An Absolute Must For A Job Interview

One of only three things that can be measured during a phone interview is communication.  The interviewer is determining how well you communicate and how well you will work with the management team. Communication style is critical to cultural fit. If you are thinking verbal communication, in this instance you are half right. Most candidates think we are talking about one’s use of the English language and proper use of verbs, avoiding the word “like,” being succinct, and all the other verbal components of communication. Generally you are correct, but not this time.

This time I’m referring to listening skills. This is also a component of communication. Before you click away, recognize that study after study revealed that most people are not good listeners. In the case of candidates not being good listeners, this happens not necessarily because you are not generally a good listener, but rather because of the interviewing process itself.

Too often candidates don’t hear the complete question because mid-question they start thinking of an answer to the question that hasn’t even been asked yet. The candidate anticipates what they think the interviewer is going to ask and then starts formulating an answer in their mind. Too often to the wrong question.

I have interviewed over 10,000 people in my 30 years as a recruiter, and this is a constant battle. This is even more profound on a phone interview. I believe it’s due to the fact that the candidate can’t see the interviewer, and can’t tell by body language or eye contact when the end of the question is coming is one reason why it is such a problem on a phone interview.

Failure to listen to the complete question and then targeting the answer to actual question is one reason why so many qualified people never get the job. I hear this from hiring managers all the time.

Most candidates will be better off taking a slower approach and listening carefully prior to jumping in with an answer that isn’t relevant to the question.

Work on your listening skills. Don’t just assume you have good listening skills in an interviewing situation. This is a unique environment. You may be a great listener day to day, but when the pressure of an interview and your desire to do a great job collide during the interview, listening is usually the first thing to go.

If this was helpful to you please help others by passing it on. Everyone needs to help everyone until the economy turns. Consider emailing it to your network, posting on a blog, adding to your status on Linkedin or Facebook or Tweet it. Let’s help others. It will come back to you.

Join our Linkedin Job Search Networking Group for a lot more discussions and articles to help you with your job search. CLICK HERE to join in.

Download our FREE 8 Point Job Search Self-Assessment Scorecard. Identify the strengths and weaknesses of your job search so you jump start your search in 2010. CLICK HERE to get your free copy.

You can also download a free sample cover letter that  has proven to align your background with what the company needs. Thousands already have and it really works. CLICK HERE to get yours.

I welcome your comments and thoughts.
Brad Remillard

Job Search 2010 Get Started On The Right Foot Part 2

In Part 1 I discussed the need for getting an accountability partner and what an accountability partner is. This article will be about what an accountability partner should do to help you.

A good accountability partner can make a major difference in one’s job search. I have seen people spend months looking, but once they engage an accountability partner their search takes off. You can call this coincidence if you want, I did for a while until I saw it happening over and over, and the people using the accountability partner were giving them the credit for their success.

So what should an accountability partner do? Here are some of my thoughts, and please add your thoughts and experiences in the comment section so others will benefit.

1) Accountability. Sounds obvious doesn’t it, but this is the main goal. A good accountability partner will hold your feet to the fire.  First and foremost, they will hold you accountable to do what you say you are going to do.

2) No Excuses. They will listen intently to your excuses and then hold you accountable to what you say. A good accountability partner knows the difference between excuses and real road blocks.

3) Empathy Not Sympathy. Accountability partners  understand the emotional  ups and downs. They understand  your feelings but don’t become emotionally involved or attached.  They can separate their feelings from yours, which allows them to stay objective.

4) Listen Well. They know when to let you blow off frustration and vent. They recognize this is part of the process. However, they don’t let that get you off your plan or off track. They will still bring you back and hold you accountable to what you say you need to do.

5) Help and Guidance. Most job searches get stalled at some point. An accountability partner has the experience and knowledge to help you redirect your search. They have the experience to recognize opportunities you, the candidate, may never have thought of or when you are just not doing something effectively.

6) Tough Love. A good accountability partner is not there to be your friend. Get a dog if that is what you want. They are there to give you tough love when needed. Sometimes even make you angry or embarrassed if you aren’t delivering what you said you promised to do. They call it as they see it. Would you really want anything less?

7) Willing to Meet Regularly. They will meet you at least weekly to discuss progress and lay out a plan for the following week and month. If your plan is weak, they will push you to improve it. They keep you on schedule and on track. They will take your calls and reply to your emails. Yes,  it is a lot of work and time.

These are some of the key functions of an accountability partner. It is not by any means a complete list. If you get these in an accountability partner  you will be off to a great start in 2010.

Please add other key functions that you think are important or have benefited from in the comment section. We welcome and encourage your thoughts, comments and input.

Join our Linkedin Job Search Networking Group. 3400 other people are benefiting from the discussions and articles. CLICK HERE to join, it is free.

Turbo charge your search in 2010 by evaluating its strengths and weaknesses with our FREE Job Search Plan Self-Assessment Scorecard. This will help you and your accountability partner get your search started out right. CLICK HERE to download your scorecard.

Need a great cover letter? A free sample cover letter that has proven to get you noticed is on our Web site for you to use with your resume. CLICK HERE to download yours.

If this was helpful, then please help others by forwarding it on to your network, posting on your Facebook page, Tweet with the link, post to your Linkedin groups or status update.  Let’s all do everything we can to help those looking for employment.

Brad Remillard

Job Hunters Searching For Help In Too Many Places

There are so many places to go today for help with your job search it is hard to know what is right, who is the best, what advice you should follow, and if you are doing things effectively. Everybody has a different opinion. Should you use Twitter, how much time to spend networking, do you need to change your resume, is your cover letter the best, what do to in an interview, etc.

What’s a candidate to do?

It really isn’t all that difficult to figure out. The answer is simple. It isn’t any different than other decisions you make, whether buying a home, buying a car, selecting a plumber or contractor, or what finance company to use.  You first decided what you needed (that was what YOU need), you then do your homework, seek out an expert in what you need, ask for referrals, if none are available you want to test drive the product or review their work, then  you decide.

Do the same in your job search. Filter out all the distractions. There are a lot of very good experts out there to help you. You just need to get the one that will work best with you and what you need in your search.

Some filtering ideas:

1) Identify exactly what you want or need help with. Don’t let some one else try to sell you on what they have to offer you. If your resume isn’t working, get an expert to help you with it, if you are getting interviews but not offers focus on that, if you are not familiar with using the Internet in your job search get help there, and if this is your first time looking in a long time you might need help with all aspects of your search.

2) Do your homework. Look around at what others are doing. Pick a book that has a reputable author. By reputable I don’t mean just because they wrote a book they are experts.  Review that authors background. Are they an expert in what you need? What makes them an expert? What accomplishments do they have similar to what you need? Ask for referrals. Read their book. Does it align with what you are seeing in the market and from other candidates?

3) Ask others for referrals. Who do they use to help them? If you don’t have a person to ask go on-line. In today’s world you can check out people and their credibility very easily. For example, if my partner Barry Deutsch or myself were referred to you or you simply wanted to check us out, all you have to do is Google our names. Look us up on Linkedin. There is adequate information out there on us and our firm for you to decide if we are credible and provide the services you need. It is the same for any expert in the job search business today. If that information isn’t available – run.

4) Can you test drive their services? Once you identify one or two people, due your due diligence. Can you test drive their products, can they provide examples of their services, can they produce a prototype for you, ask them for suggestions and decide if these make sense. Is the person responsive, have references, will they work with you as opposed to you working with them?

5) Then select the one or two experts you feel will best benefit you and work with them. Use them and abuse them. Forget about all the distractions out there. This is the best person for you and that is what works. If for some reason it doesn’t, then start the process again, just like you would with any other product or service. If you don’t like your banker, doctor, financial advisor, CPA, or the person doing your taxes, you move on and find someone else. Why should it be any different in a job search?

You should join our Linkedin Job Search Networking Group. It is free, has over 3300 members and an extensive amount of resources for you. CLICK HERE to join.

You can also get a FREE sample cover letter to help you. Over 2000 people have downloaded this. CLICK HERE to download yours.

Finally you can test drive our job search workbook to see if it is right for you. We will ship it to you for only $5. It is FREE for you to read and check out to see if it is right for you. We practice what we preach CLICK HERE to get yours. Readers have rated this book 4.5 stars out of 5.

Resume Tweaking May Be Better Than An Overhaul

I was meeting with a candidate today, we will call him Andy, who recently landed. He had been on the market for about 5 months. He did all the right things, went to the networking meetings, drank more coffee than he should have, reworked his resume over and over, all for nothing. He would get interviews but never make the cut. He had sent out lots of resumes with moderate success.

About 2 month ago I met with Andy and a group of financial professionals, mainly CFOs,  to do a resume review exercise. You might try this exercise.  Everyone brings their current resume and passes them face down to the person next to them. Then at the same time everyone turns the resume over and for 10 seconds reviews them. After 10 seconds all resumes go  face down again. The next step gets to the real purpose for the exercise. The person that read the resume for 10 seconds gives feedback on exactly what they learned about the person’s background, companies, position, location and any other information they took away in that short period of time. Why you ask? That is about how long most people first look at a resume, so the purpose is to find out if the person reading the resume for 10 seconds captures from the resume what the owner of the resume wanted them to. If not, then they need to change the resume.

After the meeting I started working with Andy as part of our Job Search Coaching program. The first thing I noticed was Andy’s resume had him as a CFO. The reality was that compared to other CFOs in the group Andy could not compete. He was really a controller. Andy was trying to play at a level that he wasn’t competitive.  He lost out every time, either when the resume was submitted, or during the interview.

We made a small tweak to his resume by taking off  all references to CFO and changed them to controller. Everything else remained the same. Within two weeks Andy started getting interviews and within 6 weeks he was working. He credits all of the activity and the job to this one tweak of his resume.

Sometimes one small change can make all the difference. Make sure you are playing in the right league. Andy wasn’t, and his resume clearly communicated that. Like most candidates I coach, candidates think only about themselves and not the competition. Andy had clearly done this. He would have been working months earlier had he thought about this.

Join our Linkedin Job Search Networking Group. It has over 3200 members with lots of articles and discussions. CLICK HERE to join.

Download a free sample cover letter that has proven over and over to get candidates noticed and align their experience with what the company is looking for. Join the hundreds that have download this by  CLICKING  HERE.

Check to see if your job search needs tweaking. Download our free Job Search Self Assessment Scorecard. It will highlight what you are doing well and what you need to tweak. CLICK HERE to get your scorecard.

Resume Do’s and Don’ts – Radio Show

Knowing how your resume is screened will help you understand why you do or don’t hear back from recruiters, HR or hiring managers. These are not the basic do’s and don’ts such as spelling, grammar, or formatting.  You already know those things. We are discussing the practical application of the most common mistakes candidates make that result in their resume getting screened out. Most of these mistakes are so easy to fix, so common sense and so obvious one wouldn’t think it would take a whole show to discuss. We give you insight into what our clients tell us, their actual screening methodology and what you can do to get past the 10 seconds resume screening 90% of the time.

Join our LinkedIn Job Search Networking Group along with 3100 other LinkedIn members. To join CLICK HERE.

You can download for FREE a Job Search Self-Assessment Scorecard. This will help evaluate the strengths and weaknesses in your job search so you can identify what  you need to tweak. This will help you conduct the most effective job search possible. CLICK HERE to get your free assessment.

To download this and past radio shows in our audio library -  CLICK HERE

How NOT to Differentiate Yourself From Everyone Else

As candidates become more and more desperate in their job search they often turn to desperate measures that more often than not hurt the candidate. One example of this is with the resume.

Lately we have been noticing an increase in resumes that contain some sort of gimmick or strange presentation to get noticed. This is not necessary. If your resume is focused, well presented, and easy to read, it will get noticed – at least by us.

If your resume has a lot of highlighting, gimmicks, smells like perfume, or is on bright colored paper, all that is saying to the reader is, “I’m desperate.” Companies today don’t want to hire desperate people. They still want to hire the best and the brightest.

The best ways to get  your resume noticed and read is:

• Have a good cover letter. Download a free sample from our Web site. CLICK HERE.
• Have an easy to read resume. Use bullet points instead of long paragraphs, make sure it is not over crowded, has white space, 12 point fonts, two pages,  and does not have a lot of abbreviations, functional or industry jargon.
• Make sure vital information used for screening stands out such as,company description and industry, title, dates, organization, number of people managed, scope of responsibility, etc.
• Pleasing to the eye.
• Well organized and laid out.
• Highly recommend chronicle not functional.
• It should be as targeted to the position as possible and that bullet points address what the hiring manager is looking for. NOT a generic one size fits all.

There are probably more and feel free to comment and add  your ideas. Just don’t try and stand out by using desperate gimmicks and tricks.

Join our Linkedin Job Search Networking Group along with the other 3000 members. The group contains extensive articles and discussions on conducting a job search. CLICK HERE to join it FREE.

Please download our free sample cover letter to make sure your background aligns with the job needs and stands out. CLICK HERE to get your copy.

I welcome your thoughts and comments.

Brad Remillard

I’m Perfect For The Position, So Why Did I Get Screened Out?

Great question. Probably an obvious answer.

The easy answer is, you probably aren’t perfect for the job, at least from the recruiter’s or hiring manager’s perspective. Now that doesn’t mean you aren’t perfect. It may mean you didn’t communicate effectively as to demonstrate just how perfect you are. So you get screened out.

It has been my experience in close to 30 years as a recruiter that candidates too often ignore the competition that also claim to be perfect for the job. As a recruiter in today’s economy, we can get 500+ responses to an executive level position, all claiming to be, “perfect.” With this volume of resumes, emails, phone calls and referrals, you have to demonstrate you are more perfect than all of the rest.

The real question is, “Have you demonstrated you are more perfect than all the others?” I realize candidates generally have limited information about the position, so demonstrating this can be difficult. It isn’t possible to give every screening detail. Anyone who has hired people knows this. Most hiring managers experience the same thing. When you are looking to hire some one you too get resume overload. So how do you prioritize all these resumes, calls, emails, and referrals? Most have set up some sort of checklist to reduce the number to a manageable figure. Some things on the checklist include, industry, company size, compatibility with products, systems, organization, title, turnover, etc. This is important information that is missing from many resumes. The result is you may get screen out or put in the infamous “B” pile.

The next step might be to further read the resumes that passed the checklist to reduce the number even further. It is at this stage that you must really demonstrate that you are perfect for the position. From a recruiter’s perspective this is the point where I want to see how your accomplishments align with what the client is looking for in the person they hire to deliver the results. This is the, “So why did I get screened out?” point.

Here are some suggestions that might help you to not get screened out if you really are perfect:

1. Customize your resume as much as possible to directly align with the job. Don’t send the one-size fits all resume.
2. Your bullet points must include quantifiable results, time frame to accomplish, and be believable.
3. If you don’t know the exact expectations, some research on the company might give you some tips. If your research highlights issues, try to extrapolate how your functional area will participate in these issues and then how your accomplishments align.
4. Don’t limit your research to the company’s Web site. Look for press releases, announcements, industry trends, local newspapers, business journals, industry periodicals, and Google the company and its competitors. It will take some work, however, the pay off is not getting screened out.
5. Use a two column cover letter that compares your experience and accomplishments with what their needs are. (You can download a free sample cover letter on our Web site. (CLICK HERE to get yours)
6. Keep your resume to two pages. Don’t have so much detail that the important points get lost.
7. Make sure you have the basic screening information on your resume. Step back and be objective as to exactly how you screen resumes when you were a hiring manager with a stack of 300 resumes on your desk.

There are a lot of reasons you can get screened out, even if you are perfect. I’m convinced doing these few things will at least increase the odds in your favor. I’m sure they will increase the odds if you really are perfect for the position.

Join our Linkedin Job Search Networking Group for many more tips on helping you in your job search. CLICK HERE to join – it is free.

Our job search workbook deals with all of the issues one encounters in a job search. To review the book and have it sent to you for just $5 CLICK HERE. Readers rate this book 4.5 stars out of 5.

Does Anybody Read or Care About Cover Letters

The debate rages on about using cover letters. Do I need one? What is the best format? What should be in it? Who do I address it to? How long should it be? And on, and on, and on.

I have asked many of my clients and other recruiters about their feelings on cover letters. For the most part with hiring managers and HR it is mixed. Some want them and others don’t care one way or the other. However, with recruiters there seems to be a more uniform consensus that recruiters don’t pay much attention to them. Given this I recommend when sending a resume directly to a company, hiring manager or HR to include a cover letter. When responding to a recruiter it isn’t that important, but if you have one ready go ahead and include it. Only don’t send it as a separate document, include in the same file as the resume.

The biggest problem with cover letters is the attempt to make them an addendum to one’s resume. Meaning that candidates often use the cover letter to add points that aren’t included in their resume, rather than re-writing the resume. This is completely WRONG. If the points are important enough to be in the letter, then they must be included on the resume.

The primary reason for a cover letter should be to present such a compelling case that the person reading it will get excited enough to take the time to actually read your resume. There is nothing more frustrating than to get all excited about a candidate from the cover letter, only to have the rug pulled out from this excitement when the resume doesn’t include any of these points. The reader is left wondering, where did these take place, how long ago, if they really did happen and they are that significant why aren’t they on the resume, guess the candidate didn’t think they were all that significant so as to re-write the resume, etc? As you can see it creates more questions than it answers.

It is critical you take the time and make the effort to re-write your resume with this information included. Don’t just send out the generic resume. If the cover letter gets separated from the resume you want to make sure the resume stands by itself.

You can download an example of a cover the we recommend using. This format has proven very successful. To get your FREE example CLICK HERE.

For more information on cover letters and resumes take a look at our “Complete Job Search Home Study Course.” We will send it to you so you can review it completely for just $14.95. Plus we will even pay the shipping to you and include a copy of our best selling book on your job search. To learn more CLICK HERE.