What Recruiters Look For When They Interview You

People are surprised (even some recruiters) when I tell them that I have had over 10,000 interviews in my life. I don’t understand why, since I’ve been a recruiter for the last 30+ years and that is what I do. Recruiters meet and interview people. Just about every candidate I meet is an interview from my perspective. The candidate may think it is just a networking meeting to get to know each other, but not to me. I’m always thinking, would I represent this candidate, what would a company think when they meet this person, would I be comfortable referring this candidate or would a company screen them right out for a variety of reasons?

I typically meet every candidate I represent on a retained search. I know many recruiters don’t do this, but I always have. I can’t imagine asking a client to meet a person I have not met first. For me that is just too risky. Heck, I have been burned even after I have met them, liked them, and believed they were highly qualified, only to have the client call me back and ask me why I wasted their time with this candidate. It is what I refer to as the,  Dr. Jekyll and Mr. Hyde syndrome.

Our interview is a dress rehearsal of how you will interview when you meet my client. Every meeting, regardless of how informal it might appear, is an interview and candidates should treat them as such. There are rarely do overs.

The following are just a few of the basics that I’m observing when I meet a candidate. If you don’t pass these, then we will have a nice meeting, but I’m moving on. As I have stated many times in previous articles,  that doesn’t mean you are not a qualified person. It just means that I believe I can find a better candidate for my client, who is evaluating me and the candidate during the interview.

1. Presence is important. Since most of my recruiting is at the senior level, I want a person that has a strong presence. This is someone who will have the respect of the people working for them, their boss, and their boss’s boss. It may start with the introduction and continue on throughout the interview.

2. Arrogance. Again, since most of my recruiting is at the senior level I meet a lot of very arrogant executives. For some reason many feel they are above the process. Their attitude is that my resume speaks for itself and I shouldn’t have to answer your questions. That’s not good if  you want to meet my client.

3. Communication. Do they listen to the question and actually answer the question “I” ask, and not the one they want to answer? This is not a political interview on Fox or CNN. I’m not the pundit that asks a question to have the politician not answer the question, but give a robot reply with some canned predetermined answer. Or worse, they just don’t know what to say so they say everything. I envision what my client will say to me if they answer their questions the same way. There is nothing worse than spending an hour with someone and still wondering exactly what they do.

4. Succinct. This is closely related to #3 above. Does the candidate get to the point and hit the high points? It is the old story, if I ask for the time, I don’t want to know how to build the watch. Most executives need to know how to condense a lot of information into a short period of time. They need to do this in executive sessions, board meetings, management letters, reports, and so on. Many executives, especially entrepreneurs, have the attention span of an ant and don’t want to be buried in detail.

5. Attitude. Is the candidate friendly, affable, easy to speak to, able to carry on some small talk, and will the client be able to relate to their personality? This is a tough one. What works for one client may not work for another. It is a tough call, but one all recruiters have to make. So for me it is about whether or not I am seeing the real person in front of me or if this person is putting on a show for me. Hard to determine, but that is why we get the big bucks as the saying goes.

6. First impression. Since the first impression often drives the interview, and often sets the tone for the interview, this is very important. A strong, friendly welcome is important. Does the candidate make me (and therefore my client) feel comfortable from the start? This ability to relax right from the start is important.

7. Control. An interview is often about control. Good or bad, right or wrong, that is the reality. Who is in control during the interview? The hiring manager or the candidate? Top candidates know how to be in control, and gather the information they need, without appearing to be in control.

8. Initiative/Leadership. Again, most of the people I meet are managers so leadership and initiative are critical. My clients want these behavioral skills.

9. So I don’t receive a lot of comments, yes I care about qualifications, ability to do the job, accomplishments, etc. That is a given.

These 9 things are some of what separate or differentiate the candidates that I meet (interview). They are some of the traits that I know are going to make my client a raving fan and retain me for future searches.

To download the free chapter on Conducting an Effective Phone Interview from our book “This Is NOT The Position I Accepted” CLICK HERE and then click on the Free Search Resources link.

If you would like to know if your job search is fully utilized and you are doing the right things, download our free 8 Matrix Job Search Self- Assessment Scorecard. CLICK HERE and then click on the Free Search Resource link.

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard

How To Handle High Turnover In An Interview?

Question: I have some turnover in my background that makes me look like a job hopper. Most of the turnover resulted from the company either closing or moving, not me leaving. Do you have any recommendations on how to handle this when asked about it in an interview?

Yes, don’t wait to be asked. Regardless of your negative situation you should always address it head on. Bring the issue up before you are even asked. In your case I would say, “From my resume it appears as if I have a lot of turnover. I would like to clarify this as in most cases the company either closed or moved. I never really left the positions.” Candidates often think that because the interviewer didn’t bring up the issue that they are comfortable with it. This just isn’t correct. It is always better to make it appear that you have nothing to hide. I refer to this as making a preemptive strike. This is especially true if you have been let go. It is better to discuss the issue on your terms and get your point of view out, than to let the interviewer jump to an incorrect conclusion.

You can review our Candidate Job Search Workbook for FREE (just pay $5 shipping). You can review the questions, read the multiple chapters on interviewing, and even learn the ten must ask questions in an interview. CLICK HERE to learn how to get your workbook sent to you for just the cost of shipping.

Download our sample cover letter. This will help make sure your resume aligns with the position, and recruiters appreciate this style. It is free.  CLICK HERE to get yours.

Finally our LinkedIn Job Search Networking Group is free to join and all are welcome. This group has over 3,800 members and a wealth of articles, job postings and discussions to help you. CLICK HERE to join the group.

I welcome your thoughts and comments. If this was helpful, please pass the link on so others may benefit also.

Brad Remilllard

Don’t Hide Negatives From The Interviewer

Q.  I have some turnover in my background that makes me look like a job hopper. Most of the turnover resulted from the company either closing or moving, not me leaving. Do you have any recommendations on how to handle this when asked about it in an interview?

A. Yes, don’t wait to be asked. Regardless of your negative situation you should always address it head on. Bring the issue up before you are even asked. In your case I would say, “From my resume it appears as if I have a lot of turnover. I would like to clarify this as in most cases the company either closed or moved. I never really left the positions.”

Candidates often think that because the interviewer didn’t bring up the issue that they are comfortable with it. This just isn’t correct. It is always better to make it appear that you have nothing to hide. I refer to this as making a preemptive strike.

This is especially true if you have been let go. It is better to discuss the issue on your terms and get your point of view out, than to let the interviewer jump to an incorrect conclusion.

Is your LinkedIn profile complete and compelling? Test it by downloading our free LinkedIn Self Assessment. CLICK HERE to download. Make sure your profile is the best it can be.

To validate whether or not your job search is effective, we have put together a job search self-assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you to identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard

Is Interviewing An Art Or Science?

Interviewing is an art more than a science so it does take preparation and practice to ace the interview. Here are some things to help you ace your next interview.

1) Confidence I find this lacking, especially with candidates that have been in a job search for a long time. As candidates become more and more desperate they tend to exude less and less confidence. This comes across in a number of ways that I believe most candidates don’t even realize. For example, body language,  how you sit in the chair, eye contact, tone of voice, confidence when answering questions, staying so general when answering a question for fear that getting too specific or detailed may rule you out, or giving long rambling answers so as to encompass everything in the hope that you have covered what they are looking for.

Nobody wants to hire a person that isn’t confident. This is especially true at the manager level and up. Most candidates are more confident on the job than in an interview so it is very important that the interviewer sees the same confidence you will bring to the job.

2) Preparation This is the solution to having confidence.  Taking the time to properly prepare is the biggest thing that candidates fail to do (or do properly) and I have  seen this happen over and over again. Poor preparation is just as bad as no preparation.

When I coach candidates here are some of the ways we prepare:

1.    I have the candidate write out answers to frequently asked questions. Candidates know that the questions about their ideal job, why they want to work here, compensation, why they left their last company, their strengths/weaknesses, management style and so on are going to be asked. Take some time to have prepared and practiced answers to these questions.

2.    Video record yourself in a mock interview. This is one of the most powerful things you can do to prepare. This helps you see what the interviewer sees. You will see how you answer the questions, your body language,  if you look at them when answering, how often you say, “UH” or “like,” if  you actually answer the question the person asked you and if  you come across confidently. These small things make a big difference in an interview.

3.    Years ago when I first started recruiting, a Vice President of Human Resources at Rockwell told me the four “A’s” are critical to any successful interview, so you should consider these while preparing to interview.

•    Appearance – This is not just how you dress for the interview, it is much more than that. It includes your body language during the interview, your handshake, the appearance of your resume and cover letter, the appearance of any materials used during the interview, presentation skills, and I hate to say it, but it does include physical appearance.
•    Assertive – This is mostly about how you project yourself during the interview. Please take note, the word was not “aggressive.” There is a big difference between aggressive and assertive. Most interviewers respect an assertive person and dislike aggressive people. Do you come across as confident, do you answer the question with a strong voice, do you engage the interviewer during the interview, do you ask probing questions or just sit there and answer questions, do you mirror the interviewer, and does your body language and voice have a strong presence?
•    Affable – Are you friendly, outgoing, easy to communicate with, engaging and even have a sense of humor? Does the interviewer feel comfortable talking with you, are they relaxed and feel at ease,  on the way from the lobby to the interviewing room are you able to engage the interviewer, are you comfortable with casual conversation and are you building rapport with the person the second they lay eyes on you?

•    Articulate – How well do you communicate? Do you listen to the question? Are your answers sharp and succinct? Do you have proper language skills, syntax, avoid using the word “like”, proper sentence structure and use of verbs? Do you ramble in the interview to make sure you hit every point in your background or are you able to quickly get to the point? This is one of the easiest “A’s” to master. It takes practice and rehearsing.  Many will probably need a coach to help with this one.

On the surface, as you read these, they seem so obvious. Most are thinking, “I already know this stuff.” This may be true, however, knowing something and mastering it are substantially different. Good preparation and practice will help you master interviewing.

To help you focus on your job search be sure to download our free radio show recordings. They are in our candidate audio library. CLICK HERE to enter the library.

To validate whether or not your job search is effective, we have put together a job search self-assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

If you like this post please share it with  your Facebook friends and LinkedIn connections.

I welcome your thoughts and comments.

Brad Remillard

Getting Interviews But No Offers? Here’s Why

Q.  I’m getting job interviews but not receiving offers. Is there anything I can do to change that?

A. I assume from your question that the interviews are with companies, as opposed to recruiters, and that they are in-person rather than phone interviews. In addition, the company has seen your résumé prior to interviewing you. This means that your résumé is working. Companies, maybe even recruiters, like your background, experience and skills enough to want to meet you so I wouldn’t change a résumé that is working. The problem then is most likely your interviewing skills.

My guess is that you have not done enough preparation in this area. When I coach executives with this issue, the first place we start is by filming the person while I interview them. I suggest you try this. People are amazed at how different they look on video from how they perceive themselves. For example, some studies indicate as much as 70% of communication is nonverbal, i.e. body language. When you review the video, what is your body language saying? How are you sitting in the chair? I know candidates always think they are looking the interviewer in the eyes when answering, however, often the video reveals something different. You will hear exactly how you communicate in your own words. How often do you use the word “like” or “uh” to connect sentences? Do you actually answer the question asked or the one you want to answer? Seeing yourself in an interview may solve your issues.

Q. Should I use a cover letter with my résumé and is there a preferred format?

A. I recommend having a cover letter. As a recruiter, I’m interested in your résumé way more than a cover letter. I have spoken with many executives and HR professionals that expect a cover letter. The important thing to remember about a cover letter is that it is not an extension of your résumé, an addendum to your résumé or held to the same standards as a résumé. Candidates often think because they included something in the cover letter, they don’t have to include it in the resume. Wrong. A cover letter is just that, a letter. It highlights points of interest relevant to the position you are applying for. If something is mentioned in the cover letter, it is imperative that it is also presented in the résumé.

I prefer a one-page, two-column cover letter. One column is titled, “What you seek” and the second column is, “My experience.” This format makes it easy for the reader to quickly align your experience with their needs so they will want to read your résumé. After all, there is only one purpose for a cover letter, which is getting the reader excited enough to read your résumé.

Join our Linkedin Job Search Networking Group. 6,000 other people are benefiting from the discussions and articles. CLICK HERE to join, it is free.

Turbo-charge your job search in 2011 by evaluating its strengths and weaknesses with our FREE Job Search Plan Self-Assessment Scorecard. This will help you and your accountability partner get your search started out right. CLICK HERE to download your scorecard.

Need a great cover letter? We have a free sample cover letter on our Web site that is proven to get you noticed. CLICK HERE to download yours.

If this was helpful to you, then please help others by forwarding it on to your network, posting it on your Facebook page, Tweeting with the link, posting it to your Linkedin groups or status update.  Let’s all do everything we can to help those looking for employment.

I welcome your comments.

Brad Remillard

Work Ethic: What is it and do you have it?

Sabbatical from Writing About Job Search

Brad and I are back after a month-long sabbatical where we’ve been working our hearts out preparing for 2011. We’ve got so many initiatives underway, including a couple of new e-books, an entire on-line learning university, a job board for $100k plus job seekers.

A lot of people tend to think of December as a down month, a month to kick back, relax, take time off, not work very hard. For Brad and I, this was a very busy December and we’re excited about the job market and hiring possibilities in 2011.

What is Hard Work?

Onto the real blog subject – what is hard work?

Candidates claim they have a high work ethic.

Employers desire candidates with a high work ethic.

Why do I want to tackle this subject? It came up in conversation with my girls HS basketball team the other day. We were discussing why we win sometimes and why we lose.

I told the girls that most of the teams we play are evenly matched with us in skill. Sometimes we win because we play with a higher work ethic than our opponents, and conversely sometimes we lose because we have a lower work ethic than our competitors on the basketball court.

Is Hard Work the same as Work Ethic?

How do I define work ethic – I define it as outworking those around you. Those around you could be your co-workers, your teammates, the opposing team, a project team – any group of people who are competing with you for attention, rewards, recognition, influence, promotions, more money, more playing time, etc.

Many of these other people are smarter than you. It doesn’t matter. In the end, outworking others will usually trump pure intelligence and educational background every time. It’s not what you bring to the table in a game or at work – it’s how you apply it in getting results.

Usually the people who have a high work ethic, or who outwork their peers have a variety of traits that support and reinforce their ability to outwork everyone around them. These traits include being proactive, showing initiative, working longer hours, being the first one to turn on the lights in the morning, and the one who turns the lights out at night, doing more than you’re asked to do, going the extra mile, anticipating what needs to be done, and bouncing back from set-backs and adversity with renewed energy.

Who works hard and who doesn’t?

I’m going to suggest that less than 5% of the population has a high work ethic or demonstrated ability/desire to outwork those around them. I’m not referring to workaholics nor am I referring to compulsive disorders. These top achievers simply work harder than everybody else.

The other 95% of the population is satisfied or complacent with being average or mediocre.

A few tough questions about working hard

Where are you on the spectrum from complacent to “outwork everyone”?

Could you offer examples and illustrations in an interview to demonstrate how your work ethic/ability to outwork others – is head and shoulders above your peers? Do you stand a chance of getting a job in a tight job market if you can’t demonstrate these traits?

Perhaps this blog has challenged your conventional thinking about the term work ethic – where most people associate work ethic with the willingness to work long hours – which is a small element of outworking other people.

Who is your role model for outworking others?

Barry Deutsch

Is Your Job Search Focused On Employment or Employability?

My experience from speaking with tens of thousands of candidates over the last 30 years as an executive recruiter is that most candidates focus like a laser beam on employment. Finding that next job is all they think about.  Not bad, but I have found that those that find a job fastest focus on employability first.

Changing the focus will change your search. When candidates focus on only finding a job, they often lose sight of why they are employable. This focus changes how they interview, where they look, the process for finding a job, and ultimately leads to accepting the wrong job, which results in returning to the job market sooner than expected.

Focusing on employment can also lead to desperation in a job search. Download a FREE copy of the “Circle Of Transition” CLICK HERE. This shows up in the interview as fear, poor body language, lack of energy, incomplete answers or rambling answers. It impacts the job search as candidates try to demonstrate how they can do everything, in every industry, and regardless of whether they are a 10% or 100% fit for the job, they scramble after it. This only dilutes their search, sends them on wild goose chases, increases the many highs and lows of a search, and in the end gets the candidate no closer to getting a job.

Instead, what if you changed the focus to employability? This will alter how you view yourself and what you have to offer. It starts the process of realizing you have value, you are good at what you do, the company will be better off because they hired you, your boss will look better to their boss for hiring you, and you know you can and will do a great job.

Employability is about what you bring to the party. It is about focusing on what makes  you better than others. What is it about  you that this employer can’t live without? Every person they interview will probably have the same skills and experience to do the job, so why should they hire you?  It puts you in a position of strength.

Employability will expand your job search, not reduce it. It may eliminate some of the long shots that frustrate many candidates and at the same time it will increase the exposure to positions that have a higher probability of success.  I firmly believe one of the main reasons candidates we coach find jobs faster than most is because we work to change their focus to employability and away from employment.

Employability will help you create a job where jobs don’t yet exist. My last article was about finding the true hidden job market before others and recruiters. Employability helps you to not only tap into the hidden job market but it gets employers thinking about why they need you and your unique set of skills and experiences. Employers start to think about how much better they will perform with you on board. They begin to realize the solutions to their issues of growth, expansion, cost reduction, process improvement, etc, isn’t inside company. You become the savior to these problems. Employability turns you into a solution rather than just another candidate applying for a job.

Focusing on employability is much like what a CEO of a public company said to me many years ago. He said, “The focus of many public companies is the stock price and hitting the quarterly numbers. That will never be ours. We focus on building great products, innovation, customer service, and high quality. If we do that, the stock price and quarterly earnings will take care of themselves.”

If you focus on employability, employment will take care of itself.

To help you focus on employability be sure to download our free radio show recordings. They are in our candidate audio library. CLICK HERE to enter the library.

To validate whether or not your job search is effective, we have put together a job search self assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

I welcome your thoughts and comments.

Why Do Most Recruiter Interviews Set You Up for Failure?

Most 3rd-party recruiter interviews set you up for failure with hiring managers.

Before the entire recruiting profession jumps down my throat over that statement – let’s examine this statement in a little more depth.

Most (there are a few exceptions) recruiters conduct “box-checking” interviews. These sound like “Tell me about yourself.” “Have you done this?” “Do you have this skill?” Do you have this knowledge?” “What’s your biggest weakness?” and all the other 20 standard, stupid, inane canned interview questions that have been asked since the beginning of time.

We also published a couple of articles on some of the “other” reasons for shooting yourself in the foot when interviewing. Two of these articles you might be interested in are:

Candidate Interviewing Mistakes

You Can’t Interview Yourself Out of Wet Paper Bag

Most executives and managers tell me that the vast majority of the interviews they’ve gone through with 3rd-party recruiters are a joke. The believe that these sessions are nothing more than “meet-n-greets” where the recruiter is trying to determine if the candidate will embarrass them on the interview.

None of the traditional interview questions get at real success and the ability to translate prior accomplishments to predicting future performance. Very few recruiters have ever been trained, coached, or learned how to measure true performance – or predict future performance based on past success.

So, let’s follow this process logically. The recruiter conducts an interview for their client by box-checking the job description. The candidate is now lulled into the belief that this will be a similar interview with the client.

Wrong.

Most sophisticated hiring executives/managers are going to talk about outcomes and results – the candidate is stunned to be talking about outcomes, results, deliverables, accomplishments, and achievements. The candidate is at a loss to provide 2-3 substantive examples with quantifiable details for each claim.

The candidate was expecting the traditional 20 stupid, inane, canned interview questions.

The recruiter did NOTHING to prepare the candidate for a more rigorous interview.

The best recruiters conduct more in-depth interviews of candidates than their clients will ever conduct. The best recruiters probe deeply and will continue digging until they get the details. The best recruiters triangulate your responses to validate, verify, and vet your claims.

These interviews act as preparation for the real thing.

Box-checking,  traditional, stupid, inane, and canned interview questions do you a disservice by lulling you into a false sense of security about the interview questions that will be asked by strong hiring managers and executives.

So, let’s take this to the logical conclusion:

• Assume most recruiters will not ask tough and insightful questions.
• Assume most recruiters cannot prepare you for an interview with a strong hiring manager or executive.
• Assume most recruiters don’t really understand how to probe accomplishments, achievements, outcomes, and results.
• Assume most recruiters don’t understand how to predict future performance.

What can you do to get ready for a “real” interview?

Here are a few proactive ideas:

• • Read the free popular chapter in our book, “This is NOT the Position I Accepted” titled “Winning the Phone Interview”
  • Practice your responses over and over – imagine this is the most important presentation of your life. Practice your responses in front of the mirror, with family, the dog, your cat, friends, neighbors, associates
  • Practice some more
  • Read item number 1 – master our technique of D.R.E.S.S.U.P. for the phone interview
  • Practice some more
  • Frame all your responses with as much quantifiable detail as possible, names, starting amounts, ending amounts, budget, savings, number of people on the project, length of time, etc
  • Read everything you can on how to interview more effectively
  • Practice some more

Don’t blow the interview just because a recruiter didn’t ask you the correct questions. Be proactive in preparing yourself for a more rigorous interview.

Download our FREE popular Phone Interviewing Chapter “Win the Phone Interview”

What’s your experience in working with recruiters?

What percentage of all the recruiters you’ve met – made you work really hard during the interview? How many of those sessions were “meet-n-greets?”

Barry

P.S. Don’t forget to join our LinkedIn Discussion Group where phone interviewing, recruiters, and everything else job search related is thoroughly discussed.

Ever Wonder Why No One Calls You Back After the Phone Interview?

The Myth of Phone Interviewing

Yesterday I phone interviewed a candidate for a search I was conducting for a National Accounts Manager position. The phone interview was with my client – the CEO.

I had already interviewed the candidate by myself for the job. The candidate passed with flying colors. He was specific, precise, gave good examples, was articulate, and provided good validation and verification of his accomplishments.

Here’s what happened: My client started the interview with more open-ended questions than I typically ask.

As a recruiter, my questions are laser-focused, drawing out every detail of an accomplishment and achievement like having blood withdrawn.

I don’t care if candidates are not prepared for my interviews – I’ll extract it out of them like they were sitting in the interrogation room at a local police station. Some of my candidates have indicated these interviews feel like a “soft deposition” (not sure if I could have come up with a better oxymoron).

Unfortunately, most hiring executives and managers don’t dig and probe as deep to validate, verify, and vet candidate accomplishments. Instead, they ask broad high level questions and wait for the candidate to prove how good they are at interviewing.

Yes – I know it’s a travesty for hiring managers to base their assessments on how well candidates interview rather than on the substance of what they have done and what they can do. It’s a fact of life.

We’re trying to change it one interview at a time – getting hiring managers to focus more on measuring whether the candidate can do the job vs. whether the candidate can interview well. Not sure this will happen in my lifetime.

How to Blow the Phone Interview

The candidate choked up. He blew it. He stuttered through the interview. He was disjointed. His thoughts were jumbled. He would get sidetracked and lose the focus on his point. Here was a candidate who made hundreds, if not thousands of presentations to clients. Here was someone with a great track record of success. But he still blew the phone interview.

Why? How could this happen?

It happened because he did not prepare adequately for the phone interview. He never got a chance to get to the first stage of a physical interview. He can ill afford to miss an opportunity like this job after having been out of work for more than a year.

I’m convinced that one of the major reasons a lot of candidates are still looking for a job after 12 months is that they are not prepared for phone interviewing.

He didn’t review his accomplishments. He didn’t rehearse his answers. He didn’t organize his thoughts related to the potential company’s needs.

The interviewer didn’t guide him through the interview – question by question probing for success. Instead, the interviewer conducted a typical interview at 40,000 ft. and the candidate wasn’t prepared for a typical interview of standard, inane, common, and canned interviewed questions. These were the same 20 questions, hundreds of other managers had asked him prior to this interview.

Shame on him.

Death by Phone Interviewing

He tried to “wing it”.

I’ve seen this “death by phone interviewing” over and over again.

Many candidates think that their accomplishments listed in their resume should “stand on their own”. This myth of phone interviewing couldn’t be further from the truth. Keep in mind that you’re primarily being interviewed for how well you make it through the phone interview – not necessarily how good you are as a potential candidate.

If you can’t navigate the dangerous waters of a phone interview, forget about ever getting a job offer – since you’ll not even make it to the face-to-face stage.

Raise Your Chance of Winning the Phone Interview

If you’d like to learn more about how to win in a phone interview, download for FREE the most popular chapter, “Winning the Phone Interview”,  of our Job Search Workbook, “This Is NOT the Position I Accepted”.

Barry

Why is Flawless Execution Important to Prove?

One of the 3 core success traits we insist our clients focus on in the interview process to measure top talent is:

Flawless Execution

Flawless Execution is not about doing your job perfectly – it’s about the ability to overcome problems, hurdles, roadblocks, setbacks, and other issues which are standing in your way of delivering results on time, on budget, and on target.

In most companies there is a multitude of “crap” that gets in the way of meeting the expectations of your boss. This is where you go to your boss on Thursday at 4 pm and say “Boss, I know you needed this project completed before the end of the day for your meeting tomorrow – unfortunately Dept. A didn’t give me the report I needed in time, and the vendor that had promised to get us the critical sub-component is running late and will not be able to get it us until next week.

What do we call these things?

I can call it “E&E” – excuses and explanations.

Top talent doesn’t give “E&E”. They know little disasters, set backs, are problems are going to happen. They know Murphy’s Law will rear it’s ugly head at the worst possible moment.

Top Talent makes contingency plans, builds in slack time, goes under the speed bumps, around the roadblocks, and climbs over every wall thrown in their path.

Top Talent is the group of people hiring managers can count on.

On many teams, executives and managers have 1 or 2 people they consider to be their “go-to” people. Every time they have a tough, critical project with lots of obstacles, hurdles, problems, and roadblocks – they keep turning to the same few people.

Would you consider yourself a “go-to” person?

Do you possess this critical trait of top talent?

Hiring executives and managers know these individuals will get it done every time in spite of the obstacles, hurdles, problems, and roadblocks.

As many of you know, I coach high school girls basketball. I tell my team, it’s not enough to run 90 some feet down the court and fling the little orange ball in the air hoping for the best outcome. You’ve got to put the little orange ball in the little orange hoop. One of the primary reasons basketball teams lose games is that they cannot make lay-ups within 2 feet of the basket.

The business environment is exactly the same. You’ve got to be task-oriented. You’ve got to finish. You must put the ball in the basket.

Many candidates cannot consistently demonstrate or prove they have a “go-to” person mentality. They give “E&E”, they blame others for their short-comings or failures. They don’t take personal responsibility or accountability for their actions and assignments. They continually try to transfer the “monkey” onto the backs of their peers or bosses.

Can you prove you possess the trait of flawless execution in an interview? Can you demonstrate how you’ve handled numerous projects and assignments which had lots of obstacles, hurdles, problems, and roadblocks?

Here’s a “homework” assignment to improve interviewing: Write a comment to this blog post on your most significant accomplishment in your current/last job where you demonstrated the success attribute of flawless execution – overcoming whatever it took to complete the project. I’d love to hear your examples. I’ll offer some ideas on how you might want to “format” or describe the accomplishment in an interview.

Now, here’s the hard part: I teach my clients – hiring executives and managers – to never except just one example. It could be a lie, exaggeration, or luck. However, when you get 2-3 examples, now you’re starting to substantiate a pattern of behavior that someone is likely to continue once you’ve hired them.

Could you offer a prospective employer at least 3 great detailed examples of flawless execution?

Barry Deutsch