Is This Age Discrimination Or Not, You Tell Me?

I was recently co-interviewing candidates with my client for one of his open positions. Together we interviewed 3 candidates all in the same day.

Obviously, two of the candidates didn’t get the job. One of the candidates that didn’t get the position was the catalyst for writing this article.

We began in the morning with the first person. The first impression of this candidate was weak. Although professionally dressed in a suit, it didn’t fit him well, it was clear it had been worn a few times without being pressed, he was overweight, hair was combed, but groomed would not be used to describe him. His overall presence was OK, it  just didn’t overwhelm us when we first met him.

As the interview progressed, he didn’t come across with great energy or enthusiasm. His body language was low in the chair and even when he was asking questions he never seemed to change how he sat in the chair.  His voice was monotone. Eye contact during the interview was good and he did his best to engage us.  Not that he did poorly, but the spark of a person who really enjoys what he does day to day wasn’t there. He came across as bored and would work because he needed a job until he retired.

He asked a few insightful questions during the interview, but nothing all that impressive. He closed the interview politely.

Again, no real knock out blow, and with the weak appearance and the interview we just weren’t all that impressed.

The next candidate was different. Candidate #2 was well dressed and groomed. Polished comes to mind. He came across in the first impression as confident, with drive and energy, and as someone very comfortable meeting people. He was all business but didn’t over do it.

As the interview progressed he wasn’t overly friendly, he stayed focused on the business at hand without a lot of small talk or joking. We could see from his answers that he listened well to our questions.  His body language was clearly designed to engage us. We assumed that he had been trained this way. He leaned forward when stressing a point, he mirrored a lot of our movements, which is a technique used to make us feel comfortable, and he used voice inflection very well to stress points and add emphasis.

He asked a number of very good questions during the interview that demonstrated he really understood the position and many of the issues that he would encounter if he was to come on board.  He left the interview on a positive note.

We were impressed with him, his professionalism, his approach, and his ability to engage us.

Candidate #3 was completely different, as this time the candidate was a she not a he. She was very professional. She was dressed in a very professional business suit and groomed perfectly. It was apparent that she had dealt with senior level executives and knew how to present herself. She was outgoing, friendly, and engaging from the moment we met her. She was just one of those people that has that extra spark. She knew how to conduct small talk, demonstrated the appropriate level of humor for the circumstances, and was just comfortable in a business environment. This was all from the first impression.

As the interview progressed, so did she as a candidate. Her body language was much like the second candidate. She sat up straight when needed, her eye contact was continual and even when she wasn’t speaking directly to me I felt like she was, she was well prepared to not only answer our questions but asked some excellent questions as well. Unlike candidate #2, even though we did spend the vast majority of time discussing the position, it just didn’t seem that way. She was very business focused just as the second candidate was, but somehow it didn’t come across that way.

She left the interview on a positive note, but made a little extra effort to make sure that we were satisfied with her and her answers.

We decided to proceed with the last two candidates. I had to call the first one and let him know the bad news. This is positively the worst part of being a recruiter. The comment that he made to me is what sparked this article. He said, “I’m not surprised,  I could tell you were looking for someone younger than me.” How he surmised this is beyond me. He was clearly implying age discrimination.

We never once discussed age or anything even close to it. He just assumed that because he didn’t get the job it was due to his age. I think many candidates do this. I agree age discrimination exists. I just don’t think it is as widespread as most candidates do. I have written other articles on this topic. Too often, just like candidate #1, when candidates don’t get the job the first thought that surfaces is age discrimination when in fact, it is all of the other things they are doing wrong that are really the cause.

The big problem with thinking that age discrimination was the reason is that the candidate will never step back and consider that maybe it is something else. Why would they consider anything else when they have already decided that age discrimination is the reason they didn’t get the job and there is nothing they can do about that?  Then they don’t do anything to improve themselves.

As the late Paul Harvey would say, “Now the rest of the story.” It goes without saying that we never discussed age during the hiring process. However, as the hiring process continued, so did the need to perform our due diligence.  This meant that I needed to verify each of the candidate’s degrees. In order to do that, I needed the year they graduated from college. This isn’t always an indicator of age, but in many cases it is a benchmark.

Candidate #1 indicated on his resume that he received his degree in 1979. He is probably near 50. Just a guess.

Candidate #2, one of the candidates we continued to be very interested in, graduated in 1975.  Probably the oldest of the three.

Candidate #3, the person ultimately hired by the company, received her degree in 1978.  Most likely, but no guarantee, she was close to the same age as candidate #1.

When I called candidate #2 to tell him the news that he wasn’t going to get the position, he never even mentioned age as a reason for not receiving the offer.  He knew better. In his case, it really just came down to fit within the organization.

So is this age discrimination or not?  I would really like your opinion.

I do believe, as I said before, that age discrimination exists. However, here is the important take away from this article, don’t take the easy way out and go first to age discrimination as the reason. Use age discrimination only as the final reason. Explore other options first. Then, only after all of the other options have been addressed, consider age discrimination.

To help you evaluate other reasons your search may be stalled, download our free 8-Point Job Search Plan Assessment Scorecard. This is a good start for highlighting other areas in your job search that might be causing problems. CLICK HERE to download yours.

Also consider joining our LinkedIn Job Search Networking Group. This is one of the best resources to provide you with the job search tools you need. There are over 4,800 members in this group to assist you. It will really help you with your job search. CLICK HERE to join. LinkedIn is free for everyone.

I welcome your thoughts and comments on this topic.

Brad Remillard

Why Your Skills & Experience Don’t Matter To Recruiters

The title is true. It just isn’t true all of the time.

I can’t count the number of times I have heard from candidates, “I have done all of the things for your position.” or how many times I get a cover letter that goes into a lengthy explanation about “how perfect” they believe they are  for my search.

One question, “If you are so perfect for the position, then why didn’t you get it?”

Skills  and experience will only get you so far in the hiring process. At some point, usually much earlier than most candidates realize, these begin to diminish in importance.

What begins to increase in importance is your qualifications. This encompasses a lot more than skills and experience. Otherwise, why go through the interviewing process? If skills and experience were all that mattered, you would be hired just from your resume.

For example, let’s say that I received your resume and started reviewing it. At this point, skills and experience are 100% of my screening process.  Once, I have read your resume and like what I read,  I will then pick up the phone and conduct a phone screen. I don’t like to call it an interview, because quite frankly I’m in a screening mode more than an interviewing mode.

At this point, your skills and experience may now only be about 75% relevant. During this phone interview, it is true that I’m interviewing you on your skills and experience, but that isn’t all. There is so much more to a phone screen that it took a whole chapter in our candidate job search workbook to cover it all. This chapter is so important that we offer it for free for everyone to download. CLICK HERE if you want to download it.

If that goes well, the next step is going to be a face-to-face interview. Now your skills and experience are at best 50% relevant. Since I have read your resume and conducted a phone screen, I have a really good feel for whether you meet the minimum criteria or not. The interviewing priorities shift. There are so many issues I’m screening on to decide if I will send you out to my client that I can’t list them all.  This took too many chapters in our job search workbook to properly cover and with the depth needed, I can’t possibly go into all of them, but here are a few.  I’m interested in much more than just your skills and experience. I’m also interviewing for how professional your presentation is, how well you can communicate, whether or not you can withstand probing questions on your background, do you have the facts on your accomplishments, do you answer questions in vague generalities or can you get specific, and even how strong or weak your first impression was.  I’m paid to make value judgments regarding  how well you will fit with the company, if you are prepared for how my client will interview you (are you prepared or just winging it) and whether or not you will embarrass me once you are in front of my client. It only takes once in a recruiter’s career to have a client call back and complain that the candidate wasted their time, before the recruiter improves their screening process.  These are really the basic things I’m screening on in our in-person interview. Only about 50% pass this interview.

That means half will never meet the hiring authority. Even though they have the  experience and skills required, they may not be qualified.  Now of this 50%, some will turn out to not be a good match, and often the candidate will agree. Usually, that is less than 10% of the total people I have interviewed in-person.

I can assure you it works about the same when you are interviewing with companies. The only major difference is that as the interviewing process progresses the percentage of reliance on skills and experience decreases even more.

For some senior level positions that require more than 4 or 5 meetings, this percentage may dwindle down to as little as 10% or less.

As the interviewing process moves forward, the hiring authority has already come to the conclusion that the candidates have at least the minimum skills and experience to do the job. Otherwise, they would have been eliminated.

What I’m trying to stress in this article is that candidates rely too much on their skills and experience to the detriment of what is important at different points in time during the hiring process. It isn’t always about your experience. At some point the question is, “Are you qualified?”  It is more about your personality, behavioral issues, managerial style, communications, professionalism, professional presence, assertiveness, etc. that really matters.

These are the things most candidates take for granted during the  hiring process. I have encountered so few that grasp these at the actionable level. Many reading this article will be thinking to themselves, “I know all of this.” That is the point of the article and the frustration. You may know all of this, but what are you doing about it to ensure that you pass?

How are you preparing?

How are you improving your ability to succinctly communicate your accomplishments?

What tangible things have you done to become a salesperson? After all, in a job search you are in sales.

Have you ever video recorded yourself in a mock interview?

What unique and probing questions do you ask in an interview that demonstrate that you are an insightful person?

How do your questions differentiate you from all of the others that ask the same questions?

How do you use your voice to communicate effectively?

I could go on and on. I’m not implying that every person needs all of these. I am implying that every person needs some of these.  The question is, what do you need in your search so that as the percentage shifts from skills and experience to your personal qualifications that you continue to excel?

Test your job search effectiveness by downloading our free Job Search Plan Assessment Scorecard. CLICK HERE to download.

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Answering Those Box Checking Interviewing Questions – Audio Recording

Don’t Be A Box-checking Victim

STOP allowing yourself to be box-checked in the interview by recruiters, HR, and hiring managers. You CANNOT SUCCEED in the interview if you are being box-checked against a traditional job description listing precise years of experience, exact industry experience, product knowledge, specific channels, and detailed skills. No one could pass these interviews with flying colors. Successful interviewing requires you to move the interview from a typical interrogation into a conversation about the needs and obstacles in the job. Brad and Barry provide specific examples, tactics, and recommendations in this radio program on how to move every interview from a box-checking interrogation into a conversation about the work that needs to be done.

To listen or download this recording from our audio library CLICK HERE.

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5 Most Frequently Asked Job Search Questions I Receive

On Friday’s from 9 – 10 AM PDT we often conduct free “Candidate Open Forums.” These are conference calls open to all of our candidates, in which we discuss topics and answer questions directly from you – our candidates. Unfortunately, we are limited to 50 people on the line at one time, so often we can’t get to all of the questions submitted ahead of time via email.

We believe these are important, so from time to time in this blog we will discuss the topics and questions we, 1) don’t get to during the conference call, 2) are asked over and over again (so these are probably on your mind too), and 3) just consider important for you to know.

Remember, we are retained executive recruiters so the answers and thoughts come strictly from that perspective.

1) Chronological vs. functional resume? Easy answer – NEVER, NEVER, NEVER, use a functional resume. In my almost 30 years of recruiting I have never had any recruiter or hiring manager support the functional resume. I have also been on many panels where all of the panelists agree to NEVER use a functional resume. Functional resumes just scream out,”Try to figure out what I’m trying to hide.” See our free audio file on resumes.

2) How do we overcome negatives such as age, turnover, time between jobs, etc? We believe you address them head on. If you have a negative, avoiding it doesn’t make it go away. We have a blog entry “Preemptive Strike” which you should also consider reading. If you have a negative item, you should bring it up straight away, discuss it openly and then whatever happens, happens. Don’t assume, “They didn’t bring it up so it must not be a problem.” They didn’t bring it up because they already settled it in their mind. You need to preempt any preconceived ideas before they come into play.

3) What is the best method and frequency for following up on a resume? For us, as recruiters, we prefer via email or one of the social media forums, Linkedin or Twitter. Recruiters have reduced staff just like many other companies, while the number of calls from candidates has skyrocketed. It isn’t possible to call every person. Email allows us to reply late at night, on weekends, or even while waiting in the lobby of a client. I can’t do that with phone calls. Regarding frequency, if in fact you are dead on perfect, then after two weeks send a follow-up email.

4) With so many top level executives in the market, how do you differentiate yourself from the pack? This is the 64,000 dollar question. We believe the best answer is to have a very compelling resume which is targeted specifically to the position. A generic, one size fits all resume will not differentiate you. That is what “generic” means. In today’s market our clients and therefore recruiters, are seeking very specific backgrounds. We are not looking for the proverbial, “Jack of all trades,” we are looking for the, “King or Queen for a specific role.”

5) Is negotiating with the employer different today due to the economic situation, and if so how? There is a difference given today’s market. For example, most companies will not relocate today especially in a large market area. Also, companies tend to be closed to severance agreements. If you aren’t working, they figure there is no reason to give an agreement and they are in control. You have to pick your issues and know where to compromise. This is all part of the pre-planning process for a job search. What issues will you compromise on and which ones should you dig in your heels?

You can download a free 8 Point Job Search Plan Self-Assessment that will help you evaluate exactly what you need to do to improve your search. CLICK HERE to download.

Is your Linkedin Profile going to get you noticed. Our FREE Linkedin Profile Matrix will help you develop an outstanding profile. CLICK HERE to download yours.

Join our LINKEDIN Job Search Networking group. Over 4200 people have joined. CLICK HERE to join.

We realize not everyone will agree with these answers and that is healthy. So if you don’t agree, or wish to comment, we encourage you to do so. Just click the link below.

Brad Remillard

Never Waste A Thank You Letter Saying Thank You

After an interview, sending a “Thank You” letter is common etiquette and a nice thing to do, but saying “thank you” should not be the main reason for sending it. Most candidates send one after interviewing with a company, but as a recruiter, I rarely receive one. I personally don’t need one, but on the occasions when I have received one, I think the candidate misses a great opportunity by just saying, “Thank you for the interview.”

I believe a good “Thank You” letter should be used to reinforce your ability to do the job and/or address any potential issues that came up during the interview. It can be another marketing document. It is important not to over do it, but a tactful letter, that does some subtle marketing can have a big impact on the person reading it.

For example, a few years ago a candidate called me after an interview and said, “I think I blew the interview.” The CEO asked me, ‘What my career plan is for taking this position?’ I answered how over the next few years I would impact my department and how that would impact the company. The CEO responded, “That is fine, but we really want people that want to grow and maybe some day have my job.” The candidate asked me what would be the best way to recover from this or if there was a way to recover. The answer was the, “Thank You” letter.

A carefully worded, “Thank You” letter explained to the CEO that the candidate interpreted the question as asking for the short term impact he would have once on board. He went on to explain, in the “Thank You” letter, that certainly in the long-term his desire was definitely to advance, but he realized that was dependent upon him doing an exceptional job in the role he was being hired to fill, hence the reason for answering the question as he did.

The candidate had the opportunity to address a miscommunication during the interview, which is a common problem with interviews. Ultimately, the candidate did get the job. Would he have gotten it anyway? Hard to tell. One thing is certain, the candidate didn’t think he would have.

Some other basic issues regarding a “Thank You” letter:

• One page maximum
• Send shortly after the interview
• Not an email (with the possible exception of IT professionals)
• Addressed to a specific person, not “Dear Interviewer” or salutation left blank
• Individualized to the particular interview, personalized to the specific topic
• Do not use a generic one-size-fits-all thank you letter

Consider using this as one more chance to market yourself. Don’t over do it. This is not the time for a hard sell. It must be subtle and tactful. It won’t work all the time, but hopefully as in the example, it will work the one time you really need it.

Download a FREE sample Thank You letter along with some Do’s and Don’ts for Thank You letters. CLICK HERE to get yours.

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We encourage comments and your feedback.

Brad Remillard

2 Simple Questions I Asked 10 Job Seekers And They Failed

This is why recruiters and hiring managers get frustrated with candidates. For the most part this demonstrates why most candidates fail the interview. Candidates leave an interview thinking all went well, when in fact, the candidate is not going to be asked to come back.

It also demonstrates why candidates need to consider investing in their job search. There are many great resources available to ensure candidates conduct a really effective and professional job search. In today’s economy a job seeker can’t afford (literally) to be anything less than 100% effective.  Unfortunately, none of these 10 will get the job. If they had invested less than $100, I believe they could have properly answered these simple questions.

Instead they will spend more time looking, ultimately costing them thousands of dollars. Who knows when another opportunity will come up.

So here are the two simple questions I asked the senior executives.

1) Do you consider yourself to be a person who demonstrates high initiative on a regular basis? All 10 basically answered, “Absolutely.” Not just “yes”  but “absolutely.”

The obvious follow-up question to me is:

2) Can  you give me a specific example  where you demonstrated high initiative in your current or most recent role? This is where the interview collapsed. Not one could give me an example of high initiative. All 10 either  rambled on and on hoping I would forget the question or the example was what I would normally expect them to be doing as part of their job. Not HIGH initiative.  Not one could provide an example of something they claim to do on a regular basis.

Basically they were not prepared. They all answered positively expecting that to be the end of it.

If they claim to “absolutely” demonstrate high initiative on a regular basis, I would expect them to have at least one example. That doesn’t seem like a trick question to me.

Why these candidates were not able to answer this simple question is beyond me. I can only think, like many candidates, they thought, “I will just wing it.” Proper preparation isn’t all that important.  The key word is, “proper.” They may have prepared, but obviously not the right or effective way.

I wonder how many times a day a candidate blows the interview or a candidate’s resume gets screened out for something simple.  How many candidates are still searching only because they refused to invest  in their job search. In the same way,  many people  invest in anything they want to become proficient at, including piano lessons, golf lessons, tennis lessons, lessons to learn a software program, etc. investing in a job search is just as critical. I believe  a lot more critical.

Every extra day in a job search is costing these people thousands.

So what can you do  so it doesn’t happen to you:

1) The internet offers an endless amount of free resources for all to tap into.

2) Not all resources are right for every person. Some may be more appropriate for technical people, some for non-professionals or for professionals, and some are primarily focused at managers and above. Search until you find a resource that fits  your needs. Like most things job search resources are not one-size-fits-all.

3) Once you find a resource take full advantage of the free offerings. Read the blog articles, listen to any audio files, if the offer free webinars attend them. Use these free resources to the fullest extent you can.

4) Only after you trust them and recognize they are right for you, don’t be afraid to invest a few bucks. Nobody can possibly give away everything for free. They  have to make a living too.  Since you have already engaged them and trust them purchasing a book, CD,or  attending a paid webinar will be worth every penny. Many won’t even charge you until  you are completely satisfied or offer a money back guarantee. That takes away any risk of wasting money.

5) Seek their help with your resume or interviewing skills. Many will give you a first pass for free. Again, if you trust them investing a few bucks may make the difference between getting a job and not getting a job. I know it would have helped these ten people.

The best thing you can do for your job search is to make sure you don’t lose an opportunity because of a simple mistake. In this economy it may be a while before another opportunity comes along.

To practice what we preach, we offer an enormous amount of free resources for you to take full advantage of.  I encourage you to use these resources as often as you like and to their fullest extent. For example:

1) Our extensive audio library recordings from our weekly radio program on www. latalkradio.com CLICK HERE to review the program listing.

2) Our FREE sample cover letter. Over 2000 people have downloaded this. CLICK HERE to download yours.

3) Our FREE Linkedin profile assessment. Build a great profile on Linkedin. CLICK HERE to download yours.

4) Over 4000 people have joined our Linkedin Job Search Networking Group. CLICK HERE to join.

5) Download a free chapter from our job search  book on phone interviewing tips. CLICK HERE to download.

6) These are just a few of the free offerings on our website. There are many more for you to take advantage of without buying anything.

FULL DISCLOSURE. Yes, there are products to buy on these pages. If this is your first time you should check out the free stuff first. If those are helpful and you still need help then you can check out the products. We offer most of them on a free trial basis. You don’t have to buy anything until you are sure it will help you.

We want to be a resource for  you in your job search. Our goal is the same as yours. We want to help you spend as little time in a job search as possible.

I welcome your thoughts and comments.

Brad Remillard

Job Seekers Should Stop Being So Hypocritical

For 30 years this September, as both a contingent and retained recruiter, I have listened to the complaints by candidates (job seekers) about hiring managers and the complaints by hiring managers about candidates.

Even after 30 years, as I read blog comments, or sit in a chair and listen to these complaints, I’m still amazed (yes, amazed) at the hypocrisy spewing out from both candidates and hiring managers.

I read the comments to our blogs where candidates complain about the black hole when they send resumes, they complain about how long it takes to fill a position, they complain about recruiters, they complain about not getting their calls returned, they complain that their resume doesn’t get read in great detail, they hate the 10 second resume screen, they complain about cover letters, they complain about how these hiring managers are missing qualified people, they complain that the interview wasn’t fair or too short or too long, and that the person conducting the phone interview wasn’t qualified and didn’t know the job. This list could fill a book about the size of War and Peace, or for those not into War and Peace, book seven of Harry Potter.

Sound at all familiar if you are seeking a new position?

I then listen to hiring managers, HR, CEOs and key executives who are doing the hiring complain that, I get too many resumes, I get tired of interviewing average candidates, I will get to those resumes this weekend or next weekend, the resumes don’t match my job, candidates don’t know how to interview, candidates can’t put together two complex sentences, they complain that recruiters aren’t screening tight enough, they complain recruiters are screening too tight, they get angry at the recruiter for wasting their time interviewing unqualified candidates, they rule a qualified candidate out because they didn’t like the way they sat in the chair (I’m not kidding), they rule a candidate out because his tie was not straight (No, I’m not kidding), give me a job spec so tight and narrow that they themselves (this person’s boss and direct report) wouldn’t be qualified, tell me that from a 15-minute interview this person won’t fit, isn’t assertive enough, or my favorite, the candidate isn’t a  team player (so I ask, “What teams will they serve on?” Answer, “Well not right away, but probably in the next two years.”) They also don’t like the candidate’s handshake, or for this sales position the person needs to be a real go-getter, outgoing and aggressive (so then I ask if they like being approached by outgoing, aggressive sales people and they reply, “No, of course not.”) I could fill another book the size of War and Peace with these complaints.

Then I realized in both cases,  I’m talking with or listening to the exact same person.

Job seekers become hiring managers and hiring managers become job seekers.

The problem is that when they move from one side of the desk to the other, their perspective changes, their needs change, their priorities change, and it is a whole new ball game. Hiring, whether it’s a candidate or hiring authority is “all about me” and “what’s in it for me?”  That is just the way it is. Right or wrong, good or bad, like it or not, that is the fact of hiring.

So the next time, before you complain, from either side of the desk, please take a step back, look at yourself and treat the person on the other side of the desk with the same respect you complain about.

I know, I for one, would surely appreciate it.

You can download many free tools from our Web site. Our most popular free resource is the sample cover letter. CLICK HERE to get one.

If your LinkedIn profile is just fair to average download our free LinkedIn profile assessment to help you build a great profile that gets you noticed. CLICK HERE to download.

You should also join our LinkedIn Job Search Networking group. This group had 3,900 members. The articles and discussions can only help you with your job search. CLICK HERE to join, all are welcome, and of course it is free.

I welcome your thoughts and comments. Good or bad, agree or disagree, all voices are welcome. Just be respectful.

Brad Remillard

3 Simple Absolute Musts In A Job Interview

Interviewing is an art more than a science. Like most art, there are the Van Gogh’s and then there are those that work hard but never reach a professional level. They may still be good, just not good enough.

I think that is the way most candidates approach the interviewing process. They think they are good, when in fact, most are not good enough. This is especially evident when a candidates tells me, “I’m getting interviews but just not getting the job.”  To me, that rings out loud and clear, you need to take a look at your interviewing skills.

Here are three things I find missing with candidates in an interview.

1) Confidence I find this lacking, especially with candidates that have been in a job search for a long time. As they become more and more desperate they tend to exude less and less confidence. This comes across in a number of ways that I believe most candidates don’t even realize. For example, body language,  how you sit in the chair, eye contact, tone of voice, confidence in answering questions, staying so general in the answer for fear that getting too specific or detailed may rule you out, or giving long rambling answers so as to encompass everything in the hope that you have covered what they are looking for.

Nobody wants to hire a person that isn’t confident. This is especially true at the manager level and up. Few want someone that comes across so weak they will not voice an opinion.

With candidates I coach, I always recommend  interviewing the same way you would if you had a great job and didn’t need the one you are interviewing for. I believe this helps in bringing out the real you. Most candidates act differently on the job than in an interview, so it is very important that the interviewer sees you as you would be on the job.

2) Questions In many ways this is a symptom of confidence. Why is it when an interviewer asks, “Do you have any questions for me?” candidates often say, “No not right now.” I don’t understand that.  This clearly demonstrates weakness, lack of interest, or lack of understanding of the position, any of which gets one knocked out of the running.

This is your opportunity to shine, to demonstrate your depth of understanding, to probe, to engage, get clarification, and basically stand out. I think one of two things stops candidates from asking questions; 1) fear that they may appear to be too confrontational or challenging or 2) lack of preparation. Either one is generally not going to help the candidate win the interview.

All candidates should be well prepared with questions. There are so many areas that  you can ask good questions about that will help separate you from all of those that don’t. This is so important that in our candidate job search workbook  “This Is NOT The Position I Accepted” we have over 135 questions to ask in over seven different categories. That demonstrates the importance of asking questions in the interview.

3) Preparation This is probably the solution to the first two.  Taking the time to properly prepare is the biggest problem I have discovered over and over again that candidates fail to do or do properly. Poor preparation is just as bad as no preparation. Here are some stats I have been keeping as I have asked candidates about their preparation.

A) Less than 5% of candidates have actually written out answers to the most basic questions that they know will be asked in an interview.

B) Less than 1% have actually video recorded themselves interviewing.

C) Less than 1% have conducted mock interviews.

D) Less than 10% prepared questions they wanted to ask during an interview.

E) Less than 20% have asked others for feedback after an interview that they didn’t get.

F) Less than 10% have identified any weaknesses in their interviewing style.

G) Less than 2% know all of the three things that can be measured during a phone interview.

H) Less than 10% can give very detailed answers about the bullet points on their resume.

I) Less than 1% have even considered body language in preparing for an interview.

J) Less than 5% prepare for an interview the right way.

K) Less than 50% know they have a weak handshake or poor eye contact.

Not everyone makes all of these, but to my surprise most make many of them. This is why candidates are often not good enough at interviewing.

You can get our Candidate Job Search Workbook for FREE (just pay $5 shipping). You can review the questions, read the multiple chapters on interviewing, and even learn the ten must ask questions in an interview. CLICK HERE to learn how to get your workbook sent to you for just the cost of shipping.

Download our sample cover letter. This will help make sure your resume aligns with the position, and recruiters appreciate this style. It is free.  CLICK HERE to get yours.

Finally our LinkedIn Job Search Networking Group is free to join and all are welcome. This group has over 3,800 members and a wealth of articles, job postings and discussions to help you. CLICK HERE to join the group.

I welcome your thoughts and comments.

Brad Remillard

An Absolute Must For A Job Interview

One of only three things that can be measured during a phone interview is communication.  The interviewer is determining how well you communicate and how well you will work with the management team. Communication style is critical to cultural fit. If you are thinking verbal communication, in this instance you are half right. Most candidates think we are talking about one’s use of the English language and proper use of verbs, avoiding the word “like,” being succinct, and all the other verbal components of communication. Generally you are correct, but not this time.

This time I’m referring to listening skills. This is also a component of communication. Before you click away, recognize that study after study revealed that most people are not good listeners. In the case of candidates not being good listeners, this happens not necessarily because you are not generally a good listener, but rather because of the interviewing process itself.

Too often candidates don’t hear the complete question because mid-question they start thinking of an answer to the question that hasn’t even been asked yet. The candidate anticipates what they think the interviewer is going to ask and then starts formulating an answer in their mind. Too often to the wrong question.

I have interviewed over 10,000 people in my 30 years as a recruiter, and this is a constant battle. This is even more profound on a phone interview. I believe it’s due to the fact that the candidate can’t see the interviewer, and can’t tell by body language or eye contact when the end of the question is coming is one reason why it is such a problem on a phone interview.

Failure to listen to the complete question and then targeting the answer to actual question is one reason why so many qualified people never get the job. I hear this from hiring managers all the time.

Most candidates will be better off taking a slower approach and listening carefully prior to jumping in with an answer that isn’t relevant to the question.

Work on your listening skills. Don’t just assume you have good listening skills in an interviewing situation. This is a unique environment. You may be a great listener day to day, but when the pressure of an interview and your desire to do a great job collide during the interview, listening is usually the first thing to go.

If this was helpful to you please help others by passing it on. Everyone needs to help everyone until the economy turns. Consider emailing it to your network, posting on a blog, adding to your status on Linkedin or Facebook or Tweet it. Let’s help others. It will come back to you.

Join our Linkedin Job Search Networking Group for a lot more discussions and articles to help you with your job search. CLICK HERE to join in.

Download our FREE 8 Point Job Search Self-Assessment Scorecard. Identify the strengths and weaknesses of your job search so you jump start your search in 2010. CLICK HERE to get your free copy.

You can also download a free sample cover letter that  has proven to align your background with what the company needs. Thousands already have and it really works. CLICK HERE to get yours.

I welcome your comments and thoughts.
Brad Remillard

10 Simple Job Interviewing Questions Most Can’t Answer

I was sitting in on an interview with one of my clients recently, when out of nowhere came a question that not only made the candidate take pause, but also probably eliminated him for the job. It wasn’t a trick question or illegal question. It wasn’t a question that the candidate couldn’t answer. In fact, it was so simple the candidate should have been able to answer it easily. Instead, he sat there like a deer in the headlights thinking, because he didn’t have an answer. The mere fact that he had to think on such a simple question was a problem to begin with.

So what was this simple question, “What is the most recent book you have read that will help you be a better employee?” This could be any business related book on,  leadership, management, social networking, staffing, biographical,  functional, organizational, self-improvement, etc in the last 6 months. The person has been unemployed for 3 months so it isn’t  unreasonable to assume they read, or is it?

So what would you have replied? Please leave your answer in the comments section.

I find it amazing how many professional people don’t read on a continuing basis. If for no other reason than to stay up to date on trends, changes and advancements in their field. So many candidates stop reading non-fiction after college. We find that the very best candidates we work with are continually improving themselves by reading. Not just periodicals like the WSJ, trade magazines, or blogs, but books.

I started thinking back about other similar questions I’ve heard asked, usually by CEO’s, during an interview that most can’t answer. I’ve listed them below to help you out, so you don’t end up looking like a deer caught in the headlights.

1. What do you do to stay current and up to date in your profession?

2. How many workshops, seminars or training programs have  you attended in the last year?

3. What is your favorite book on leadership?

4. What book has impacted how you manage or lead the most?

5. If  you could only refer one book to someone coming up the ladder what would it be?

6. What do you do regularly to improve yourself?

7. In your annual reviews, what has your boss recommended you need to work on or improve on? After they answer, the follow-up is, What have you done to work on those issues?

8. How many books have you read in the last year?

9. What periodicals do you read daily or weekly?

10. What is your favorite business book of  all time?

I have heard all of these asked in one form or another in my 30 years as a recruiter. In fact, I even ask them when I know a client will ask them.

The fact that these questions may not directly link to one’s ability to perform in the job, they do reveal a lot about the person and their understanding to constantly improve themselves. A CEO that wants to constantly improve the company wonders how a candidate can do this, if they don’t even work to improve themselves.

I hope this helps you better prepare not only yourself, but for an interview.

Join our Linkedin Job Search Networking Group. 3400 others have joined in on the discussions and articles. CLICK HERE to join.

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I welcome your thoughts and comments.

Brad Remillard