Some Common Interviewing Mistakes

Q. What are some common interviewing problems you encounter when interviewing candidates?

A. This answer could be a book. Candidates do some really, let’s just say, unique things in interviews. Some of my favorites, they swear like the proverbial drunken sailor, put their feet up on a table, accept cell phone calls in the interview, reply to text messages, ask the interviewer to wait while they finish a call, dress inappropriately, chew gum and blow bubbles, just to name a few off the top of my head.

One of my personal favorites is how a candidate answered the question about why they were late to the interview, “They overslept because they were hung over.” At least they were an honest person.

I find the two biggest mistakes candidates make are not answering the question and failure to ask for clarification when they don’t understand the question. Here are some common problems that happen when one of these occur:

The kitchen sink answer: Candidates answer the question so it includes everything they’ve ever done. They ramble on for what seems like forever hoping that if they talk long enough the person will forget the question they asked.

The politician answer: They don’t answer the interviewer’s question. Instead they answer the question they wanted the interviewer to ask or give a preplanned answer to every question.

The dentist answer: Their answers are so short it is like pulling teeth to get a complete and thorough answer.

Multiple choice answer: The candidate wants to make sure they don’t leave anything out so they rattle off a list of accomplishments and skills, leaving it up to the interviewer to pick from this list the ones they feel best fits the question.

If you don’t understand the question don’t be afraid to ask for clarification.

Q. Should I reply to job ads that don’t identify the employer? Do recruiters post ads for non-existent jobs to solicit resumes?

A. If you are unemployed you should respond to all job ads for which you are qualified. It shouldn’t matter if the employer is identified. If you are working, caution is required. Many employers don’t want to be identified when posting ads for a variety of reasons. The company may not want people just showing up in lobby to apply. Others may not want their competitors to know they are looking to hire someone or the position may be confidential and the company doesn’t want their employees to know. I wouldn’t let this discourage you from responding if you are unemployed.

It is very likely that recruiters do place ads for non-existent jobs. On the surface this sounds like a bad thing, but it actually is a good thing for people actively looking for a position. When a company contacts a recruiter with an opening, the recruiter may have only a few minutes or hours to submit your resume before the company selects the ones they want to interview. If your resume is already in the recruiter’s system they can do this. It may take days to write the ad, post the ad, you read and reply to the ad, and then the recruiter screens your resume. By this time, the company may already have a short list of candidates and you missed out. Recruiters that recruit in a specific functional area know they need to have an inventory of talent at the ready. Being able to present your resume within minutes of a client’s request is a good thing for candidates.

Is your LinkedIn profile complete and compelling? Test it by downloading our free LinkedIn Self Assessment. CLICK HERE to download. Make sure your profile is the best it can be.

To validate whether or not your job search is effective, we have put together a job search self-assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you to identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

If you liked this article, please send it to others so they will benefit too. Post it to your Facebook page, Tweet it, or submit it to your LinkedIn groups.

I welcome your thoughts and comments.

Brad Remillard

Getting Interviews But No Offers? Here’s Why

Q.  I’m getting job interviews but not receiving offers. Is there anything I can do to change that?

A. I assume from your question that the interviews are with companies, as opposed to recruiters, and that they are in-person rather than phone interviews. In addition, the company has seen your résumé prior to interviewing you. This means that your résumé is working. Companies, maybe even recruiters, like your background, experience and skills enough to want to meet you so I wouldn’t change a résumé that is working. The problem then is most likely your interviewing skills.

My guess is that you have not done enough preparation in this area. When I coach executives with this issue, the first place we start is by filming the person while I interview them. I suggest you try this. People are amazed at how different they look on video from how they perceive themselves. For example, some studies indicate as much as 70% of communication is nonverbal, i.e. body language. When you review the video, what is your body language saying? How are you sitting in the chair? I know candidates always think they are looking the interviewer in the eyes when answering, however, often the video reveals something different. You will hear exactly how you communicate in your own words. How often do you use the word “like” or “uh” to connect sentences? Do you actually answer the question asked or the one you want to answer? Seeing yourself in an interview may solve your issues.

Q. Should I use a cover letter with my résumé and is there a preferred format?

A. I recommend having a cover letter. As a recruiter, I’m interested in your résumé way more than a cover letter. I have spoken with many executives and HR professionals that expect a cover letter. The important thing to remember about a cover letter is that it is not an extension of your résumé, an addendum to your résumé or held to the same standards as a résumé. Candidates often think because they included something in the cover letter, they don’t have to include it in the resume. Wrong. A cover letter is just that, a letter. It highlights points of interest relevant to the position you are applying for. If something is mentioned in the cover letter, it is imperative that it is also presented in the résumé.

I prefer a one-page, two-column cover letter. One column is titled, “What you seek” and the second column is, “My experience.” This format makes it easy for the reader to quickly align your experience with their needs so they will want to read your résumé. After all, there is only one purpose for a cover letter, which is getting the reader excited enough to read your résumé.

Join our Linkedin Job Search Networking Group. 6,000 other people are benefiting from the discussions and articles. CLICK HERE to join, it is free.

Turbo-charge your job search in 2011 by evaluating its strengths and weaknesses with our FREE Job Search Plan Self-Assessment Scorecard. This will help you and your accountability partner get your search started out right. CLICK HERE to download your scorecard.

Need a great cover letter? We have a free sample cover letter on our Web site that is proven to get you noticed. CLICK HERE to download yours.

If this was helpful to you, then please help others by forwarding it on to your network, posting it on your Facebook page, Tweeting with the link, posting it to your Linkedin groups or status update.  Let’s all do everything we can to help those looking for employment.

I welcome your comments.

Brad Remillard

Work Ethic: What is it and do you have it?

Sabbatical from Writing About Job Search

Brad and I are back after a month-long sabbatical where we’ve been working our hearts out preparing for 2011. We’ve got so many initiatives underway, including a couple of new e-books, an entire on-line learning university, a job board for $100k plus job seekers.

A lot of people tend to think of December as a down month, a month to kick back, relax, take time off, not work very hard. For Brad and I, this was a very busy December and we’re excited about the job market and hiring possibilities in 2011.

What is Hard Work?

Onto the real blog subject – what is hard work?

Candidates claim they have a high work ethic.

Employers desire candidates with a high work ethic.

Why do I want to tackle this subject? It came up in conversation with my girls HS basketball team the other day. We were discussing why we win sometimes and why we lose.

I told the girls that most of the teams we play are evenly matched with us in skill. Sometimes we win because we play with a higher work ethic than our opponents, and conversely sometimes we lose because we have a lower work ethic than our competitors on the basketball court.

Is Hard Work the same as Work Ethic?

How do I define work ethic – I define it as outworking those around you. Those around you could be your co-workers, your teammates, the opposing team, a project team – any group of people who are competing with you for attention, rewards, recognition, influence, promotions, more money, more playing time, etc.

Many of these other people are smarter than you. It doesn’t matter. In the end, outworking others will usually trump pure intelligence and educational background every time. It’s not what you bring to the table in a game or at work – it’s how you apply it in getting results.

Usually the people who have a high work ethic, or who outwork their peers have a variety of traits that support and reinforce their ability to outwork everyone around them. These traits include being proactive, showing initiative, working longer hours, being the first one to turn on the lights in the morning, and the one who turns the lights out at night, doing more than you’re asked to do, going the extra mile, anticipating what needs to be done, and bouncing back from set-backs and adversity with renewed energy.

Who works hard and who doesn’t?

I’m going to suggest that less than 5% of the population has a high work ethic or demonstrated ability/desire to outwork those around them. I’m not referring to workaholics nor am I referring to compulsive disorders. These top achievers simply work harder than everybody else.

The other 95% of the population is satisfied or complacent with being average or mediocre.

A few tough questions about working hard

Where are you on the spectrum from complacent to “outwork everyone”?

Could you offer examples and illustrations in an interview to demonstrate how your work ethic/ability to outwork others – is head and shoulders above your peers? Do you stand a chance of getting a job in a tight job market if you can’t demonstrate these traits?

Perhaps this blog has challenged your conventional thinking about the term work ethic – where most people associate work ethic with the willingness to work long hours – which is a small element of outworking other people.

Who is your role model for outworking others?

Barry Deutsch

Do You Get Mistreated By Employers as a Job Applicant?

Does the process of applying for a job feel like you’re trapped in a Rodney Dangerfield Comedy Skit?

I ran a recent blog article on Hire and Retain Top Talent Blog raising the question of whether hiring managers and human resource staff “mistreat” job applicants. The response was an overwhelming admission of guilt.

This blog article was sparked by a post I read on the About.Com Human Resources Blog. The primary point that the blog author, Susan Heathfield,  makes in her post, is that candidates deserve a response and they deserve the right to know where they stand in your hiring process. They especially deserve the right to know on a timely basis if you reject them.

I am amazed at the number of employers who don’t have the courtesy to tell applicants they didn’t get the job, employers who are rude and inconsiderate to potential future employees during the interview process, and employers who are not responsive in returning emails or phone calls to applicants.

Have employers lost their manners?

Do employers feel a sense of superiority in that they can get away with mistreating job applicants in this job market recession?

Have a large percentage of employers simply forgotten the golden rule of dealing with people “Do unto others as…”

When you can’t get an employer to call you back after they’ve conducted a phone or face-to-face interview,

What’s your worst horror story of being mistreated by employers – either the hiring manager or someone on the HR staff?

After the “mistreatment” how did you feel about the company? What were the words you used to describe this employer to your your friends and business contacts?

Barry Deutsch

If you’ve not downloaded a few of our FREE Job Search Audio Programs recorded off our live Internet Radio Show, now might be the time to find a tip or two to help in your job search.

7 Reasons Recruiters Screen You Out

I know from all of the comments I receive, the tweets on Twitter, and the comments on blogs and articles about recruiters, that one of the biggest frustrations with candidates is about recruiters. On a daily basis I read, how mean recruiters are, how people claim to be qualified for a job don’t get past the recruiter, how people with years of experience  get weeded out by recruiters, and of course, the black hole resumes go in when candidates send them to recruiters.

First, let me clarify that I’m not trying to justify bad behavior by some and maybe even many recruiters. Every profession has them, some more than others. There are even bad doctors, engineers, pastors and so on. The purpose of this article is to clarify for candidates what recruiters do and why, to help reduce the frustration. I hope by understanding, although maybe not accepting, it will make it easier on candidates.

Recruiters don’t really care if you are qualified, have years of experience, or have all the right skills, knowledge, and certifications. Obviously these are required. You must recognize that many candidates have these for every job. Recruiters don’t get paid  for finding candidates with these traits. I can tell you as a recruiter for 30 years, and one that still makes a living as a recruiter, how much I wish this was the case. If  it were the case, I would be writing this article sitting on my yacht, instead of my patio.  We get paid only for finding hireable candidates.

I learned this in my first year as a recruiter. I would ask the client if they liked the candidate and many times they would say they did. I would ask if they thought the candidate was qualified and they would reply, “Yes.” I would even ask if they thought the candidate could do the job and they would reply, “YES.”  These were all good questions that lead me to believe the candidate was going to get hired, only to find out someone else got the job other than my candidate. Why? How could this be? I was just as mad, frustrated, and upset as the candidate.

The answer was simple. One day I was venting my frustration to a much more experienced recruiter who informed me that I wasn’t asking the right question. He said those are all nice things to know, but those aren’t what I care about. The question I should have asked was, “Is the candidate hireable?” Now that question has a completely different meaning. It is what I and the candidate really wanted to know.

So what is hireable? Well, as one justice on the Supreme Court once said, “I can’t define it, but I know it when I see it.”  So much of what is “hireable” is subjective by both the recruiter and the hiring team and is hard to define. The following is my best shot at trying to define it. This is by no means an all-inclusive list. Again, it is designed to simply help candidates better understand, with the idea that understanding helps reduce frustration.

1. The candidate has all of the requirements to do the job. This is a given.
2. The candidate is neither under qualified or over qualified. My experience is that candidates accept the under qualified, but rarely accept the concept of over qualified. Either one makes a candidate not hireable.
3. Presentation. I have written extensively about this. Recruiters care a great deal about how you present yourself. I don’t just mean physical presentation. I mean the complete package of presentation skills. Your presentation skills start the minute you answer the phone for the first time.
4. Communication skills must be appropriate for the position. This just happened to me recently. I was doing a search for a communications person in a PR firm. One candidate had all of the right qualifications on paper, a good background, good schools, but constantly used the word “like” in just about every sentence. One would expect a person in PR communications to know better. Sorry, but not hireable from my point of view. My client would question my judgment if I recommended them for a communications position and they couldn’t communicate properly.
5. Style is important. Granted this is very subjective, but this is why companies are willing to pay recruiters thousands of dollars. They trust our judgment on this issue. If the style of the candidate doesn’t match that of the hiring manager then the candidate may not be hireable. It doesn’t mean that  the person isn’t a good person, it just means that they aren’t the right person.
6. Fit is another highly subjective characteristic that determines hireability. If your personality isn’t going to meld with that of the hiring manager or the company’s culture, then you aren’t hireable for this position. Not everyone is the right fit. I interview candidates all the time that tell me they left the company because it just wasn’t a good fit. I know recruiters do their best to make sure this is aligned. Nobody benefits if the candidate doesn’t work out because they can’t adjust to the company.
7. Listening and answering the questions. This is part of communication, but needs special attention. Every recruiter is assessing how you listen and answer their questions. Recruiters know this is an indication of how you will perform in front of the client. This is the point at which most candidates eliminate themselves. They don’t answer the question asked, their answers are so vague it is impossible to know what THEY did, or they ramble on in hopes of covering everything. As a result, I would not only be embarrassed to present you to my client, but worse, my client would be upset with me for doing so.

From my position as an executive recruiter, these are just the top seven things a candidate must excel at to be hireable.

Is your resume not getting noticed by recruiters? Try using this sample cover letter. Candidates tell us this cover letter has tripled their response rate from recruiters. CLICK HERE to download this sample cover letter.

For a lot more on this topic, and other job search related topics, join our LinkedIn Job Search Networking Group. It is a great resource for career experts and discussion. It is free. CLICK HERE to join.

Is your job search going as well as  you thought it would? Is it moving slower  than you expected? If it is, then download our FREE 8-Point Job Search Assessment Scorecard. It will help you identify the strengths and weaknesses of your job search. CLICK HERE to download.

If you liked this article, please share it with others on your Facebook page, other LinkedIn groups, or with your contacts.

I welcome your thoughts and comments.

Brad

Is Your Job Search Focused On Employment or Employability?

My experience from speaking with tens of thousands of candidates over the last 30 years as an executive recruiter is that most candidates focus like a laser beam on employment. Finding that next job is all they think about.  Not bad, but I have found that those that find a job fastest focus on employability first.

Changing the focus will change your search. When candidates focus on only finding a job, they often lose sight of why they are employable. This focus changes how they interview, where they look, the process for finding a job, and ultimately leads to accepting the wrong job, which results in returning to the job market sooner than expected.

Focusing on employment can also lead to desperation in a job search. Download a FREE copy of the “Circle Of Transition” CLICK HERE. This shows up in the interview as fear, poor body language, lack of energy, incomplete answers or rambling answers. It impacts the job search as candidates try to demonstrate how they can do everything, in every industry, and regardless of whether they are a 10% or 100% fit for the job, they scramble after it. This only dilutes their search, sends them on wild goose chases, increases the many highs and lows of a search, and in the end gets the candidate no closer to getting a job.

Instead, what if you changed the focus to employability? This will alter how you view yourself and what you have to offer. It starts the process of realizing you have value, you are good at what you do, the company will be better off because they hired you, your boss will look better to their boss for hiring you, and you know you can and will do a great job.

Employability is about what you bring to the party. It is about focusing on what makes  you better than others. What is it about  you that this employer can’t live without? Every person they interview will probably have the same skills and experience to do the job, so why should they hire you?  It puts you in a position of strength.

Employability will expand your job search, not reduce it. It may eliminate some of the long shots that frustrate many candidates and at the same time it will increase the exposure to positions that have a higher probability of success.  I firmly believe one of the main reasons candidates we coach find jobs faster than most is because we work to change their focus to employability and away from employment.

Employability will help you create a job where jobs don’t yet exist. My last article was about finding the true hidden job market before others and recruiters. Employability helps you to not only tap into the hidden job market but it gets employers thinking about why they need you and your unique set of skills and experiences. Employers start to think about how much better they will perform with you on board. They begin to realize the solutions to their issues of growth, expansion, cost reduction, process improvement, etc, isn’t inside company. You become the savior to these problems. Employability turns you into a solution rather than just another candidate applying for a job.

Focusing on employability is much like what a CEO of a public company said to me many years ago. He said, “The focus of many public companies is the stock price and hitting the quarterly numbers. That will never be ours. We focus on building great products, innovation, customer service, and high quality. If we do that, the stock price and quarterly earnings will take care of themselves.”

If you focus on employability, employment will take care of itself.

To help you focus on employability be sure to download our free radio show recordings. They are in our candidate audio library. CLICK HERE to enter the library.

To validate whether or not your job search is effective, we have put together a job search self assessment scorecard. You can’t fix what you don’t know isn’t working. This free download will help you identify weaknesses in your job search. CLICK HERE to download your free copy.

Tired of sending resumes and hearing nothing back? Try this cover letter. It has proven over many years to increase responses from recruiters and companies. Download a sample by CLICKING HERE

I welcome your thoughts and comments.

Your Skills and Experience Don’t Matter In An Interview

I know most candidates don’t believe this, but there is a lot of truth to this.  There actually is something much more important in an interview than your skills and experience. The sad part is that most candidates rarely focus on this aspect of the interview.

Do you know the three most important words in any job search?

I have asked this question to probably thousands of candidates. Less than 1% can get even one right.

If you thought: qualifications, experience, skills, or industry knowledge, you are completely wrong. Those may be important, but they are not the most important.

The three words that will more often than not get you the job over someone else are, presentation, presentation, presentation. Yes, getting an offer is mostly about making a good, make that a great, presentation. A good presentation was adequate when unemployment was at 4%, but not now with unemployment at almost 10%. Now it needs to be great.

In our book on how to conduct an effective  job search, “This Is NOT The Position I Accepted” we have a whole section dedicated to this topic alone. That is how important a great  presentation is. Many qualified people don’t get the job. Usually the one that does get the offer is the one that made the best presentation.

Since the recruiter or the hiring manager has already reviewed your resume before asking you in for an interview, and in many cases they have also conducted a phone screening interview, they already know you are qualified. Therefore, when a candidate is invited in for an interview, the recruiter or hiring manager has already determined that the candidate has the qualifications for the position or they wouldn’t invite them in for an interview. This means that just about all of the candidates are equal when the face-to-face interview begins. It is the presentation at this point that carries them the rest of the way.

Think about it on a scale of one to ten. Let’s presume that in order to get invited back for the next round, a candidate has to get to a score of at least 8. Since all of the candidates are starting at zero while standing in the lobby waiting for that first face-to-face interview, the candidate that makes the best first impression can jump up 4 points on the scale and the interview hasn’t even started. Now during the interview they only need 4 more points to get asked back. Contrast that with those that don’t make a strong presentation and they have to do double the work of  the first candidate in order to get asked back. If one makes a negative first impression and drops to -2,  then the mountain they have to climb is just too great and they will never be asked back.

There are a lot of moving parts to making a great presentation. Most are obvious, but some will take time to master and others will require getting expert help. The importance can’t be overstated.  Here is a test to determine whether or not you are making a great presentation, if you are getting interviews and not getting the job, my experience of 30 years tells me  that your presentation is lacking. Since you are getting interviews your qualifications and resume are working. That means that something is going wrong in the interviewing process. 90% of the time it is your presentation.

Here are some suggestions to help out:

1. Be open to the fact that this might be your issue. Don’t just assume that it isn’t. If things aren’t working, then change something. If  you are closed minded on this then you will continue to struggle and be frustrated.
2. Get some very candid help. Identify someone that you trust to be open and honest with you, maybe a recruiter, and ask them about  your presentation. I met a great candidate lately with outstanding experience. He has been getting numerous interviews, but kept coming in second. I can assure you it is his presentation. In our interview he never asked for any feedback. He never asked how the interview went or  if there was anything he can improve.  If asked I’m glad to assist.
3. Invest in an image coach. This is a small investment compared to not getting a job. Take the candidate I referred to above, an investment of probably less than $500 would have meant tens of thousands of dollars to this person by landing a job. An image coach will really polish your presentation. They work on just about every aspect of a great presentation. This sounds so silly, but it even includes how you walk, sit in a chair, shake hands, make eye contact, how to use body language, facial expressions, hand movements, and so much more. All of this sounds so trivial, but collectively it plays a major role.
4. Script out your answers. Script is just a fancy word for write out your answers to the basic questions you know you are going to be asked. This is one of the most important things that I require when I’m doing job search coaching with an executive. Writing these out helps you to prepare so you aren’t winging it in the interview. It also allows you to practice, so now you demonstrate confidence. Finally, it prepares you so that you are succinct and focused when answering questions.
5. Practice in front of a mirror or video yourself. If you have never done this, it is an eye opener. You will see how you sit in the chair, hand motions, how your voice projects, mannerisms you don’t even know you are making, many of which may be down right annoying. This is a powerful exercise that very few candidates ever do.

Presentation, presentation, presentation are the most important words in any job search.

Take full advantage of the many free resources we offer on our website. For example, we have an extensive audio library for you to download free files, our chapter on winning the phone interview has been downloaded by over 3,000 people, and our sample cover letter that makes you stand out has been downloaded by over 2,500 people. These are just a few of the numerous free resources we offer to help you reduce your time in search.

Also don’t forget to join our Job Search Networking group on LinkedIn. This is a very active group with lots of excellent discussions and resources. CLICK HERE to join.

Please take full advantage of all the free resources we have to offer. It is our hope to help you reduce your time searching for a new job.

I welcome your thoughts and comments.

Brad Remillard

Avoid the Trash Can with Compelling Cover Letters

Cover Letters make a big difference determining whether your resume goes into the trash can or lands in the “call for phone interview” pile.

Jim Kukral, in a recent blog article mentioned he was reading an article in the June 2010 issue of Inc. Magazine where Jason Fried, the founder of 37 Signals – a popular software company, talked about their screening criteria. I also saw the article, but thought I would give Jim the credit since he’s the first I’ve seen mention it.

Jason mentioned that the company first looks to the cover letter that tells a story about the person much better than the traditional resume. Take a moment or two and read the whole article. More and more hiring managers are focusing on the importance of the cover letter.

This is a must read article RECONFIRMING what we’ve been saying all along that you’ve got to include a cover letter with your resume to GRAB the attention of a recruiter, HR pro, or hiring manager. Sending resumes without cover letters or using a standard form will net you the trash can.

Don’t be a trash can magnet.

Here a few other articles we’ve published on the importance of using a cover letter:

Cover Letter + Great Resume = Job Interview

Does anybody read or care about cover letters?

You can even download a FREE sample cover letter by clicking here. This has been one of our most popular downloads.

We provide a step-by-step cover letter tutorial in our job search workbook “This is NOT the Position I Accepted.” Discover how to construct a powerful cover letter that increases your selection for job interviews by 30%, 40%, or 50%.

The sequence goes like this for most recruiters, HR professionals, and hiring managers:

1. First and Primary Step: Attention is grabbed by cover letter
2. Second step is to take a quick look at your resume
3. Third step is a quick web search by googling your name
4. Fourth step is an invitation to a phone interview
5. Fifth Step is an invitation to a face-to-face interview.

How to interview is IRRELEVANT if you never captured their attention in the first place with your cover letter.

Once you have captured their attention, another one of our very popular downloads is the free chapter in our workbook, titled “Winning the Phone Interview”. Don’t get to the stage of being phone interviewed – only to hear the deadly phrase “don’t call us – we’ll call you if we’re interested.”

You can download the FREE Chapter on Phone Interviewing by clicking here.

Barry Deutsch

P.S. Don’t forget to join our LinkedIn Job Search Discussion Group which is rapidly becoming one of the most vibrant and dynamic job search forums on the Internet.

Why Do Most Recruiter Interviews Set You Up for Failure?

Most 3rd-party recruiter interviews set you up for failure with hiring managers.

Before the entire recruiting profession jumps down my throat over that statement – let’s examine this statement in a little more depth.

Most (there are a few exceptions) recruiters conduct “box-checking” interviews. These sound like “Tell me about yourself.” “Have you done this?” “Do you have this skill?” Do you have this knowledge?” “What’s your biggest weakness?” and all the other 20 standard, stupid, inane canned interview questions that have been asked since the beginning of time.

We also published a couple of articles on some of the “other” reasons for shooting yourself in the foot when interviewing. Two of these articles you might be interested in are:

Candidate Interviewing Mistakes

You Can’t Interview Yourself Out of Wet Paper Bag

Most executives and managers tell me that the vast majority of the interviews they’ve gone through with 3rd-party recruiters are a joke. The believe that these sessions are nothing more than “meet-n-greets” where the recruiter is trying to determine if the candidate will embarrass them on the interview.

None of the traditional interview questions get at real success and the ability to translate prior accomplishments to predicting future performance. Very few recruiters have ever been trained, coached, or learned how to measure true performance – or predict future performance based on past success.

So, let’s follow this process logically. The recruiter conducts an interview for their client by box-checking the job description. The candidate is now lulled into the belief that this will be a similar interview with the client.

Wrong.

Most sophisticated hiring executives/managers are going to talk about outcomes and results – the candidate is stunned to be talking about outcomes, results, deliverables, accomplishments, and achievements. The candidate is at a loss to provide 2-3 substantive examples with quantifiable details for each claim.

The candidate was expecting the traditional 20 stupid, inane, canned interview questions.

The recruiter did NOTHING to prepare the candidate for a more rigorous interview.

The best recruiters conduct more in-depth interviews of candidates than their clients will ever conduct. The best recruiters probe deeply and will continue digging until they get the details. The best recruiters triangulate your responses to validate, verify, and vet your claims.

These interviews act as preparation for the real thing.

Box-checking,  traditional, stupid, inane, and canned interview questions do you a disservice by lulling you into a false sense of security about the interview questions that will be asked by strong hiring managers and executives.

So, let’s take this to the logical conclusion:

• Assume most recruiters will not ask tough and insightful questions.
• Assume most recruiters cannot prepare you for an interview with a strong hiring manager or executive.
• Assume most recruiters don’t really understand how to probe accomplishments, achievements, outcomes, and results.
• Assume most recruiters don’t understand how to predict future performance.

What can you do to get ready for a “real” interview?

Here are a few proactive ideas:

• • Read the free popular chapter in our book, “This is NOT the Position I Accepted” titled “Winning the Phone Interview”
  • Practice your responses over and over – imagine this is the most important presentation of your life. Practice your responses in front of the mirror, with family, the dog, your cat, friends, neighbors, associates
  • Practice some more
  • Read item number 1 – master our technique of D.R.E.S.S.U.P. for the phone interview
  • Practice some more
  • Frame all your responses with as much quantifiable detail as possible, names, starting amounts, ending amounts, budget, savings, number of people on the project, length of time, etc
  • Read everything you can on how to interview more effectively
  • Practice some more

Don’t blow the interview just because a recruiter didn’t ask you the correct questions. Be proactive in preparing yourself for a more rigorous interview.

Download our FREE popular Phone Interviewing Chapter “Win the Phone Interview”

What’s your experience in working with recruiters?

What percentage of all the recruiters you’ve met – made you work really hard during the interview? How many of those sessions were “meet-n-greets?”

Barry

P.S. Don’t forget to join our LinkedIn Discussion Group where phone interviewing, recruiters, and everything else job search related is thoroughly discussed.

Ever Wonder Why No One Calls You Back After the Phone Interview?

The Myth of Phone Interviewing

Yesterday I phone interviewed a candidate for a search I was conducting for a National Accounts Manager position. The phone interview was with my client – the CEO.

I had already interviewed the candidate by myself for the job. The candidate passed with flying colors. He was specific, precise, gave good examples, was articulate, and provided good validation and verification of his accomplishments.

Here’s what happened: My client started the interview with more open-ended questions than I typically ask.

As a recruiter, my questions are laser-focused, drawing out every detail of an accomplishment and achievement like having blood withdrawn.

I don’t care if candidates are not prepared for my interviews – I’ll extract it out of them like they were sitting in the interrogation room at a local police station. Some of my candidates have indicated these interviews feel like a “soft deposition” (not sure if I could have come up with a better oxymoron).

Unfortunately, most hiring executives and managers don’t dig and probe as deep to validate, verify, and vet candidate accomplishments. Instead, they ask broad high level questions and wait for the candidate to prove how good they are at interviewing.

Yes – I know it’s a travesty for hiring managers to base their assessments on how well candidates interview rather than on the substance of what they have done and what they can do. It’s a fact of life.

We’re trying to change it one interview at a time – getting hiring managers to focus more on measuring whether the candidate can do the job vs. whether the candidate can interview well. Not sure this will happen in my lifetime.

How to Blow the Phone Interview

The candidate choked up. He blew it. He stuttered through the interview. He was disjointed. His thoughts were jumbled. He would get sidetracked and lose the focus on his point. Here was a candidate who made hundreds, if not thousands of presentations to clients. Here was someone with a great track record of success. But he still blew the phone interview.

Why? How could this happen?

It happened because he did not prepare adequately for the phone interview. He never got a chance to get to the first stage of a physical interview. He can ill afford to miss an opportunity like this job after having been out of work for more than a year.

I’m convinced that one of the major reasons a lot of candidates are still looking for a job after 12 months is that they are not prepared for phone interviewing.

He didn’t review his accomplishments. He didn’t rehearse his answers. He didn’t organize his thoughts related to the potential company’s needs.

The interviewer didn’t guide him through the interview – question by question probing for success. Instead, the interviewer conducted a typical interview at 40,000 ft. and the candidate wasn’t prepared for a typical interview of standard, inane, common, and canned interviewed questions. These were the same 20 questions, hundreds of other managers had asked him prior to this interview.

Shame on him.

Death by Phone Interviewing

He tried to “wing it”.

I’ve seen this “death by phone interviewing” over and over again.

Many candidates think that their accomplishments listed in their resume should “stand on their own”. This myth of phone interviewing couldn’t be further from the truth. Keep in mind that you’re primarily being interviewed for how well you make it through the phone interview – not necessarily how good you are as a potential candidate.

If you can’t navigate the dangerous waters of a phone interview, forget about ever getting a job offer – since you’ll not even make it to the face-to-face stage.

Raise Your Chance of Winning the Phone Interview

If you’d like to learn more about how to win in a phone interview, download for FREE the most popular chapter, “Winning the Phone Interview”,  of our Job Search Workbook, “This Is NOT the Position I Accepted”.

Barry