Don’t Be the Candidate Screened Out by a Recruiter’s First Question

In my last blog post, I described how the best recruiters screen out the vast majority of candidates for their search assignments through one simple question.

Don’t be the one who gets screened out in 30 seconds.

Many times these are great opportunities the recruiters are working on – you’re the perfect candidate for that appropriate position – you definitely do not want to miss out.

What can you do?

I’m going to suggest that there is a simple approach you can use to prepare for interviews, and it mirrors the cover letter strategy.

If the advertisement does not point out precisely what is required in the position, you can make the fair assumption that there are 3-4 primary elements to every senior professional, managerial, and executive position. Putting your comparable accomplishments to each of these core elements of a position in the cover letter, and being ready to address them in the interview is an insurance policy against being screened out prematurely by recruiters.

Let’s run through a few examples:

If you are applying for a CFO/Controller/Director of Finance position in an entrepreneurial to mid-sized non-public company, the primary expectations over the first year will probably include:

1. Process Improvement – reducing the closing process, improving financial reporting, inventory control process changes, order entry processing speed/efficiency.

2. Financial Planning/Analysis/Forecasting – improvements to budgeting, annual planning, cash flow management, strategic planning, monthly analysis, monthly and quarterly projections.

3. Operational Projects – conducting special one-time analysis on leasing equipment, facility optimization, capital investments in equipment, customer profitability analysis, viability of new products, services, markets, analysis of warranty reserves, and cost reduction opportunities.

4. Policies/Procedures/Asset Protection – improving/changing the handling of cash, tracking of fixed assets, credit policies, collection management, purchasing and material management.

If you are applying for a Marketing Manager position at a sub-component manufacturing company, the primary expectations over the first year might include:

1. Marketing/Sales Materials – review and improvement of all collateral material used by the sales team.

2. Business Growth – assessment and recommendation of new markets, products, and services. Launching and managing existing and new services and products.

3. External marketing – branding, positioning, messaging, advertising, and trade shows to increase awareness and recognition in marketing to OEM manufacturers.

4. Lead generation for the sales function – database marketing, trade offers, channel management, website, lead management tools.

Tell us what the 3-4 primary success factors are in your functional role for the type of industry/type of company that you are focusing your job search on.

We’d like to see how many job seekers understand the critical components of being successful for the type of position they are seeking.

Now let’s jump back to the first interview question a recruiter poses to you in the initial phone call:

My client’s closing process takes too long. They need this individual to reduce by 50% the time it takes to close their books on a monthly basis.

Amazing. Astounding. The recruiter is blown away. You’ve got 2-3 great examples of where you solved similar/comparable process problems/obstacles.

Let’s try another one:

My client is looking at expanding their regional electro-optical sub-component business nationally. Do you have 2-3 comparable examples you could share about moving a company into different markets against entrenched competition?

Amazing. Astounding. Once again the recruiter is blown away by the 2-3 examples you’ve shared about successful marketing efforts to move your prior companies into new markets.

The recruiter is doing their job asking the tough questions based on client expectations of success. A little preparation and understanding of what the most common obstacles/problems/opportunities someone in a specific role is going to face will allow you to ace the vast majority of “appropriate” interviews.

Keep in mind that if your background is primarily in marketing management and you’ve done very little in sales management, I’m probably going to quickly screen you as inappropriate for this executive search for a sales management job. If you’re essentially a channel marketing director, I’m probably going to quickly exclude you from consideration for the marketing role in my client’s direct sales model.

The key word is “appropriate”.

One of the greatest frustrations we hear from employers/recruiters is that the vast majority of candidates from whom the receive resumes/calls ARE NOT APPROPRIATE” for their openings on a very basic level – this brings us back to a previous blog posting where I made the outrageous suggestion to stop shot-gunning your resume to jobs that are totally inappropriate and focus your search efforts on “appropriate jobs”.

The shot-gun approach to responding to job advertisements/recruiter job announcements is a complete waste of time. Okay – a miniscule number of candidates will occasionally get lucky – after all – even a blind squirrel will get a nut sometimes. However, do you want to base your job search on “luck” or on a systematic – methodical – structured approach validated as generating consistent results?

You make the choice! If you’re not obtaining decent results from your current shot-gun approach of scattering resumes every time you come across a key word – perhaps it’s time to try a test and see if a more focused effort would generate better results.

Now that I’ve repeated myself for the 100th time on the worthless approach of conducting a shot-gun job search, let’s return to the primary focus of this blog post.

Let’s assume you get screened out for an “appropriate” role.

Shame on you for letting that happen.

If you’ve taken all our recommendations in our FREE Archive of job search best practices including such items as preparing a great job search plan, developing an outstanding LinkedIn Profile, consistently and effectively leveraging cover letters, and investing extensive time in the preparation for an interview – then there is NOT a recruiter, HR staff person, or Hiring Manager who CAN deny you the opportunity to be considered.

NOW we come to the real issue behind why you get screened out for “appropriate” openings on the first recruiter interview question (forget all the  “inappropriate job responses” – you should be immediately screened out for these) – you didn’t do your homework – you didn’t apply the best practices in conducting you job search –  you basically “winged-it”.

STOP being screened out prematurely for openings for which you are perfect. STOP letting this happen. Make a resolution right now that you will never allow yourself again to be screened out prematurely for an “appropriate” position.

START today in changing the way you conduct your job search. Take our entire FREE Archive of Audio Programs, Templates, Examples, and other tools – and start transforming your job search. After you swallow that overwhelming amount of FREE content from us – start extracting the FREE content from all other great career coaches and recruiters on the internet.

STOP complaining about your ineffective job search and the obstacles you are facing. There is an extraordinary amount of great content available to you that is either FREE or can be acquired for a minimal investment. Every candidate I have met in this horrific job market that invested time in discovering and using job search best practices has dramatically reduced the time it took to land a great job.

WHAT IS HOLDING YOU BACK?

DO YOU FEEL YOU KNOW EVERYTHING THERE IS TO KNOW ABOUT CONDUCTING AN EFFECTIVE JOB SEARCH?

ON A SCALE OF 1-10 (10 BEING THE HIGHEST) ARE YOU DOING EVERYTHING YOU COULD BE DOING TO CONDUCT A MORE EFFECTIVE JOB SEARCH.

In this blog post, we just took one tiny element of conducting a more effective job search: How to NOT get screened out by recruiters for appropriate positions in their first interview question.

There are hundreds of activities, tactics, strategies you could use to conduct an effective job search.

Barry Deutsch

Jump into the vibrant dialogue in our LinkedIn Job Search Discussion Group on the most common basic best practices of conducting an effective job search.

The Best Recruiters Eliminate YOU With their First Question

How is this possible you might ask?

How could anyone determine whether I am a fit for a job with only one interview question?

Even more shocking is the idea you could be eliminated through the very first interview question?

Shouldn’t there be many factors which determine whether you will give me a change to prove myself in a phone or physical interview?

NO and NO again.

The BEST recruiters approve or eliminate YOU in the first interview question. Your response to my first interview question determines whether I’ll invest more time probing, digging, and validating your claims – OR we’re DONE. The BEST recruiters live and die by this methodology.

Our clients are expecting us to validate, verify, and vet YOU as a candidate who is capable of achieving their expectations of results. We’re not resume factories and we don’t throw paper in the door wishing it sticks. We don’t cross our fingers and hope you’ll be successful. We take a very structured, careful, disciplined approach to interview YOU.

We don’t measure ourselves by the brokerage model the recruiting industry is so well known for – I toss in a resume and if the Hiring Manager falls in love with the candidate – I get a brokerage fee.

The best recruiters do the hard disciplined work for their clients by validating, verifying, and vetting YOU before they’ll considering presenting YOU to their client.

Now that we’ve drawn the distinction between what most recruiters do vs. the BEST recruiters, let’s refocus on how the BEST recruiters eliminate you in their first interview question.

There are a number of factors in measuring a candidate’s ability to succeed in a job. There are also a wide variety of interview techniques to collect this information.

However, one factor stands “head-and-shoulders” above all others – particularly for high level professional positions, management roles, and senior executives. At lower levels in an organization, the primary focus is on executing tasks and activities that can be taught or learned. With a little bit of skill, knowledge, and training, many employees can master the requirements of entry level to lower level roles in an organization.

A common misperception is that high level professional, managerial roles, and executive positions can be defined through the same techniques of entry level/lower level jobs –  writing traditional job descriptions listing minimums of education, skills, knowledge, attributes, tasks and activities.

At higher levels, employees are not measured for doing tasks and activities and applying their skills. They are measured on their accomplishments, achievements, outcomes, deliverables, and results.

Okay – so now we’ve defined the major difference between entry/lower level positions and management/executive positions. At a lower level, you’re measured for your ability to apply your skills and knowledge in performing tasks and activities. At a high level, you’re measured for delivering results and outcomes.

Now that we’ve got that long-winded explanation of what differentiates lower level roles from higher level roles, we can move onto the core point of this blog post:

How The Best Recruiters Can Eliminate You with the First Interview Question

Once I know the most important outcome for the position (this is an entirely different issue for which many employers fail miserably – read more about the first step of our Success Factor Methodology), all I have to do is ask you if you have a comparable – similar – like – accomplishment to this most important – critical – game-breaker outcome that is the NUMBER ONE determining factor of whether you can be a successful hire.

Every high level professional, managerial, and executive role has one or two critical game-breaker outcomes that are required for success.

If your accomplishment IS NOT COMPARABLE – SIMILAR – or LIKE what needs to be done in the job – defined as similar in scope, size, project duration, budget, number of people, outcomes, resources, timeframe, metrics, deliverables – then it’s unfortunate, but

YOU ARE NOT SOMEONE THAT WILL BE CONSIDERED FOR THIS SPECIFIC POSITION.

Our interview is over.

Time for me to move on and pose this question to another candidate.

The process repeats itself hundreds of times on a typical retained executive search.

Does this sound cold and impersonal?

You might be a wonderful human being with tremendous potential to do lots of different things for a company

However, my client has paid an enormous sum of money for me to efficiently and effectively find them the best candidate. There is no better interviewing method than using behavioral interviewing techniques layered against future results needed.

NONE!

In 25 years of executive search, Brad and I have conducted 1000s of searches, interviewed hundreds of thousands of candidates, and implemented more effective hiring best practices in thousands of companies – NO interview question or technique comes remotely close to the methodology of:

What is the number one game-breaker result needed in the job – and then asking the candidate what is their most comparable-similar accomplishment.

Forget about your skills, knowledge, prior experiences, style, behaviors, values, and all the other little things that make you a wonderful candidate. If there is NOT a high probability based on behavioral interviewing techniques focused on the defined results – you’re too high risk. You might be able to achieve the outcomes required, but the risk of failure is too high to justify investing more time in the interview.

DON’T HOLD THIS METHODOLOGY AGAINST ME! I’m not a bad person. You’re not a bad person. You’ll be a great asset to some company – unfortunately NOT my client at this moment in time. I’m performing my role as a recruiter using best practices of interviewing and effective time management to produce results for my clients. It’s a function of the recruiting business model.

Here are some examples to illustrate HOW YOU GET ELIMINATED IN THE VERY FIRST INTERVIEW QUESTION (We define this structured approach in our best practice methodology which we call the Success Factor Methodology):

Result Needed: Reduce the accounting closing process from 21 days to 8 days within 3 months.

Question: Can you give me an example of a significant comparable accounting process that you improved or changed?

Result Needed: Grow profit as a percentage of revenue over a 3-5 year period regardless of revenue and economic cycles.

Question: Please describe a comparable accomplishment where you were the President of a business over a 3-5 year period  and achieved an improved profit percentage each year.

Result Needed: Increase sales by 15% year over year for the next 3-5 years.

Question: Can you describe a comparable accomplishment of growing sales by at least 15% year over year when you’ve led the sales function/team over a 3-5 year period.

If you can’t answer the first question about the game-breaker outcome, nothing else matters. Neither I OR my clients are willing to take the risk that you “might” be able to do it.

You can learn more about best practices that recruiters and employers use to screen and evaluate YOU as a candidate by reading about our Success Factor Methodology. We’ve named our process – but any effective implementation of recruiting/interviewing best practices encompasses these 5 steps. Discover the primary interview questions that quickly eliminate most candidates.

Barry Deutsch

Don’t forget to join our LinkedIn Job Search Discussion Group where you can talk about the issues, problems, frustrations regarding your job search and get direct answers from two of the top retained recruiters and thousands of other job seekers.

P.S. Download our FREE Cover Letter Sample. The Resume and the Cover Letter are the first two things the BEST recruiters look at before picking up the phone to call you. If you don’t give them a tease/hint that you’ve accomplished something similar to there game-breaker objectives, you will NOT even receive a phone call. Click here to get our FREE Cover Letter Sample Format to address the game-breakers.

Job Seekers Should Stop Being So Hypocritical

For 30 years this September, as both a contingent and retained recruiter, I have listened to the complaints by candidates (job seekers) about hiring managers and the complaints by hiring managers about candidates.

Even after 30 years, as I read blog comments, or sit in a chair and listen to these complaints, I’m still amazed (yes, amazed) at the hypocrisy spewing out from both candidates and hiring managers.

I read the comments to our blogs where candidates complain about the black hole when they send resumes, they complain about how long it takes to fill a position, they complain about recruiters, they complain about not getting their calls returned, they complain that their resume doesn’t get read in great detail, they hate the 10 second resume screen, they complain about cover letters, they complain about how these hiring managers are missing qualified people, they complain that the interview wasn’t fair or too short or too long, and that the person conducting the phone interview wasn’t qualified and didn’t know the job. This list could fill a book about the size of War and Peace, or for those not into War and Peace, book seven of Harry Potter.

Sound at all familiar if you are seeking a new position?

I then listen to hiring managers, HR, CEOs and key executives who are doing the hiring complain that, I get too many resumes, I get tired of interviewing average candidates, I will get to those resumes this weekend or next weekend, the resumes don’t match my job, candidates don’t know how to interview, candidates can’t put together two complex sentences, they complain that recruiters aren’t screening tight enough, they complain recruiters are screening too tight, they get angry at the recruiter for wasting their time interviewing unqualified candidates, they rule a qualified candidate out because they didn’t like the way they sat in the chair (I’m not kidding), they rule a candidate out because his tie was not straight (No, I’m not kidding), give me a job spec so tight and narrow that they themselves (this person’s boss and direct report) wouldn’t be qualified, tell me that from a 15-minute interview this person won’t fit, isn’t assertive enough, or my favorite, the candidate isn’t a  team player (so I ask, “What teams will they serve on?” Answer, “Well not right away, but probably in the next two years.”) They also don’t like the candidate’s handshake, or for this sales position the person needs to be a real go-getter, outgoing and aggressive (so then I ask if they like being approached by outgoing, aggressive sales people and they reply, “No, of course not.”) I could fill another book the size of War and Peace with these complaints.

Then I realized in both cases,  I’m talking with or listening to the exact same person.

Job seekers become hiring managers and hiring managers become job seekers.

The problem is that when they move from one side of the desk to the other, their perspective changes, their needs change, their priorities change, and it is a whole new ball game. Hiring, whether it’s a candidate or hiring authority is “all about me” and “what’s in it for me?”  That is just the way it is. Right or wrong, good or bad, like it or not, that is the fact of hiring.

So the next time, before you complain, from either side of the desk, please take a step back, look at yourself and treat the person on the other side of the desk with the same respect you complain about.

I know, I for one, would surely appreciate it.

You can download many free tools from our Web site. Our most popular free resource is the sample cover letter. CLICK HERE to get one.

If your LinkedIn profile is just fair to average download our free LinkedIn profile assessment to help you build a great profile that gets you noticed. CLICK HERE to download.

You should also join our LinkedIn Job Search Networking group. This group had 3,900 members. The articles and discussions can only help you with your job search. CLICK HERE to join, all are welcome, and of course it is free.

I welcome your thoughts and comments. Good or bad, agree or disagree, all voices are welcome. Just be respectful.

Brad Remillard

3 Simple Absolute Musts In A Job Interview

Interviewing is an art more than a science. Like most art, there are the Van Gogh’s and then there are those that work hard but never reach a professional level. They may still be good, just not good enough.

I think that is the way most candidates approach the interviewing process. They think they are good, when in fact, most are not good enough. This is especially evident when a candidates tells me, “I’m getting interviews but just not getting the job.”  To me, that rings out loud and clear, you need to take a look at your interviewing skills.

Here are three things I find missing with candidates in an interview.

1) Confidence I find this lacking, especially with candidates that have been in a job search for a long time. As they become more and more desperate they tend to exude less and less confidence. This comes across in a number of ways that I believe most candidates don’t even realize. For example, body language,  how you sit in the chair, eye contact, tone of voice, confidence in answering questions, staying so general in the answer for fear that getting too specific or detailed may rule you out, or giving long rambling answers so as to encompass everything in the hope that you have covered what they are looking for.

Nobody wants to hire a person that isn’t confident. This is especially true at the manager level and up. Few want someone that comes across so weak they will not voice an opinion.

With candidates I coach, I always recommend  interviewing the same way you would if you had a great job and didn’t need the one you are interviewing for. I believe this helps in bringing out the real you. Most candidates act differently on the job than in an interview, so it is very important that the interviewer sees you as you would be on the job.

2) Questions In many ways this is a symptom of confidence. Why is it when an interviewer asks, “Do you have any questions for me?” candidates often say, “No not right now.” I don’t understand that.  This clearly demonstrates weakness, lack of interest, or lack of understanding of the position, any of which gets one knocked out of the running.

This is your opportunity to shine, to demonstrate your depth of understanding, to probe, to engage, get clarification, and basically stand out. I think one of two things stops candidates from asking questions; 1) fear that they may appear to be too confrontational or challenging or 2) lack of preparation. Either one is generally not going to help the candidate win the interview.

All candidates should be well prepared with questions. There are so many areas that  you can ask good questions about that will help separate you from all of those that don’t. This is so important that in our candidate job search workbook  “This Is NOT The Position I Accepted” we have over 135 questions to ask in over seven different categories. That demonstrates the importance of asking questions in the interview.

3) Preparation This is probably the solution to the first two.  Taking the time to properly prepare is the biggest problem I have discovered over and over again that candidates fail to do or do properly. Poor preparation is just as bad as no preparation. Here are some stats I have been keeping as I have asked candidates about their preparation.

A) Less than 5% of candidates have actually written out answers to the most basic questions that they know will be asked in an interview.

B) Less than 1% have actually video recorded themselves interviewing.

C) Less than 1% have conducted mock interviews.

D) Less than 10% prepared questions they wanted to ask during an interview.

E) Less than 20% have asked others for feedback after an interview that they didn’t get.

F) Less than 10% have identified any weaknesses in their interviewing style.

G) Less than 2% know all of the three things that can be measured during a phone interview.

H) Less than 10% can give very detailed answers about the bullet points on their resume.

I) Less than 1% have even considered body language in preparing for an interview.

J) Less than 5% prepare for an interview the right way.

K) Less than 50% know they have a weak handshake or poor eye contact.

Not everyone makes all of these, but to my surprise most make many of them. This is why candidates are often not good enough at interviewing.

You can get our Candidate Job Search Workbook for FREE (just pay $5 shipping). You can review the questions, read the multiple chapters on interviewing, and even learn the ten must ask questions in an interview. CLICK HERE to learn how to get your workbook sent to you for just the cost of shipping.

Download our sample cover letter. This will help make sure your resume aligns with the position, and recruiters appreciate this style. It is free.  CLICK HERE to get yours.

Finally our LinkedIn Job Search Networking Group is free to join and all are welcome. This group has over 3,800 members and a wealth of articles, job postings and discussions to help you. CLICK HERE to join the group.

I welcome your thoughts and comments.

Brad Remillard

You can’t interview yourself out of a wet paper bag

The vast majority of candidates Brad and I meet are horrific at interviewing. It’s bordering on embarrassing and humiliating. WHY? (Here’s a little hint to keep your interest – it has nothing to do with the actual interview presentation)

Before we get into the WHY – let’s establish our credentials for making this bold and outrageous claim:

Job Search and Interviewing Expert Credentials

Brad and I each have over 25 years of executive search experience. We’ve interviewed hundreds of thousands of candidates.  We’ve worked on over a 1000 executive searches, trained over 30,000 CEOs, Presidents, and Senior Executives in how to make better hiring decisions. We’ve written THE definitive guide for executives on hiring top talent called “You’re NOT the Person I Hired”, have over 10,000 copies of our book in print, and have been awarded Speaker of the Year by one of the most prestigious CEO organizations in the world, Vistage International.

On top of those credentials, we’ve developed an award-winning job search process called the Career Success Methodology, which we’ve been teaching to candidates for a quarter of a century. We wrote a book on this Methodology called “This is NOT the Position I Accepted”. The Methodology is based on our extensive background as recruiters interviewing candidates every day of the week for real world assignments. We’ve researched it, field tested it, and validated it as a methodology to reduce the time it takes for you to find a great job by at least 50%.

I felt it necessary to pull out the proverbial brag sheet and first establish our bona fides before I jump up on my soapbox and lay on you one of the biggest contrarian pieces of research you’ve probably ever heard.

Interviewing Mistakes and Failure

Most candidates stink when it comes to preparing for interviews. I’ll bet that’s shocking to most of you.

Everybody thinks they do a great job preparing for an upcoming interview and then they wonder why their “hit rate” – the percentage of offers to interviews is below 1-2%.

The ability to screw up the interview becomes obvious minutes into the discussion. Most of you lack a command of details, specifics, and quantification for your claims. Brad and I eliminate over 90% of all executive search candidates in the very first question within the first 5 minutes on a phone call.

Here’s how it goes:

Please share with me your most significant example of taking initiative in your last job – where you went above and beyond the call of duty to deliver a significant result to your (company, team, department, function, office, group).

Deafening silence.

Let’s ask it a different way: How about sharing with me your most significant example of where you were proactive – where you achieved a great result for something you thought needed to be done but you were not forced or required to do it.

I helped to create a new process.

More silence.

Tell me about the process. For example, why did it need to be created. When did it start. Who else was on the team. What was your contribution? What was the quantifiable outcome of creating the process – what business result was achieved? Did you win any rewards or recognition for it? What would your boss tell me about your achievement? Would they consider it a significant example of initiative?

5 minutes later it’s obvious you’re trying to make up the answers OR you really didn’t drive the project results OR it’s an insignificant example – but it was the first thing that popped into your mind.

If you’re not prepared at a management or executive level to delve into the depths of your most significant accomplishments  – scope, pace, size, outcomes, timeframe, problems, issues, conflict, people, resources, budget, changes, learning – then prepared to be blown out after a couple of minutes.

The vast majority of candidates we meet at a managerial and executive level treat interviewing like “I’ll just waltz in and take the questions as they come – my background speaks for itself.” I cannot begin to tell you the number of times I’ve seen candidates look down at their resume and try to remember what the details were behind a bullet point they listed.

You  might be able to fool a few ignorant and ineffective executives with this form of interviewing, but the vast majority of sophisticated and capable hiring managers and executives will cut you off at the knees after a few minutes. Here’s the sad part – they’ll give you hope by granting a courtesy interview and then telling you at the end “we’ll get back to you” – yet your phone never rings. 90% of the reason you never got asked back was that you FAILED to prepare properly.

Your ability to ACE an interview is not how you do in the interview, it’s what you did to prepare before you ever got to the interview.

Action Steps to Correct Interviewing Failure

Take a few minutes and listen to our archived audio programs on interviewing from our Internet Radio Talk Show or join our LinkedIn Job Search Discussion Group to learn more about effective interviewing. Have you downloaded for FREE our most popular chapter on the phone interview from our workbook? Finally, a significant element of our Home Study Job Search Kit is focused on how to prepare for an interview.

Have you gone through the chapters in our Job Search Workbook that take you painstakingly step-by-step through how to effectively prepare for an interview. Exercise and exercise, template after template, writing down your accomplishments using a structured response approach, practicing it until your head is ready to explode.

You could be the world’s most introverted and shy individual, and still perfectly ACE an interview. Success in the interview IS NOT about making a great presentation – it’s about the preparation required before sitting down with a hiring executive or manager.

Your effective preparation gives you the confidence, content, and capability to ACE most of your interviews and get a high percentage of call-backs for additional interviewing.

Barry Deutsch

PS – Remember the key to effective interviewing is preparation, preparation, preparation!

photo courtesy of NickySmith

An Absolute Must For A Job Interview

One of only three things that can be measured during a phone interview is communication.  The interviewer is determining how well you communicate and how well you will work with the management team. Communication style is critical to cultural fit. If you are thinking verbal communication, in this instance you are half right. Most candidates think we are talking about one’s use of the English language and proper use of verbs, avoiding the word “like,” being succinct, and all the other verbal components of communication. Generally you are correct, but not this time.

This time I’m referring to listening skills. This is also a component of communication. Before you click away, recognize that study after study revealed that most people are not good listeners. In the case of candidates not being good listeners, this happens not necessarily because you are not generally a good listener, but rather because of the interviewing process itself.

Too often candidates don’t hear the complete question because mid-question they start thinking of an answer to the question that hasn’t even been asked yet. The candidate anticipates what they think the interviewer is going to ask and then starts formulating an answer in their mind. Too often to the wrong question.

I have interviewed over 10,000 people in my 30 years as a recruiter, and this is a constant battle. This is even more profound on a phone interview. I believe it’s due to the fact that the candidate can’t see the interviewer, and can’t tell by body language or eye contact when the end of the question is coming is one reason why it is such a problem on a phone interview.

Failure to listen to the complete question and then targeting the answer to actual question is one reason why so many qualified people never get the job. I hear this from hiring managers all the time.

Most candidates will be better off taking a slower approach and listening carefully prior to jumping in with an answer that isn’t relevant to the question.

Work on your listening skills. Don’t just assume you have good listening skills in an interviewing situation. This is a unique environment. You may be a great listener day to day, but when the pressure of an interview and your desire to do a great job collide during the interview, listening is usually the first thing to go.

If this was helpful to you please help others by passing it on. Everyone needs to help everyone until the economy turns. Consider emailing it to your network, posting on a blog, adding to your status on Linkedin or Facebook or Tweet it. Let’s help others. It will come back to you.

Join our Linkedin Job Search Networking Group for a lot more discussions and articles to help you with your job search. CLICK HERE to join in.

Download our FREE 8 Point Job Search Self-Assessment Scorecard. Identify the strengths and weaknesses of your job search so you jump start your search in 2010. CLICK HERE to get your free copy.

You can also download a free sample cover letter that  has proven to align your background with what the company needs. Thousands already have and it really works. CLICK HERE to get yours.

I welcome your comments and thoughts.
Brad Remillard

10 Simple Job Interviewing Questions Most Can’t Answer

I was sitting in on an interview with one of my clients recently, when out of nowhere came a question that not only made the candidate take pause, but also probably eliminated him for the job. It wasn’t a trick question or illegal question. It wasn’t a question that the candidate couldn’t answer. In fact, it was so simple the candidate should have been able to answer it easily. Instead, he sat there like a deer in the headlights thinking, because he didn’t have an answer. The mere fact that he had to think on such a simple question was a problem to begin with.

So what was this simple question, “What is the most recent book you have read that will help you be a better employee?” This could be any business related book on,  leadership, management, social networking, staffing, biographical,  functional, organizational, self-improvement, etc in the last 6 months. The person has been unemployed for 3 months so it isn’t  unreasonable to assume they read, or is it?

So what would you have replied? Please leave your answer in the comments section.

I find it amazing how many professional people don’t read on a continuing basis. If for no other reason than to stay up to date on trends, changes and advancements in their field. So many candidates stop reading non-fiction after college. We find that the very best candidates we work with are continually improving themselves by reading. Not just periodicals like the WSJ, trade magazines, or blogs, but books.

I started thinking back about other similar questions I’ve heard asked, usually by CEO’s, during an interview that most can’t answer. I’ve listed them below to help you out, so you don’t end up looking like a deer caught in the headlights.

1. What do you do to stay current and up to date in your profession?

2. How many workshops, seminars or training programs have  you attended in the last year?

3. What is your favorite book on leadership?

4. What book has impacted how you manage or lead the most?

5. If  you could only refer one book to someone coming up the ladder what would it be?

6. What do you do regularly to improve yourself?

7. In your annual reviews, what has your boss recommended you need to work on or improve on? After they answer, the follow-up is, What have you done to work on those issues?

8. How many books have you read in the last year?

9. What periodicals do you read daily or weekly?

10. What is your favorite business book of  all time?

I have heard all of these asked in one form or another in my 30 years as a recruiter. In fact, I even ask them when I know a client will ask them.

The fact that these questions may not directly link to one’s ability to perform in the job, they do reveal a lot about the person and their understanding to constantly improve themselves. A CEO that wants to constantly improve the company wonders how a candidate can do this, if they don’t even work to improve themselves.

I hope this helps you better prepare not only yourself, but for an interview.

Join our Linkedin Job Search Networking Group. 3400 others have joined in on the discussions and articles. CLICK HERE to join.

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I welcome your thoughts and comments.

Brad Remillard

I’m Getting Interviews But No Offers. WHY?

This was a question a potential job search coaching candidate asked me. Although frustrating, at the same time it is a very good problem to have. At least she was getting interviews.

In today’s world just getting up to bat can be difficult, but striking out is frustrating. So what do you do if this is happening to you? Over 30 years of working with candidates and over 10,000 interviews, it is my experience that when this happens the candidate is generally making some fatal mistakes in the interviewing process. They don’t need a major overhaul. They are either doing something small, that is easy to fix, or in most cases NOT doing something that eliminates them.

After all, the hiring manager has seen their resume, often interviewed them and asked them back, and they may have even come in second place a couple of times.  So rarely, if this happens a lot, is it always experiences, skills or abilities. Those have already been taken into account. Also, as everyone knows that has done extensive  hiring, the most qualified person doesn’t always get the job. Often, and unfortunately, it is the best interviewer that gets the job. A fact candidates have a very hard time accepting.

Many candidates have this  happening to them and never really understand, “why?” The sad part is the candidate ends up spending a lot more time in job search mode than necessary. Often months and that is expensive. To help, our job search workbook, “This is NOT the Position I Accepted” deals extensively with this exact issue.

The first step in dealing with this issue is knowing the answer to this critical (yes critical) question, because if you don’t know the answer chances are very good you will never know what’s wrong, so you can’t fix it. What are the most important three words in a job search and interview? Hint, they are the same words for both a job search and interview.

If you guessed preparation, good guess, but wrong. Preparation is the outcome of these three words.

Presentation is key, and the answer. Candidates are judged so much on the their presentation that it is often a bigger factor in getting a job than qualifications. For example, I heard on a news channel that Whole Foods will not hire anyone that shows up to an interview wearing a suit. I don’t know if this is true or not, (just because it was on the news doesn’t make it true) but that is presentation. Show up in a suit, and before you even leave the lobby, before you introduce yourself, in less than 1 second the hiring manager has already decided you won’t fit in their company’s culture. They assume you didn’t research the company or you would know this.

If this is happening to you, I have found from coaching candidates that it is time to take a hard look at their presentation. This is very hard to do. It means I have to be tough, possibly risk hurting feelings, get critical, tell people they come across too casual and therefore possibly signaling a lack of energy, and for older candidates this is often interpreted as burned out or just waiting to retire.

None of these may be true. It doesn’t matter if it is true or not. It is reality. A dose of reality is often exactly what many candidates encountering this issue need.

Another issue is confidence. Too often when candidates become desperate and really need a job they are too afraid to engage the interviewer. This lack of confidence comes across as weakness. This is the kiss of death especially if you are interviewing for a manager.

You should always interview the same way you would if you had a great job and didn’t need this job. That confidence will come out. Most companies want to hire people that are leaders, and confidence is an essential element of leadership.

Join our Linkedin Job Search Networking Group along with the other 3300+ members. The discussions and articles will do nothing but make your time looking for a job shorter. CLICK HERE to join.

If you are getting interviews but no offers, you should consider reading our job search workbook, This Is NOT The Position I Accepted. It was written to get you through the interview with confidence. We will send it to you to review for just$5. CLICK HERE to get  your copy.

I welcome and encourage your thoughts and comments.

Brad Remillard

Are You Speaking the Right Language During the Interview?

Candidates too often focus exclusively on the verbal communication aspects of a job search. How much time have you spent on the body language aspect of communications?

Some say body language is 70% of communications. Whether or not you agree with this  percentage is irrelevant. All will agree it is a high percentage. So that begs the question, “What have you done to ensure your body language is communicating the right way?”

Knowing I was going to write an article on this topic, for the last two weeks I have asked over 100 candidates, “What have you done to ensure you are using proper body language during your job search?”  Not surprisingly, most just looked at me like a deer in the  headlights.  A few actually knew what I meant and one even admitted they had thought about it. The famous thought about it, not necessarily done anything about it. Two indicated the outplacement firm had videoed them so they could see themselves.

Given this incredibly high percentage, I would think more candidates would at least have read up on the subject, maybe videoed themselves in a mock interview, or practiced so as to be aware of what to do and not to do.

The reason for this topic is because of feedback I received from an interview one of my candidates recently had. The problem wasn’t regarding the person’s technical abilities, it was around the candidate’s body language and what it conveyed. Right or wrong, it doesn’t matter. In this economy the company can move on to the next candidate, get the same technical abilities and body language that conveys the right message.

When I met with the candidate, I noticed a couple of issues and mentioned them to the candidate. One was poor eye contact and the other was how he sits in the chair. He looked at me when the question was being asked, however, as he started to answer the question he would lose eye contact. He would look down, glance up from time to time then look back down, adjust his glasses, and then look down. I mentioned this to him. At first he was shocked, denied it, and flat out didn’t believe me. I have mentioned this hundreds of times to candidates over the last 30 years. This is a common reaction by most candidates. They don’t even realize they are doing this. Nobody has ever told them, and since they have never been videoed, they can’t see it for themselves.

The second thing I mentioned was how he sits in the chair. He was rather tall so he tended to slouch down in the chair almost like one does at home on the couch while watching a baseball game. I strongly recommended sitting up straight, and when wanting to stress a point, he could even slightly lean forward to engage the interviewer. Coming across overly relaxed in a somewhat formal setting of an interview is not the proper presentation. As my client said, “This would not look appropriate during a board or investor meeting.”

As a candidate, you should not assume you have good body language. You should test it. Consider videoing yourself. You will not only notice  poor body language,  but you will also pick up little nuances that you don’t even realize you are doing. This is a powerful tool. Most candidates have or can  borrow a video camera to work through this exercise.

Don’t underestimate body language. It not only applies during an interview, but also in your networking. People only want to refer others they are proud of. If you present poor body language in a one-on-one networking coffee you probably will not receive any referrals.

Download our free LinkedIn Profile Assessment and make sure your profile is as compelling as it can be. CLICK HERE to download your free assessment.

Our Linkedin Job Search Networking Group has over 3000 members and provides a wealth of topics and resources for you. CLICK HERE to join, it is FREE.

Also, our Web site has a sample cover letter for you to use that will help you stand out and align  your background with the job needs. You can find it at the bottom of our home page at  www.impacthiringsolutions.com in the “What’s New” section.

I welcome your thoughts and comments. If  you have a story about poor body language, please share it so others can learn.

Brad Remillard

There is No Time for On The Job Training While in a Job Search

A job search is much like a cable news show,  you have to get your point across in sound bites. You often don’t have time to give a detailed answer. Candidates need to get comfortable with doing this.

Think about all the times during your job search when you are required to give the famous, “30 second talk.” Many times during the interview process you have a short period of time to answer the question or give your introduction, you use bullet points on your resume and even your business card,  and all of these require you to express yourself in just a few words.

This is one reason why a job search is so difficult. Not only is it very difficult to speak in sound bites, most candidates are not prepared on how to do it. This technique takes practice and fore thought. This is not a case where you can just wing it. How many times have you left a meeting, only to realize you didn’t give a great answer to a question, didn’t get your point across as well as you would have liked to or thought, “OOPS I forgot to say ___.” This happens mainly because the candidate hasn’t taken the time to really get prepared.

A job search is not the time for on-the-job-training.

It is our experience that candidates wait too long to understand this point. You can’t wait and hope you will do just fine. First off,  “just fine” in this economy doesn’t cut it. Secondly, in this economy, there may not be a second chance for months.

As part of our job search coaching programs, we spend a lot of time preparing candidates for these short sound bites.  Although frustrating for candidates, we have seen these sound bites pay off so many times, we have to continually reassure the candidates of the need to prepare for them.

Candidates need to spend more time preparing and less time running to networking meetings, coffees, and one-on-ones until they are completely prepared. We find that candidates waste  excellent opportunities because they were not prepared on how to communicate in sound bites. I get calls weekly asking how best to do a do-over because the candidate believes they missed an opportunity.

There are rarely do-overs in a job search.

To learn how to speak in sound bites consider:

1. Write out what you want to say. Then wordsmith it until it is less than one minute.
2. Get help. This is a difficult task that takes experience. Don’t be afraid to invest in some professional help.
3. Take the known items and the comments or questions, such as your introduction, elevator talk, the question,”Tell me about  yourself,” or “So, what do you do?”  Most of you know these, after all you have been asked them many times during  your search, and convert them into short sentences that get the point out in less than one minute.
4. Practice them. Go to people in your network and test them. This is like any marketing campaign.
5. Once you have the answers for these then add one more set of comments and answers. Having two different sound bites is always a good thing.

Take some time to step back and get prepared. I know every candidate wants to jump into a job search as soon as possible. The problem is this jump is often in the wrong direction.

Like most things in life, if  you do the ground work, get prepared, and do some planning things go a lot better.

Our Linkedin Job Search Networking Group has a lot more resources to help with your job search. Join the other 3000 people in this group. It’s FREE to join, just CLICK HERE

If you would like a free sample cover letter to help you stand out and align your experience with the job, you can download it for FREE at www.impacthiringsolutions.com and scroll to the, “What’s New” section at the bottom.

I welcome  your thoughts and comments.

Brad Remillard