Companies are looking for specific and very targeted candidates. It is the candidate’s responsibility, NOT THE READER OF THE RESUME, to ensure the right information is communicated.
3. Cover letters/emails are not a substitute for the resume. Just because you state it on the cover letter/email doesn’t mean you can leave it off the resume. In fact, just the opposite is true. If you claim in your cover letter/email to have the right experiences, then the reader is going to expect to see it on the resume. Hopefully, under multiple positions.

Your resume is your marketing document. Like all marketing documents, it must get to the motivations of the reader. If it doesn’t motivate the reader then they will move on. The 186 did not get to the motivations of the reader.

You can download a free audio on, “Why Traditional Resumes are Worthless” from our website. CLICK HERE. It will point out some of the frustration recruiters and hiring managers encounter when reviewing resumes, but that isn’t the reason to listen to this. The real reason is that it will also help make sure YOUR resume stands out. THAT IS THE REAL BENEFIT.